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WORK EXPERIENCEGeneral ManagerFirehouse Subs - Macon, GADecember Street Address  to July 2020managed the daily functions of the store Monitored and ensured staff adhered to all company policies and procedures Coordinated schedules and assigned team members' shifts Responsible for profit and loss control Consistently achieved sales goals Processed payroll Responsible for upholding required health and safety standards Hired and trained 18 employees Developed strong relations with customers and vendors on behalf of the organization Trained and mentored all staffHousekeeperExtended Stay America Hotels - Macon, GAMay 2019 to December 2019 Assisted with cleaning restrooms, bedrooms, hallways, stairwells, kitchen and offices Removed trash Helped with laundry Kept items properly stocked Sanitized (area or item rooms bathrooms counters equipment) Served (meal breakfast lunch dinner) Washed dishes Cleaned windows Prepared linensAssistant ManagerFirehouse Subs - Macon, GAFebruary 2018 to January 2019MANDIWEEKSMacon, GA 31211EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employer ServSafe certified. Promoted to Assistant Manager after 3 months Oversaw day to day restaurant operations Opened and closed restaurant Made bank deposits and money orders on behalf of General manager Provided excellent customer service to all customer in a timely manner Coordinated schedules and assigned employee shifts Enforced company policies and proceduresShift Leader/Assistant ManagerStevie B's Pizza - Macon, GAMay 2014 to November 2015Trained staff, oversaw cash reconciliation/deposits, directed workflow, filled in for any needed position when the store was understaffed. Ensured food safety regulations were met. CashierDollar General - Macon, GAFebruary 2003 to October 2004Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering and maintain a clean and orderly checkout area. Establish or identify prices of goods and tabulate bills using calculators, cash registers, or optical price scanners. Answer customer questions and resolve complaints. Stock shelves and tag appropriately. STAY AT HOME MOMThe gap in work history was filled by caring for a special needs son. EDUCATIONHigh school diplomaSKILLSBookkeepingComputer ProficientInventory ManagementAbility to Work Under PressureAdaptabilityCommunicationConflict ResolutionLeadershipTeamworkTime Management/Multi-Tasking Restaurant Management Management Food Safety Shift Management Laundry Assistant Manager Experience Catering