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Click here or scroll down to respond to this candidateCandidate's Name
Associate Account ManagerDuncanville, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceREMOTE-Account ManagerRepublic Services-Dallas-Fort Worth, TXFebruary 2020 to PresentMy responsibilities: Effectively maintain and retain existing customers by proactively reaching out to existing customers on a daily basis Develop and maintain a thorough knowledge of the Companys available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers. Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate. Respond to all cancellation requests in alignment with the established escalation policy. Proactively communicate with or responds to customers in support of company pricing initiatives. Utilize Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals. Responsible for capturing customer emails, minimizing rate restrictions and customer credits. Increase customer penetration by selling full suite of Republic Services products. Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships. Performs other job-related duties as assignedEducationCertificate in General EducationTrinity Valley Community College - Palestine, TX2012Skills Cold calling Negotiation Inside sales Telemarketing Salesforce Outside sales Customer support Upselling Account Management Collection management (2 years) B2B Sales CRM Software Customer service Upselling Sales Typing CRM software Pricing B2B sales Negotiation Salesforce Workday Inside sales Account management Analysis skills Cold calling Driving Time management Computer skills Communication skills Microsoft Office Purchasing Marketing Heavy lifting Store management Customer service Organizational skills Administrative experienceCertifications and LicensesDriver's LicenseNovember 2023 to November 2032Hazardous Waste Operations & Emergency Response Training Non-CDL Class CForklift CertificationPallet Jack Certification |
