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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Taylor StLittle Chute, Wisconsin Street Address
PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYWorked at Fox Communities Credits Union for just over 2 years as a teller. Before that I work at Lowes Home Improvement. Started as a cashier, head cashier, front end assistant manager, receiving, rec/delivery manager, product service associate, customer service paint.SKILLSCustomer service, merchandising, cashiering, management, logistics and scheduling. Cash handling, wiring, processing large deposits and withdrawls. Cash deposits/withrawls, wires, closing accounts, making payments setting up monthly payments.WORK EXPERIENCE8/2021 to12/2023Fox Communities Credit UnionAppleton, Wisconsin TellerAnswer telephones and assist customers with their questions.Arrange monies received in cash boxes and coin dispensers according to denomination.Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.Carry out special services for customers, such as ordering bank cards and checks.Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.Compute financial fees, interest, and service charges.Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.Count, verify, and post armored car deposits.Enter customers' transactions into computers to record transactions andissue computer-generated receipts.Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.Identify transaction mistakes when debits and credits do not balance. Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.Issue checks to bond owners in settlement of transactions.Monitor bank vaults to ensure cash balances are correct.Perform clerical tasks, such as typing, filing, and microfilm photography.Prepare and verify cashier's checks.Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.Quote unit exchange rates, following daily international rate sheets or computer displays.Receive and count daily inventories of cash, drafts, and travelers' checks.Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.Resolve problems or discrepancies concerning customers' accounts.Sort and file deposit slips and checks.4/1998 Lowes to Appleton, Wisconsin3/2021 Customer ServiceCheck to ensure that appropriate changes were made to resolve customers' problems.Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Determine charges for services requested, collect deposits or payments, or arrange for billing.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.Refer unresolved customer grievances to designated departments for further investigation.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. |
