| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateMOCandidate's Name
Professional SummaryCreative Senior Program Manager with exceptional background in Call Center Management, Planning Management and Warehouse Operations Management. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements. Work HistoryIBM - Senior Program ManagerCamp Hill, PA09/1978 - 06/2020o Senior Business Program Manager responsible for U.S. Parts Sales, Customer Replaceable Unit and Dealer operational and administration operations with a workforce up to 119 personnel and up to $180M in revenue. Responsible for the design and implementation of the external maintenance portal for wholesale retail parts sales.This role lead the overall program framework planning, establishes controls, monitoring of progress, coordinates program key tasks, and business deliverables attainment. Business programs in the organization were missioned to coordinate, direct and implement projects and/or transformation activities to achieve outcomes and benefits of strategic importance to the busines. This role leverages proven program management methodology, strong collaboration, communication, and problem-solving skills. Provides program strategic guidance, program support, and oversaw all program deliverables. Senior Program Manager advises Management and Executives of strategic and tactical decisions, along with overall business program results.o Parts Reutilization Planning Manager responsible to provide end to end coverage to ensure supply continuity to fulfill customer demand across ALL brands. E2E coverage includes PO order management, IPR management, Supplier management, Expeditor, EOL liabilities management Responsible for all operational activities to ensure supply assurance for their specified part number set, including: execute MRP recommendations, manage pulls, PO's, rework orders, expedites. Also works closely with expediting parts. and liaison with various suppliers to manage E2E supply chain issues, provide detailed feedback on orders, assist suppliers in dealing with Incorrect Receipt Group - Work with EMAIL AVAILABLEPHONE NUMBER AVAILABLECamp Hill, PA 17011Skills Implementation planning Scope management Project cost management Policy interpretation Shipping and receiving Warehouse Operations Management Cost reduction Distribution and warehousing Operational management Department oversight Planning issues Relationship building Employee engagement Process updates Productivity Standards Performance improvements Business administration Data collection and analysis Budgeting Business analysis Strategic Planning Business Development Staff Management Business planning Customer service Team management Business operations Project organization Communications Regulatory Compliance Team building Organization SupervisionSuppliers, and Warehouse to clear shipping issueso Warehouse Operations Management. Responsible for all aspects of the warehouse including administration,, receiving, pick pack and shipping. Identify and initiate tactical and strategic activities across the supply chain, including process development, process execution and improvement, measurements, tools. Activities may also include leading local, global and/or large scale projects focused on transforming process with end-to-end integration and process management. This position had responsibilities for leadership, relationship, process and operational support, including support to the brands and sales teams. Manage projects with sound problem-solving techniques and solutions orientation. Monitor and evaluate process execution, trends and root causes, business performance, and business controls to promote client satisfaction and achieve operational results.Education06/1974Cumberland Valley High SchoolMechanicsburg, PAHigh School Diploma Budgets Problem resolution Operational improvem Knowledge of craft and microbrews Beverage preparation Hospitality service expertise Making change Attending multiple customers Handling difficult customers Clear and effective communication New hire training Preparing for events Setting up tables Food running Elegant food plating Menu memorization First Aid/CPR Majored in Business Coursework in Business |
