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Click here or scroll down to respond to this candidateCandidate's Name
Email: EMAIL AVAILABLEMobile: PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY:10+ years of experience as a Salesforce developer/administrator. Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.Certified Salesforce Platform Developer I, Developer II, Administrator and App Builder.Good understanding of SAAS, PAAS and IAAS cloud computing services.Expert in creating Business Requirement Documents, Functional Specification Documents (FSD), Use Case Diagrams, Sequence Diagrams and Activity Diagrams using tools like Vizio, Visual Paradigm etc.Experience in Sales cloud, Service cloud, Financial Service Cloud, Community Cloud / Experience Cloud and App Exchange applications.Worked closely with business analysts, external implementation partners and vendors to create unique business solutions leveraging the full power of Force.com and the Salesforce platform.Exposure to different types of software development life cycle methodologies including Agile methodology and have experience in using applications like JIRA, ALM and Rally for issue tracking and project management.Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like Standard Objects, custom objects, custom fields, custom page layouts, custom reports, custom tabs, relationships, layouts, record types, formula fields, validation rules, and automation tools like workflows, Process Builders and Flows.Experienced customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, and in creating various types of Reports and Dashboards (summary reports, matrix reports, pie charts, dashboards and graphics).Extensive experience in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.Experienced in Sandbox Management and Deployments (Like Refreshing Sandbox, Creating New Sandbox, migrating code from one sandbox to the other) using various tools like Changesets, Copado, Gearset, VS Code, Salesforce CI/CD process.Hands on experience in writing Apex Classes, Apex Triggers, developing VisualForce pages using standard and custom controllers.Highly experienced in designing Synchronous and Asynchronous Apex and by writing batch classes, Schedule Apex, Future methods, HTTP callouts, dynamic apex, test classes and wrapper classes.Proficiency in Data management like Data Cleansing, Data loading, data migration and integration using data loader and hands on experience in using ETL tools for handling large data volumes.Successfully migrated from Salesforce classic to Lightning and developed the complete lightning project using several Lightning Components using both Lightning Web Components (LWC) and Aura Framework.Implemented the Einstein Bot using various intents, dialogues and Okta authentication with inBot.Worked as a Vlocity developer and built Vlocity components like Omniscript, Dataraptors and Integration procedures.Experienced working with various AppExchange products or CPQ products like Salesforce CPQ (formerly SteelBrick CPQ), IBM sterling CPQ, APPTUS CPQ, CongaComposer and DocuSign.Have good working knowledge in querying salesforce.com database using SOQL &SOSL queries and Governor Limits.Worked on Community Cloud / Experience Cloud, Created Communities using Aura template, Napili Template and Standard VF + Tabs template. Modified standard community layout using lightning components. Modified standard community layout using lightning components.Experience in integration of Salesforce.com with external applications using Web Services API, SOAP API, REST API and BULK API.Hands on experience working with HTML, XML, CSS, JQuery, JavaScript and AJAX.Excellent communication skills, inter-personnel skills and highly flexible and accustomed to working in both large and small group settings.TECHNICAL SKILLS:Salesforce TechnologiesSalesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Lightning, AURA, LWC, Workflow & Approvals, Flows, Dashboards, Analytic Snapshots, Standard Objects, Custom Objects.Salesforce ToolsEclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, VS Code, Copado, Gearset, CPQ, Vlocity, Financial Service cloud, Salesforce for Outlook, Force.com Excel Connector, Force.com Connect for Outlook Force.com Platform (Sandbox, and Production), Data.com, Dupe blocker.DatabasesOracle 10g, SQL Server 2000/2005/ 2008, MS Access.LanguagesApex, C, C++, Java.Operating SystemsWindows 9X, XP, 2000, Vista.PROFESSIONAL EXPERIENCE:Radian, Charlotte NC Sep 2022 Till DateLead Salesforce Developer/AdministratorDescription: Radian is a prominent financial services company specializing in mortgage insurance and real estate solutions.Responsibilities:Led the evaluation of business and technical requirements; review and guide project vision and direction, implementation approach and key artifacts; direct early solution evaluation around gaps/risks, including the proactive management of issues and effective engagement with Executives, the Account Team, Engineering and Product Management.Introduced the scalable and high performing development practices and frameworks by preparing the document for the team to follow the salesforce best practices. Made sure the team was following them by performing the code reviews.Leadership and ownership of technical design, development and implementation of assigned Salesforce.com projects.Clearly articulated business problems and develop solution proposals in collaboration with others.Customized various standard objects like Person Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Pricebooks, Leads, Campaigns and relationships between them.Worked on Salesforce security and sharing model like creating and maintaining User Roles, Profiles, Organization wide sharing defaults and Field level security.Developed Flows, customized Process builders and Email Alerts.Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.Developed several Lightning Applications, Lightning Components and server-side controllers using both Aura and LWC Model for a responsive UI.Understood the various standard Lightning components functionalities and added them to Lightning pages and Record Pages.Configured the lightning service console and developed several lightning components compatible with lightning service console.Experience with Release Management, Source Control, and Deployment concepts using technologies such as Git, GitLab and SFDC Metadata API.Integrated Salesforce CRM with Marketing cloud for Email deliveries to the end customer. Also build the journey builders in Marketing cloud.Developed Apex Classes, Batch Classes, Controller Classes and Apex Triggers for various functional needs in the application. Developed and Modified several SOQL to improve performance.Implemented the Einstein Chat Bot with Okta authentication with different intents, dialogues and LWCs with the flow.Worked in Bulk data cleanup using the Batch classes and Data loader.Worked on the Web Services and callouts using REST API for extracting the data from legacy systems to display in the pages of Salesforce.com.Maintained the Sandboxes and deployed the code, components using Copado from one Sandbox to another Sandbox.Implemented the Single sign on for the experience cloud users/ portal users with Okta as Identity provider and Salesforce as service providerDeveloped test classes and increased the code coverage for the existing test classes.Doubled the team productivity by introducing efficient collaborative practices.Completed the code refactoring for the complete application for performance testing.Debugged and resolved several complex issues in Production.Environment: Salesforce.com platform, Salesforce Lightning Design Systems, Mulesoft, Marketing cloud, Custom Objects Tabs, Email Services, Apex Classes, Lightning, LWC, Aura Components and Controller, JavaScript, VS code, SourceTree, Data Loader, Vlocity.Freedom Mortgage, NJ Nov 2020 Sep 2022Lead Salesforce Developer/AdminDescription: Freedom Mortgage is a leading full-service mortgage company committed to facilitating homeownership dreams through personalized and innovative mortgage solutions.Responsibilities:Only developer on the team, worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce (SFDC).Documented technical specifications, data models, and architectural diagrams for Salesforce Financial Service Cloud projects using tools like Confluence and Lucidchart.Customized various standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Pricebooks, Leads, Campaigns and relationships between them. Worked on Salesforce security and sharing model like creating and maintaining User Roles, Profiles, Organization wide sharing defaults and Field level security.Built complex and reusable components in Vlocity. Built several Omniscripts, Dataraptors, Vlocity Integration Procedures.Built Complex and Reusable Components in Vlocity. Conducted Gap Analysis on Vlocity Insurance Cloud functionality to shore up any process gaps between current and future state capabilities.Developed Lightning Applications, Components and events in Aura and LWC for a responsive UI.Understood the various standard Lightning components functionalities and added them to Lightning pages and Record Pages.Developed Apex Classes, Batch Classes, Controller Classes and Apex Triggers for various functional needs in the application. Developed and Modified several SOQL to improve performance.Worked on data modeling and data mapping to move from the Sales cloud to Financial service cloud specific objects.Design and implement custom objects, fields, workflows, and Apex code to extend Financial Service Cloud functionality and integrate with external systems.Ensure robust data security through role-based access controls and sharing rules, while managing data models to handle large volumes of financial data efficiently.Collaborate with business analysts and stakeholders to gather requirements, provide technical support, and train end-users to optimize the use of Financial Service Cloud.Worked on Communities, used lightning community builder and implemented the Case management in Communities.Maintained the Sandboxes and deployed the code, components using VSCode, Bitbucket and other CI/CD tools from one Sandbox to another Sandbox.Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.Developed test classes and increased the code coverage for the existing test classes.Worked on the Web Services and callouts using both REST API for extracting the data from legacy systems to display in the pages of Salesforce.com.Environment: Salesforce.com platform, Salesforce Lightening Design Systems, Custom Objects Tabs, Email Services, Apex Classes, Visual Force Pages, Aura Components and Controller, JavaScript, Eclipse IDE Plug-in, SourceTree, Data Loader.Georgia Pacific, Atlanta, GA May 2018 - Nov 2020Sr. Salesforce Developer / AdminDescription: Georgia Pacific is a leading manufacturer and distributor of paper products, building materials, and related goods.Responsibilities:Involved in creating and customizing the Email template and configuring them to the email alert within the workflow rule for a standard/custom object.Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.Created Partner Portal and configured as per the requirements of the sales process.Configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.Worked extensively on Force.com IDE Plug-in using Eclipse and ensured worked seamlessly within governor limits.Implemented Web Services with the help of REST and SOAP API along with WSDL, JSON and XML.Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.Provided ongoing Salesforce.com maintenance and administration services including periodic cleansing, custom objects and workflows.Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application.Managed Salesforce integration with existing systems and third-party providers like Informatica and cast iron.Collaborate with functional stakeholders to define and implement process improvement.Environment: Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Data Migration, Pardot, SOQL, SOSL. Apttus CPQ/CLM.Riskonnect, Inc, Kennesaw GA Dec 2017 - May 2018Sr. Salesforce Developer / AdminDescription: Riskonnect, Inc. is a dynamic technology company specializing in cloud-based risk management solutions.Responsibilities:Gathered and documented requirements using TaskRay and JIRA; wrote design notes.Worked with Salesforce standard objects and designed custom objects and relationships.Configured users, roles, profiles, and permissions.Implemented workflows, Process Builders, approval processes, and automated alerts.Conducted regular code check-ins with Perforce and Eclipse; performed deployments and data migration using DataLoader and Informatica.Developed Lightning components and apps for interactive interfaces.Worked on Service Cloud features like Email to Case, Knowledge Articles, and Service Console.Created Visualforce pages with HTML, CSS, and JavaScript.Developed controllers, Apex classes, triggers, and batch classes with SOQL & SOSL.Collaborated with an offshore team for code reviews and requirements explanation.Performed unit testing and user training for completed tasks.athenahealth, Inc Watertown, MA Aug 2017 - Dec 2017Salesforce Developer/AdminDescription: athenahealth, Inc. is a pioneering healthcare technology company dedicated to streamlining and improving healthcare delivery.Responsibilities:Created Visualforce pages for desktop and mobile using Bootstrap.Developed Apex classes, controllers, triggers, and custom reports.Customized Salesforce objects like Accounts, Contacts, Leads, and Opportunities.Managed profiles, permissions, and page layouts for better organization.Written SOQL queries for data retrieval and updates, ensuring security.Worked with AppExchange products like Salesforce CPQ, Conga Composer, and DocuSign for quotes and document generation.Designed email templates and created queues with assignment and escalation rules.Involved in data migration from legacy systems to Salesforce.Debugged complex issues and resolved support cases.Developed test classes to increase code coverage.Paychex Inc., Penfield, NY Feb 2017 - Jul 2017Salesforce/CPQ DeveloperDescription: Paychex, Inc. is an American provider of payroll, human resource, and benefits outsourcing services for small- to medium-sized businesses.Responsibilities:Designed and documented Salesforce requirements using various tools.Developed Apex Classes, Controllers, Triggers, and Visualforce Pages for functional needs and Knowledge Articles.Migrated and operated on millions of records; used SVN and GIT for version control.Utilized JIRA, ALM, and Rally for issue tracking and project management.Customized Salesforce standard objects, page layouts, search layouts, and workflows.Developed Workflow Rules, Email Alerts, Field Updates, and managed user roles, security, and profiles.Designed and developed Salesforce CPQ configurations and integrated with external systems.Synchronized data between Salesforce and web services using Cast Iron orchestrations.Implemented Knowledge Base Dashboards & Reports; handled data mapping and migration.Developed Salesforce Lightning Components for select users and enhanced Sales Cloud features.Built CTI adapters and used Data Loader for data operations.Extracted data for large reports and integrated web services using SOAP and REST APIs.Wrote test cases, ensured code coverage, and directed team adjustments.Conducted training sessions for UAT users on Salesforce Knowledge application.Comcast Corporation, Philadelphia, PA Sep 2015 - Feb 2017Salesforce Developer/AdminResponsibilities:Implemented Force.com platform requirements and IDE Plug-in using Eclipse.Experienced in implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and Force.com IDE.Expert understanding of Salesforce.com CRM and its Development Life Cycle.Experienced in SFDC Configurations/Customizations as Administrator and Developer.Expertise in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.Worked on Salesforce CRM platform in Sales and Service Clouds.Used Scribe application to integrate business solutions to Salesforce.com.Expert knowledge in CRM business process, Partner Portal, and custom Objects and Tabs.Expert knowledge of relational databases and data modeling.Experienced in integrating Salesforce.com with external applications.Hughes Network Systems, Germantown, MD Apr 2015 - Sep 2015Salesforce Developer/AdminResponsibilities:Developed Java and Salesforce applications.Created user interfaces with JSP, HTML, and JavaScript.Implemented authentication with Apache Tomcat Server.Developed Ajax calls and Apex Classes, Controllers, Triggers.Worked with standard/custom Salesforce objects and SOQL/SOSL.Designed/deployed custom objects, rules, workflows, and Visualforce pages.Gathered requirements and performed business analysis.Created email templates, approval processes, and page layouts.Managed profiles, public groups, and roles.Loaded data and migrated legacy applications to Salesforce.Implemented Salesforce requirements with Force.com IDE.MytecSoft, Hyderebad, India July 2012 Dec 2013Salesforce Developer/AdminResponsibilities:Worked on developing the native java applications as a junior java developer along with Salesforce Development.Developed user interface using JAVA Server Pages (JSP), HTML and Java Script for the Presentation Tier.Developed JSP pages and client-side validation by java script tags.Developed an own realm for Apache Tomcat Server for authenticating the users.Developed Ajax call from JSP pages.Developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.Developed SOQL and SOSL queries to get data from different related objects.Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Reports and Dashboards. Created Custom objects.Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Page layouts, Components, Visual Force Pages to suit to the needs of the application.Involved in requirements gathering for the business and also analyzing the information provided by the business.Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.Loaded data into SFDC using Data loader and migrated several legacy applications to the Force.com Platform.Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.EDUCATION BACKGROUND:Masters in Computer science from University of Central Missouri in 2014Bachelors in Electronics and Communication from JNTU in 2012 |
