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CSRNewport News, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDemonstrated ability to complete tasks accurately despite interruptions and competing demands.Experienced [CSR] premier customer services and project management skills. Action-oriented withstrong ability tocommunicate effectively with technology, executive, and business audiences.Willing to relocate to: Newport News, VA - -Work ExperienceCSR - Customer Service RepresentativeMaximus Call Center - Hampton, VAJuly 2019 to September 2019I'm responsible for handling concerns or interest of medicade clients or applicants. Providing absolutepremiere customer support to satisfy clients purpose of callMaintenance WorkerAAFES DAN DANIALS DISTRIBUTION - Newport News, VAFebruary 2019 to April 2019Maintained performance by cleaning and lubricating components such as CENTER Newport News, VAconsole and participatingMaintenance Worker02/2019Cashier7-ElevenFebruary 2017 to May 2017715 Kecoughtan Rd. Hampton, Maximized customer satisfaction by assisting customers with completingVA purchases, locating items and signing up for rewards programs.Cashier02/2017 - 05/2017Timeshare SalespersonVacation Villiage - Yorktown, VA2013 to January 2013concerns and answering questions.01/2013 - 01/2013Premier Customer Service WorkerNavy Exchange Nex - Norfolk, VAJanuary 2012 to December 2012concerns and answering questions.01/2012 - 12/2012HelperBig Bear Tree ServicesMay 2011 to February 2012Set up and operated production equipment according to daily work05/2011 - 02/2012 orders and safety procedures.HousekeeperPowahatan Plantation - Williamsburg, VAApril 2005 to September 2005marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors04/2005 - 09/2005 daily.Mayflower Transfer & Storage Newport Assembled and prepared cartons, crates and containers to protectNews, VA materials during shipment.Hand Packer Marked and labeled containers with accurate shipping information tocollect payments and Front Line CashierRallys - Hampton, VAJune 2002 to September 2004Hampton, VA Processed transactions with register to total sales, collect payments and Front Line Cashierprint receipts.Sales RepresentativeMCI - Newport News, VAJuly 2002 to November 2002Newport News, VA Ensured effective customer communication to maintain customerSales Representative satisfaction and loyalty.03/2000 - 06/2002 Generated sales by prospecting leads, cold calling and closing deals.Boosted sales by executing complete sales cycle process from prospectingleads through contract negotiations and close.Hostess/ServerWafflehouse - Hampton, VANovember 1999 to February 2000beverages, processing payments and delivering food to tables.11/1999 - 02/2000 Delivered guests to table locations, presented menus and discussedspecials to promote items.Thanked every guest for patronage and invited return to promotesatisfaction.roles to provide backup during slow periods and CashierBurgerking - Newport News, VAFebruary 1999 to March 1999Telecommunications TechnicianTCR - Newport News, VAMarch 1998 to January 1999EducationHigh school diplomaDenbigh High School - Newport News, VASkills Outside sales Closing Strategic planning Marketing Call Center CSR Customer Support Cold Calling Telecommunication Inside Sales Tree Care Landscape Maintenance Sales Management Outbound Sales Business Development Tree Trimming Project Management TelemarketingCertifications and LicensesTIPS Certified2020 to 2024Certified to sale alcohol on premisesAssessmentsCustomer service ProficientDecember 2020Identifying and resolving common customer issuesFull results: ProficientSales skills FamiliarAugust 2019Using influence and negotiation techniques to engage with and persuade customers.Full results: FamiliarCustomer focus & orientation ProficientDecember 2020Responding to customer situations with sensitivityFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.Additional InformationI also have a LLC selling Decor |