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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo provide excellent services in the fields of, but not limited Sales, Data Entry, Leadership, and Customer Service.Special Abilities/Summary of Skills:Data EntryCommunicationsCash HandlingLeadershipCustomer service/ Call centerMoney ManagementOrganizingWarehouse WorkerAuthorized to work in the US for any employerWork ExperienceQuickbooks ExpertIntuit - Jacksonville, FLJanuary 2023 to January 2023I help business owner with their 1099's and W2's. Also help them Navigate through Intuit Quickbooks Online. Answered any questions they had.Pharmacy TechnicianWalgreens - Jacksonville, FLNovember 2021 to February 2022assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Also, assists with help train new pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.As Well as Model and deliver a distinctive and delightful customer experience by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Performed duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Customer AdvisorJACKSONVILLE ELECTRIC AUTHORITY (JEA) - Jacksonville, FL March 2021 to April 2021 provided outstanding customer service answered inbound calls start/stop services for new/returning customers add services for existing customers transferred calls to correct deptCustomer Service RepresentativeU.S. Bank - Jacksonville, FLDecember 2020 to March 2021 Managed customer accounts Resolved customer issues Worked in the inbound call center Responded to inquiries and issues Greeted customers(Member Contact Consultant)(Call Center)Blue Cross Blue Shield Of FloridaAugust 2018 to September 2020Provided members with their benefits from the plan chosen by themselves Worked sales projects Subject Matter Expert in customer service, sales, and payments Voice Speaker for team work meetings Answering phones from customers professionally and responding to customer inquiries and complaints. Gathered survey data Entered notes on members accounts Medical Claim Specialist Benefits SpecialistCashier/Sales AssociateWal-MartApril 2016 to August 2018 Receive payment by cash, credit and debit. Checking daily cash accounts. Providing training and assistance to new joined cashier. Customer Care and Relations. Smile, greet, and thank customers. Answering customer questions and help them with their needs. InspectorRevlon IncAugust 2014 to March 2016 Inspected, determine and document disposition on all materials. Maintain accurate records of inspection results. Notify departments of rejected materials and provide samples for evaluation. Knowledge of quality control practices and procedures. Maintain product retains and enter samples into laboratory database. Shift LeadKrystal'sOctober 2013 to May 2014Communicate with customers, teammates and managers in a positive manner. Preparation of quality food in a clean, safe and efficient manner. Keeping food preparation area, equipment and utensils clean and sanitary. Kept lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean. Managed a team of people and ensure that all duties are performed accurately. Dealed with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. Assembly Line WorkerGreenCore WarehouseMay 2010 to August 2013 Production Packing Sealing of ProductsJunior CounselorThe Bridge of Jacksonville - Jacksonville, FLJanuary 2010 to August 2011 Monitored 28 students daily Assistant to Teachers Organized extracurricular activities for students Coordinated Dance and Step routines Tutored selected students in EnglishVolunteerBoys and Girls Club Youth Organization2009 to 2011March for babies associationMarch for dimes associationEducationSome College in Medical Assistantflorida career college - Jacksonville, FLAugust 2020 to PresentHigh School DiplomaNathan B. Forrest High School - Jacksonville, FLSkills Production Packing Math Team Management Microsoft Word Microsoft Outlook Data Entry Customer Service Communications Cash Handling Cashiering Leadership Experience Call Center Warehouse Experience Money Management Organizational Skills Payment Processing Training Insurance Benefits Administration Sales Experience Experience with Children Medical Terminology Typing SharePoint Salesforce Human resources Order picking Documentation review Windows QuickBooks (Less than 1 year)AssessmentsWork style: Reliability ExpertDecember 2020Tendency to be dependable and come to workFull results: ExpertCustomer service Highly ProficientDecember 2020Identifying and resolving common customer issuesFull results: Highly ProficientWarehouse associate Highly ProficientDecember 2020Assesses the tendencies that are important for success in warehouse roles Full results: Highly ProficientAttention to detail ProficientDecember 2020Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills ProficientDecember 2020Influencing and negotiating with customersFull results: ProficientDelivery driver FamiliarDecember 2020Interpreting instructions or signs and solving problems Full results: FamiliarCustomer service Highly ProficientDecember 2020Identifying and resolving common customer issuesFull results: Highly ProficientTyping CompletedDecember 2020Transcribing text using a standard keyboardFull results: CompletedManagement & leadership skills: Impact & influence Proficient December 2020Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: ProficientCustomer focus & orientation ExpertDecember 2020Responding to customer situations with sensitivity Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
