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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Phoenix, AZ Street Address
PROFESSIONAL SUMMARYDynamic leader with a proven track record at Circle K, adept in boosting team productivity and efficiency. Excelled in staff training/development and problem-solving, enhancing customer satisfaction and operational success. Skilled in performance evaluation and active listening, I drive significant improvements in service and team cohesion. EXPERIENCEStore Manager, Circle K, August 2020 - PresentPhoenix, Az Provided leadership and motivation to team members to increase productivity and efficiency within the store. Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds. Interviewed and hired prospective employees according to team needs. Solved problems and resolved conflicts for team members and customers. Oversaw day-to-day store operations to foster efficient and profitable operations. Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly. Mentored new employees on store policies and procedures while providing guidance and support in their roles. Tracked store inventory and ordered new products to prevent shortages. Monitored customer service levels and implemented necessary changes to improve customer satisfaction. Answer phone calls and do daily meetings with store owner Trained personnel in quality control processes and procedures. Lead, Tide Cleaners, March 2018 - April 2021Phoenix, AZ Processed order request. Maintain clean safe environment Performed Machine operating when needed Preformed Maintenance on machines that needed throughout warehouse Provided Training to new employees Oversea areas that needed to be addressed Completed daily goals Maintained accurate records of all inspection results and corrective actions taken. Maintained inspection records and documentation associated with quality program. Trained personnel in quality control processes and procedures. Housekeeper, Merry Maids, January 2016 - March 2018 2Phoenix, AZ Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment. Cleaned and restocked restroom areas with towels and toiletries. Demonstrated ability to clean and organize multiple rooms efficiently and effectively. Proficiently managed time to complete assigned tasks within allocated deadlines. Wiped down windows and mirrors with glass cleaner. Sanitized tables and countertops with cleaning solutions. Reported any maintenance or safety issues to the appropriate personnel. EDUCATIONHigh School DiplomaNorth High School, Phoenix, May 2011SKILLS Active Listening Performance Evaluation and Monitoring Team Development Flexible Schedule Staff training/development Recruitment and hiring Bank deposit procedures Staff hiring Relationship Building Problem-Solving Attention to Detail Teamwork and Collaboration Fast Learner Resourceful Technical SupportREFERENCESJodi Najera - Tide CleanersManager Co WorkerPhone Number PHONE NUMBER AVAILABLEEMAIL AVAILABLEJessica Torres - AmazonLast Mile Incident Response Team FriendPhone Number PHONE NUMBER AVAILABLEEMAIL AVAILABLE3Yuri Gallardo - Circle KManager's Assistant Co WorkerPhone Number PHONE NUMBER AVAILABLEEMAIL AVAILABLEAWARDS Premier Performer Award 2023 |
