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Title Pharmacy Technician Customer Service
Target Location US-Wapwallopen
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Wapwallopen, PA Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYSeeking a professional medical environment where I can be independent, organized and a problem-solving associate. I am reliable, ambitious, and a team player. I thrive dealing with the public.WORK HISTORY PHARMACY TECHNICIAN 10/2021 to CURRENT Rite Aid Pharmacy Mountain Top, PAAnswered incoming phone calls and addressed questions from customers and healthcare providers.Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items. Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter. Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.Entered and processed patients' prescriptions into internal system. Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team. Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Maintained proper drug storage procedures, registries, and records for controlled drugs.Collected co-payments or full payments from customers. Streamlined prescription processing with accurate data entry and verification of patient information.Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control. K FProactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly. Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.LABORER 06/2007 to 10/2021Laborers' Local 130 Scranton, PAUnderstood and followed verbal and written instructions to complete work correctly.Worked alongside team to accomplish work goals according to schedule. Loaded, unloaded, and moved material to and from storage and production areas.Maintained organized and clean work areas at all times on job sites. Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.Performed general housekeeping and cleaning tasks. Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities. Promoted a positive work environment by demonstrating strong teamwork and communication skills.Maintained high-quality workmanship through attention to detail and adherence to industry standards.Utilized construction tools and machinery to effectively complete job site projects.Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels. Used measuring tools such as gauges and tape measure to identify conforming parts during production.Supported construction projects by assisting with heavy equipment operations and manual labor tasks.Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.Delivered consistent results under challenging weather conditions or other external factors affecting productivity.Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.Identified and reported hazards on job sites to prevent accidents and injuries.Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.Observed site safety rules to maximize protections for team members and equipment.Bolstered team morale with a positive attitude and willingness to help others when needed.Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.Strengthened workplace safety culture by actively participating in safety meetings and trainings.Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.Streamlined inventory management with proper organization and storage of tools, materials, and supplies.Used variety of hand and power tools to complete tasks. Loaded and unloaded materials onto trucks and trailers. Followed instructions and safety protocols to prevent accidents and injuries.Cleaned and maintained tools, equipment and worksites. Provided labor support to carpenters, masons and other skilled trades. Inspected tools and equipment to maintain safety and efficiency. EDUCATION Associate of Arts Tourist & Travel Management 05/1991 Luzerne County Community College, Nanticoke, PA

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