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Click here or scroll down to respond to this candidateCandidate's Name
Hollywood, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceSupervisor/Assistant ManagerTaco Beach Shack - Hollywood, FLNovember 2021 to April 2024While supervising at taco beach shack, my responsibilities consisted of opening/closing the restaurant, working with checklists, running the floor, greeting guests at the door, and resolving any guests complaints/ concerns. I also helped with invoices, voids, comps, and discounts. I would hold pre-shift meetings informing the team of anything going on during the shift or anything coming in the week going forward, (reservations, events etc.), as well as organizing all sales reports and sending them to district managers at the end of the night.Lead ServerTaco Beach Shack - Hollywood Beach, FLApril 2019 to November 2021As a lead server I had many responsibilities. On top of keeping up with my side work and my tables, I would assist the managers with any questions or problems the servers would have. I would assign sections and help run the floor. I would help expedite the food to make sure it was up to standard and out of the kitchen in a timely fashion. It was my duty to train any new hires to make sure they were confident and competent enough to be able to take tables in a professional and friendly manner as well as helped walk the new hires through the menu to avoid any confusion or mix ups when they were finally on their own. FOH ServerTaco Beach Shack - Hollywood, FLApril 2017 to April 2019I would greet guests within 2 min and make sure they were informed of any daily specials/ happy hour deals. I would take drink and food orders in a fast paced/high volume restaurant and help guests with any information they needed regarding our menu. I would upsell where I believed it would aid in customer satisfaction and check in to make sure they enjoyed whatever was recommended. Along side that, I would stock up on whatever was needed throughout the shift to ensure that each shift would go as smoothly as possible. I handled cash and credit cards and was responsible for making sure each transaction was completed correctly.Poolside Attendant/ServerLuxe Parking Management - Hollywood, FLMay 2017 to October 2017I was in charge of setting up the area that would be occupied by guests and making sure that any linens, towels, or supplies that were needed for the day were in perfect condition and up to standard. I would help prep and stock up the food that was needed for that day and that the surrounding areas where guests were seated was pristine. When interacting with customers, I would take down their food and drink orders and make sure that everyone received what they requested to ensure a great experience. Sales associateQuiksilver - Aventura, FLSeptember 2014 to November 2016I greeted guests with high energy and a smile and informed anyone walking into the store about any items of interest or sales that we had for the day. I would persuade guests to look into any promotional packages that were featured and helped them pick out items that I believed would intrigue the customer. During the shift, I would consistently clean, restock, and reorganize the store to create a welcome and encouraging environment. I handled each customer transaction and ensured each guest left with a positive experience, guaranteeing that we had a customer that would return. EducationHigh school diplomaSouth Broward High School - Hollywood, FLJune 2009 to June 2013Skills Bilingual Guest Services Cash Handling Busser Serving Experience Food Handling Bartending POS Food Service Host/Hostess Retail Sales Cleaning Experience Assistant Manager Experience Restaurant Experience Shift Management Food Safety Upselling Time managementCertifications and LicensesFood Handler CertificationDriver's LicenseAdditional InformationI'm bilingual, outgoing, great with customer service, a very hard worker, very eager to learn, I'm also self motivated with great attitude. |
