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Title Customer Service Relations
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Baltimore, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated, efficient, and supportive senior restaurant cashier with applicable customer relations and cash-handling experience. Flexible and adaptive team player with excellent relationship-building skills, passion for process improvement, and ability to support all restaurant areas as needed. Insightful trainer with track record of training and mentoring new employees to support restaurant operations. Authorized to work in the US for any employerWork ExperienceCrew MemberConnies Chicken & Waffles-Baltimore, MDJanuary 2024 to Present Performed stocking and cleaning activities to ensure a pleasant shopping experience and maintained strict adherence to quality standards and safety protocols Perform cash handling and register balancing duties on a daily basis, ensure accuracy of sales transactions, and perform daily counts for product inventory and sales reports Respond to customer questions quickly and professionally and make purchasing suggestions when appropriatePacker/ShipperThe UPS Store - Retail Center Sales Associate-Nottingham, MD June 2023 to July 2023 Collaborated with other staff to increase efficiency during peak hours Train new hires on sales processes, customer service, and POS systems De-escalated customer complaints and referred issues to management as required Greeted customers and offered assistanceBaristaStarbucks-Nottingham, MDOctober 2022 to June 2023 Maintained a clean workspace per all safety standards and regulations Greet customers and recommend drink options based on their stated preferences and dietary needs Performed routine cleaning tasks and sanitized espresso machine parts, per company and state food hygiene standardsEducationHigh school educationChesapeake High School - Essex, MDSeptember 2019 to June 2023Skills Customer service Cash handling POS Marketing Customer service Restaurant experience Coffee experience Food industry Organizational skills Food service Time management Host/hostess experience Guest services Cash registerCertifications and LicensesDriver's LicenseJuly 2021 to December 2025AssessmentsElementary school classroom management  Proficient September 2020Managing behavior in elementary school classroomsFull results: ProficientBuilding relationships for childcare providers  Completed September 2020Building positive and productive relationships with families of children ages 03 Full results: CompletedWork motivation  ProficientSeptember 2020Level of motivation and discipline applied toward work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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