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Click here or scroll down to respond to this candidateCandidate's Name 236 Rainbow Dr. #13675, Livingston TX 77399PHONE NUMBER AVAILABLE EMAIL AVAILABLEPre-Sales EngineerSolutions-focused and forward-thinking technology executive equipped with more than Street Address years of progressive success in various IT leadership positions. Offer track record of achievement project management, driving revenue, reducing costs, improving operations, and enhancing productivity with design, development, and deployment of quality Citrix and VMware technical solutions. Possess expertise across Citrix and Microsoft network and infrastructure management as well as technical product sales, management, training, and support. Confidently interface with and direct diverse teams, nurturing mutually-beneficial relationships with clients and peers to create and implement win-win strategies. Core competencies include:Work ExperienceCitrix Systems August 2012-2023Lead Systems PreSales EngineerCitrix Sales Engineer of the Year Award 2013As a leader in the virtualization and Desktop as a Service field, professional concepts are provided to pre-sales technical support for the technical sales process of Citrix Solutions for Service Providers. Having a lead role within the sales team, directly responsible for new hires, interviews and integration within the team. Integration with our team with C-level management to ensure the proposed solutions presented met budgetary requirements. Through the leverage of Citrix product knowledge, identification of customers needs was identified and objections were overcome. By following the MEDDPICC process with Citrix partners at the C-Level, virtualization technologies were introduced by driving demonstrations and proof of concept implementations. These technologies helped new and existing partners increase revenue and reduce costs..Introduced several training initiatives for Citrix distributors to increase the number of transacting partners per quarter. The goal of these programs is to increase sales acumen regarding Citrix technology and allow the sales distributor to effectively position the Citrix Solution to drive implementation.Coordinated multiple sales teams from different distributors to obtain 30% growth quarter over quarter.Azure AVD configuration with Citrix VDI integration.Deployed Citrix servers on premise, hybrid and in Azure with Powershell scripts.RFP and RFI were built upon partners request.Built POCs and conducted demonstrations to illustrate how the Citrix VDI and Azure AVD products can enhance ROI.Organized architectural design meetings and constructed demo scripts for Digicel resulting in a 5000 seat per month acquisition.Through collaborative efforts with presales engineering, sales, and marketing, partner 3T Systems, was able to acquire a large health care contract resulting in an increase in revenue per month by $6000.Developed a program to effectively assess a potential CSP partner to provide services for the Citrix Service Provider architecture, resulting in saved man hours for sales associates.Negotiated with key sales associates to win large telecom desktop as a service partner to deploy within the Canadian and American markets. These telecoms are Rogers Communications, AT&T, Telus, Century Link, and Verizon.APEX Consulting March 2012-August 2012Senior Citrix Engineer, Brooke Army Medical CenterDesign virtualization solutions utilizing XenServer, XenApp 6.5 and Provisioning Server to scale existing network to support 4000 additional users on Citrix based systems.Deploy virtualized desktops to 4000 users throughout the Brooke Army Medical Center.Redesign Citrix infrastructure to support Disaster recovery and maintain security compliance within DIACAP military specifications.Develop new IT policies and procedures to support the new deployment of secure access across Brooke Armys remote platforms.Create GPO structure for new XenApp environment to improve logon times and speed.Produce documentation for DIACAP purposes and build design.Candidate's Name Page 2PHONE NUMBER AVAILABLE EMAIL AVAILABLEChristus Health August 2010-March 2012Senior Citrix EngineerGuided Christus to help meet new HIPAA paperless regulations by increasing server capacity to support the 50,000 employees that needed access to the system.Reduced server deployment time by 50% and decreased log in times by 80%. This resulted in shorter wait times for patients and quicker turnaround times for staff change over.Implemented a secured system so IT staff can function off hours remotely to fix and debug systems during for shift workers.AXIOM Consulting December 2009-August 2010Senior Citrix EngineerRedesigned Comericas Citrix architecture to support new banking applications integrated with Novell logins at Comerica Bank.Reconstructed the virtualization network to support Citrixs new provisioning software to decrease server and application deployment time by 80%.Secured deployment of workstation desktops to India based programmers to comply with banking security measures.Ryan International Airlines December 2005-January 2008Manager of Information Technology\Senior Citrix EngineerDeveloped system designs and led virtualization implementations throughout the organization. Performed research, analyzed data, and monitored administrative, organizational, and operational issues/risks. Managed and implemented Windows 2003 Active Directory and network policy to minimize administration tasks. Managed Citrix and VMware network infrastructure, ensuring minimal downtime. Reported primarily to director of IT and indirectly to partners of organization. Directed team of 3 network engineers and conducted performance reviews, and develop career plans. Executed network studies and cost analyses of integrated systems.Delivered network support to remote sites via Citrix Presentation Server 4; collaborated with vendors to provide hardware, software, training, and system support as needed. Administered comprehensive disaster recovery solutions. Network infrastructure included: Citrix Presentation Server 4 load balanced across multiple servers, Citrix Web Interface, Cisco routers; SPAM prevention/web filtering devices (Barracuda and Consentry); Cisco, Exchange, and HP smart switches; VoIP and smart phone technology; various MS Windows servers and operating systems; Citrix, AS/400 iSeries; Linux; RedHat; Active Directory; SQL Server; Oracle 9g; Windows 2003 clustering, VMware 3.5 and VMotion.Championed transition of technical infrastructure from Wichita, Kansas to Rockford, Illinois, developing a migration budget and virtualization plan. Plan was completed with zero downtime, within budget, at no loss in revenue, and without reducing employee productivity. Created a budget to incorporate application virtualization to manage all airline outstations across the country to improve airline agent effectiveness in areas of negligible bandwidth.Decreased FAA fines up to 60% and reduced equipment costs 50% through implementation of virtualization and disaster recovery model for Ryan.Yielded $20K in monthly cost savings through migrating airlines data system new SQL system using TRAX software and reengineering the TRAX software for use on CitrixDesigned, budgeted, and implemented new IT infrastructure to reduce employee cost and increase productivity.Choice Solutions, LLC October 2004-December 2005Manager of Presales Citrix EngineerManager: Played integral role in diverse facets of business, including all Citrix implementation engagements with CitiMortgage. Directly responsible for opening a new office location in St. Louis. This included finding new office space, hiring engineers and keeping track of all budgets for the new office. Managed 3 engineers and ensured proper training, performance evaluations, and career guidance. Reported directly to regional Director. Administered budgets of up to $500K. Created all Citrix project scopes. Participated in pre- and post-sales meetings with client. Assessed network infrastructures and diagrams. Created project timelines and implemented same for clients.Reduced management overhead and external security threats throughout organization by rolling out a project plan for architecture upgrades for CitiMortgage to their existing legacy within 1 year without project plan slippage.Created a Citrix printing solution to save Citi Mortgage from lost revenue by effectively routing printed documents from CitiMortgage branches to a printer pool at the St. Louis headquarters.Candidate's Name Page 3PHONE NUMBER AVAILABLE EMAIL AVAILABLEA.G. Edwards November 2003 - October 2004Senior Citrix Systems EngineerDesigned virtualization platforms for banking software so all A.G. Edwards remote offices can securely access the applications according to banking guidelines.Designed and documented how and when the server infrastructure should be updated without downtime for all regions.Collaborated with the Novell security team to integrate Citrix login with Novell infrastructure.Choice Solutions, LLC September 2002-November 2003Presales Citrix Systems Engineer:Provided key assistance to sales staff for new and existing healthcare business development, delivering Citrix product support during sales engagements. Conducted full-scale needs assessment and documented customer needs. Coordinated with customers to form project teams and design Citrix project plans. Tracked costs, resources, quality, schedule, risks, and issues. Established project goals and monitored progress. Facilitated ongoing project meetings. Developed mitigation plans as needed with project teams and sponsor. Organized training curriculum and user manuals. Reported to regional manager. Maintained hardware/software in break/fix settings. Managed Blackberry Enterprise Servers for client engineers.Boosted Washington University MIR department doctors and specialists productivity 50% via implementation of Citrix solution.Reduced application version conflicts by 60% on Citrix by using a Tricerat product for application streaming for Washington University.Facilitated full, secure web access to applications doctors and nurses required and improved employee productivity through upgrading Sisters of St. Mary Hospitals and Washington Universitys MIR department Citrix infrastructure.Migrated 5 physical servers to a new VMware installation using the VMware physical to virtual tools, saving costs in hardware.Reduced printing issues by 98% for all SSM and Washington University MIR employees by implementing Tricerat Screwdrivers for printing and implementing printer scripts.Enhanced deployment of desktops to Wyse Thin clients by packaging desktop deployment using WDM.New Horizons Computer Learning Center September 1996-September 2002Senior Citrix InstructorOversaw education of system administrators and network engineers regarding use of new Citrix WinFrame, Metaframe, Citrix CSG, and MS networking products. Improved and ensured classroom environment conducive to learning, including hands-on lab and instructor-led exercises and lectures that mimicked Citrix large scale deployments. Planned and instituted strategies and topologies for interoperability of MS Windows NT and 2000 on Citrix WinFrame and Metaframe. Installed, configured, and maintained Exchange Server, SQL Server, Internet Information Server (IIS), and Proxy Server. Maintained and supported MS Windows NT LAN with 45 computers. Completed hardware repairs, additions, and upgrades on servers and workstations. Performed weekly data backups and restorations. Functioned as Citrix consultant and trainer for other companies; troubleshot existing networks and installed network components.Contributed to 60% sales increase through allowing sale of new product offering after leading organization and implementation of new Citrix technical classrooms and servers at New Horizons Ft. Meyers, Florida location.Earned Technical Trainer of the Year Award 3 times; improved companys competitive edge over other trainers in area.Became 1st Certified Citrix Instructor in company; marketed skills to other locations to increase revenues.Rockwood School District June 1990-September 1996Elementary School TeacherMissouri Teacher of the Year 1990EducationMaster of Arts, Information TechnologyGPA 3.9 Webster UniversityBachelor of Arts, EducationGPA 3.7 St. Louis UniversityProfessional CertificationsCitrix CCE-V, AWS CCP |
