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Springfield MA.PHONE NUMBER AVAILABLEOBJECTIVESeeking an opportunity in business consulting and management.SUMMARYCustomer-focused Business Administration senior with experience in the hospitality and retail industries. Energetic andEnthusiastic team leader/member with strong interpersonal skills. Capabilities include: Operations  Planning & Organizing Budgeting  Forecasting Hiring & TrainingEDUCATION & PROFESSIONAL TRAININGAssociate of Science degree in Business Administration, 2005Three Rivers Community CollegeNorwich, CTEverest University Orlando, FL,Bachelor of Science degree in Applied ManagementAnticipated graduation date: June 2015MBA Kisier University in ProgressCorporate Sponsored Courses:Powerful Communication Skills for Women, How to Handle Difficult People, Stress Management, Basic Supervision,Team Sales for ExcellenceCertifications:Sanitation (Food and Beverage)Fire Warden at Foxwoods Resort & CasinoSELECTED ACCOMPLISHMENTS As Inn Manager, ensured seamless operations of 23 room inn, employing up to 15 employees; managed diningRoom of the Inn in off season. As manager of ice cream store, hired and trained personnel to ensure adequate staffing for season. As key holder in casino, managed 4 stores with 2 girls per store; performed scheduling changes, made bankDeposits, received shipments of supplies, and organized daily work. Journal dairy activities.EXPERIENCESenior-Life Services FL 20014-2018Chico's, St Augustine, FL 2006-2011Sales AssociateFoxwoods Resort & Casino, Mashantucket, CT 2003-2006Lead Sales Associate-RetailMacy's Department Store, Waterford, CT 2002-2003Sales AssociateHaagen-Dazs Ice Cream Store, Waterford, CT 2000-2002ManagerDeerfield Inn, Historic Deerfield, MA 1987-1999ManagerRELEVANT SKILLSMicrosoft Word. Excel and AccessLicensed Legal Expense 056 -2008Licensed in Life and Variables Annuity -214 -2013Licensed in Health and Accident -240 -2013Senior-Life Services 2014-2018NTA National Teachers Associate08-2018 Retired