| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateSr. Salesforce DeveloperCandidate's Name
E-mail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEProfessional Summary:Having 9+ years of IT industry experience, including a dedicated focus of 5+ years on the Salesforce.com CRM Platform, I have demonstrated expertise in Administration, Configuration, Implementation, and Support of Salesforce CRM using Apex Language and leveraging the Force.com Platform. Additionally, I bring 3 years of experience in developing web applications using Java/J2EE.Experience in administration, configuration, customization, and Integration (Soap API, Rest API, and Metadata API as Call in and call-out services), and Support of Salesforce CRM and Salesforce SFA applications.Experience in modifying Visualforce pages to support the Lightning Experience and a good understanding of lightning mode and its features.Implemented Aura Lightning framework with applications, components, controllers, and stylesheets.Worked on Visual Flows and Process Builder to automate workflow actions based on functional requirements.Designed various webpages in Visual Force for functional needs and created Custom Controllers and Standard Controllers in Visual Force.Implemented Apex Triggers, Apex Classes, and Wrapper Classes as per the custom business requirement.Worked on Visualforce pages and have experience with CSS and JavaScriptExperience with Apttus CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.Experience working across various SFDC implementations that are covering Sales Cloud, Service Cloud, and Apttus CPQ.Experience in using source control Git, Copado & Blue canvas and used Visual studio code, and Eclipse IDEExperience in XML, JavaScript, HTML, Eclipse, and SVN.Having experience on support projects providing solutions to Level-1, Level-2, and Level-3 ticketsWorked on Soap API and Rest API to design and support web services platform.Created the Validation Rules, Approval Process, and workflows for automated lead routing, lead escalation, and Email Alerts.Expert in developing User Interface (UI) applications and professional web applications using JavaScript, JSP, HTML5 /DHTML, XHTML, jQuery, CSS3, and Ajax.Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach.Having experience with REST methods such as Put, Get, Post, and Delete .Having experience with partner WSDL, Enterprise WSDL, and Metadata API.Experience in MuleSoft any point API platform on designing and implementing mule APIs.Having experience in live support activities providing solutions to end users in a Production environment.Worked on Sales Clousuch as Web-to-lead to support online lead capture, with auto-response rules.Defined assignment rules to route case requests to appropriate case support queues.Experience in customizing existing Visualforce to align with Salesforces new Lightning UI experience.Experience working with Data Loader, import wizard, salesforce.com, and Sandbox environments.Experience in working on Field lighting service (FSL) in the service cloud and sales cloud.Deployed code using Copado to the next environments also used back promotion featureExperienced in Conga Mail Merge, Conga Composer, and Conga Conductor and in creating Conga Template and Quick Merge Links.Experienced in Conga documents and generation process followed by DocuSign integration.Experienced in all phases of Software development life cycle (SDLC), quality management systems, and project life cycle processes.EducationMaster from webster university (USA).B. Tech from AVN Institute of Technology, JNTU, HyderabadCertifications:Salesforce Certified AdministratorSalesforce Certified Platform Developer ISalesforce Certified Platform Developer IISales Cloud consultantService Cloud ConsultantTechnical SkillsSalesforce TechnologiesSalesForce.com, Force.com, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Workflow and Approvals, Dashboard, Analytic Snapshots.Salesforce ToolsForce.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com PlatformETL ToolsData Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.LanguagesApex, C/C++, Java, HTML, XML, CSS, AJAX.DatabaseSQL Server 2008, Oracle, MySQL.WebHTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.ToolsMS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.Web ServersIBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.xProfessional ExperienceClient: Humana, KY Aug 2022 PresentRole: Sr. Salesforce DeveloperResponsibilities:Involved in creating a component for custom buttons that are not supported in lightning.Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in the lightning experience.Translated Email templates, visual force pages, and custom objects/fields using Custom labels and a translation workbench.Involved in developing Salesforce Lightning applications using Lightning Web Components, Controllers, and Events and using custom CSS in the components.Developed Lightning Component Framework and built Lightning web component using aura framework.Built reusable UI/UX components with Lightning Web component framework.Developed integration strategies and roadmaps for connecting Salesforce with third-party applications to meet business objectives and improve operational efficiency.Designed Lightning pages by using LWC and Lightning message service to communicate with other frameworks in lightning pages.Implemented integrations using middleware platforms such as MuleSoft, Dell Boomi, or Jitterbit to orchestrate data flows and facilitate seamless integration between Salesforce and external applications.Experience in using Copado for deploying the code from sandbox to production.Implemented and configured Field Service Lightning (FSL), Lightning Flows.Managed test data and environments using Copado Robotics to create and maintain test datasets for various testing scenarios.Used Field Service Lightning (FSL) enables businesses to unite customers, connected devices, agents, dispatchers, and employees in the service field with one powerful service platform that delivers a seamless customer experience with field service.Implemented Field Service Lightning (FSL) in Service Cloud and customize Field Service.Maintenance of installed Managed Packages in Lightning using Apex.Written Apex Triggers on Account contact and opportunity to automate business processes.Worked with SOQL, and SOSL queries with Governor Limitations to store and download the data from the Salesforce.com platform.Handling view state errors in Visualforce pages.Developed Visualforce pages using standard controller, Custom controller, and extension controller.Worked on Soap API and Rest API to design and support web services platform.Worked on the MuleSoft Platform to create mule flows using different connectors and transformers.Develop REST APIs using MuleSoft to connect the Salesforce Platform.Created API services for data integration from the legacy system to SFDC using MuleSoft ESB (Community Edition)Responsible to commit the MuleSoft code using the bitbucket repository.Conducted performance testing using Copado Robotics to assess the scalability, responsiveness, and reliability of Salesforce applications under varying load conditions.Copado enabled faster, error-free releases with continuous integration and delivery (CI/CD) technologies.Conducted regression testing using Copado Robotics to verify that new releases and changes did not introduce any unintended side effects or regressions in Salesforce applications.Designed and executed functional test cases using Copado Robotics to validate the functionality and behavior of Salesforce applications against specified requirements.Used Jitterbit Data Loader service for loading the data into Salesforce Application using CSV files.Developed DocuSign integration for conga documents for E-signature.Configured and worked on applications from the App exchange like EchoSign, Conga builder, and case age business hour app.Experienced in Agile Methodologies, and Scrum Software Development processes.Environment: Apex, UX, Visual force, Apex Classes, SOQL, Lightning Components, Field Service Lightning (FSL), Apex triggers, Lightning, Visual force, MuleSoft, Pages, Batch Apex, Copado, Schedule Apex, SOAP, REST, Jitterbit, Conga, DocuSign Workflows, and ApprovalsClient: NRG Energy, St Louis, MO Mar 2021 to July 2022Role: Salesforce DeveloperResponsibilities:Interacted with users to understand complex business requirements and documented the requirements.Experienced in designing, developing, and data modeling of the application and ensured that they are within the Salesforce governor limits.Created productive documents which will be used by the rest of the team to have a better understanding of the related system; Salesforce.com CRM.Managed the end-to-end lifecycle of tickets within the Salesforce ecosystem, including ticket creation, triaging, prioritization, assignment, and resolution.Provided development, implementation, and updating focusing on Sales cloud and Service cloud.Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and solutions.Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.Documented ticket details, resolutions, and troubleshooting steps in ticketing systems and knowledge bases for future reference and knowledge sharing.Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.Implemented various advanced fields like Pick list Fields, Master-Detail Fields, and Custom Formula Fields, and defined Field Dependencies for custom picklist fields.Worked with Jitterbit, Copado tools, and Heroku connects to migrate data and metadata from one organization to another organization.Experience in designing user interfaces and experiences for Salesforce applications.Involved in continuous improvement initiatives for Salesforce UX and testing.Generated and analyzed ticketing metrics and reports to track key performance indicators (KPIs), including ticket volume, resolution time, first contact resolution rate, and customer satisfaction scores.Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.Generated the quotation word document from Salesforce.com and used the feature of CPQ product.Data migration and updates through the tool provided by Sales force.com and Copado tools.Involved in end-to-end testing and configuration enhancement for the CPQ and CLM functionalities.Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using APPTUS CPQ within the exclusively developed framework.Experience in configuring price quotes (CPQ) with Apttus.Configured product and pricing setup using CPQ/Product consoles, which include price ramps, Price Matrix, Price Rule sets, price list items, tiered pricing, and asset pricing.Created CPQ process using Apttus CPQ and CL AppExchange tool in Quote.Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address them.Created technical design documents and functional design documents as per business requirements.Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.Used Copado for automated testing, continuous integration, and continuous deployment.Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support.Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues.Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows, and Approvals, Data Warehousing, Case Management, Copado, Automation, Sandbox testing, Jitterbit, SalesForce.com Platform,Client: Pacific Life, Alpharetta GA. Aug 2019 Feb 2021Role: Salesforce DeveloperResponsibilities:Developed several Apex Classes, Triggers, and Visual Force pages and components.Interacted with different business teams and development teams to acquire requirements and document business and technology requirements.Designed, developed, and deployed Custom Apps, Custom Objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, and Apex classes to suit the needs of the application.Implemented Salesforce Lightning Components for a small set of users within the organization, developing Lightning components and server-side controllers to meet business requirements.Created Lightning components and apps combining Lightning Design system, Lightning App Builder, and Lightning Component features.Documented integration architecture, design, and implementation details, including data mappings, integration flows, and error handling procedures.Used field level security along with page layouts in Lightning to manage access to certain fields.Developed Lightning Component Framework and built Lightning component using the aura framework.Managed page layouts, fields, and system interface/capabilities in Lightning Component.Created Field Service Lightning Set up for multi-level service territories representing the regions where agents and technicians can work.Used Salesforce1 simulator during development to test if the lightning components work properly on the mobile device.Used change-sets to deploy the code into different environments (Testing, UAT, and production).Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.Worked on Test classes of various triggers and apex classes in the application to maintain a minimum of 75% code coverage.Extensively worked with SFDC Visual Force Pages, Triggers, Validation rules, sharing rules, Assignment rules, Web services, Tabs, Custom Objects, Reports, and Dashboards.Possesses working knowledge of Project Management tools Azure DevOps, Jira.Environment: Saleforce.com Platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox Data Loading, Data Loader, SF Explorer, Sales Cloud, Service Cloud and Eclipse IDE Plug-in, Windows 2007.Client: Stanley Black & Decker, Dallas. May 2018July 2019Role: Salesforce Developer.Responsibilities:Gathered requirements from various business teams and converted them into detailed technical specifications.Interacted with various business user groups to increase user adoption and assist them in using the software.Integrated Microsoft Outlook with Salesforce CRM for syncing email, calendar, tasks, and reminders.Participated in training sessions provided by the Salesforce team and supported end users.Provided user support and bug fixing activities and was also involved in the support of the post-production phase.Experience in writing triggers and their test methods using SOQL for complex validations.Created Visualforce Pages and Apex Classes.Added new Custom Objects, Assigned Fields, designed Page Layouts, Custom tabs, Components, and Custom Reports.Managed routine tasks like deactivating/resetting passwords/user creation, modifying list views, and created ad hoc reports.Customized Dashboards to track usage for productivity and performance of business centers and their sales teams.Extensively involved in Unit Testing using Test Methods using Force.Com utilities.Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Reports, Workflow & Approvals, Sandbox, Eclipse IDE, windows XP.Client: Cadence, San Jose, CA. Aug 2016 April 2018Role: JAVA Consultant.Responsibilities:Involved in software development life cycle phases like requirements gathering, analysis, design, development, and testing.Designed, developed, and deployed various data gathering forms using HTML, CSS, JavaScript, JSP and Servlets.Developed java scripts for all client-side validation and developed User Interface (GUI) using JSP, CSS.Created and Implemented Micro services or REST APIS using spring boot, REST, JSON.Used Spring JDBC in persistence layer that is capable of handling high volume transactions.Implemented the service layer using Spring with transaction and logging interceptors.Used Spring framework for middle tier and Spring-JDBC templates for data access.Developed SOAP/REST based Web Services using both SOAP/WSDL and REST.Participated in discussion with business analysts and analyzed the feasibility of the requirements.Utilized Agile Methodologies to manage full life-cycle development of the project.Environment: Java, Oracle 11g, Eclipse, Spring MVC, Web services, Micro services, Agile Methodology, SQL, PL/SQL, JSP, SOAP, Apache Tomcat, HTML, Java Script, JDBC, XML, XSLT, UML, JUnit, log4j, GIT and Maven.Client: ERICSSON, RESTON, VIRGINIA. Feb2014 -- July 2016Role: JAVA DeveloperResponsibilities:Played a key role in requirements gathering, analysis, design, and testing phases of the complete system.Implemented the presentation layer using JSP, HTML, and CSS to enhance user experience.Collaborated with business analysts to comprehend system requirements and existing functionality.Possessed experience in working with QlikView and Data Warehousing technologies.Configured web.xml and struts-config.xml according to the Struts framework for effective application structuring.Utilized SVN as a source control system to manage codebase and versioning.Developed and deployed applications using WebLogic 7.x with JBuilder as the integrated development environment (IDE) tool, utilized JDBC to establish connections and perform operations on the underlying database.Took responsibility for fixing production issues and providing ongoing support post-application deployment and designed and created various tables necessary for the project in the MySQL database.Implemented Log4j to capture logs, including runtime exceptions and debug information, and developed the application using the Eclipse IDE.Environment: Java, DOM, SAX, XML, JUnit, Star Team, SQL Server, Oracle, HTML, JavaScript. |
