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Lake Saint Louis, MO Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEnthusiastic, energetic team leader with a dedicated work ethic. Responsible for providing supervision, technical advice, and mentorship to team members supporting mission-critical operations. Ability to lead, supervise, and follow. Over Street Address years of demonstrated expertise with professionalism in the IT sector. Dependable and results- driven problem solver. Thinks outside of the box and very resourceful. Active TS/SCI Security Clearance, Leadership,Mentorship, Supervision, Effective Communicator, Team Building, Problem Solving, Process Improvement, Detail Oriented, Security Engineering, Information System Security Officer (ISSO), Authority to Operate (ATO), System Security Plans (SSP), Body of Evidence (BOE), Plans of Action and Milestones (POAM), Request for Change (RFC), Assured Compliance Assessment Solution(ACAS), Security Technical Implementation Guide(STIG), Security Requirements Guide (SRG), Systems Engineer Technical Assistance (SETA), SystemsDevelopment Lifecycle (SDLC), Model-Based SystemsEngineer (MBSE), International Council on SystemsEngineering (INCOSE), Program & Project Management, Project Management Body of Knowledge (PMBOK),Earned Value Management (EVM),Statement of Work (SOW),Agile & Waterfall Development,Enterprise Resource Planning (ERP), Project Scheduler, Product Owner, Site Supervisor, Safety Management, Risk Management Framework (RMF), Facility Specialist, Warehouse Management, Information Assurance (IA),Information Technology Asset Management (ITAM),Software Asset Management (SAM), SoftwareRequirements Workflow (SRW), Software & DigitalEngineering, Configuration Management Database(CMDB), Records Management, Data Entry &Processing, Key Performance Indicator (KPI), Cyber Infrastructure Planning System (CIPS), Work OrderManagement System (WOMS), Microsoft Project,Microsoft Office Suite, SharePoint, Visio, Oracle, Systems Applications and Products (SAP), Java,Javascript, Jira, Confluence, XACTA, eSAM (Flexera), BMC Remedy, Service PlusSenior-Total Lifecycle Acquisition Manager, 11/2023 - 05/2024 S2 Analytical SolutionsAdvised the government in planning, managing, and executing programs and projects. Evaluated performance, execution risks, and make comprehensive recommendations to the Government. Including, supporting the government in successful execution throughout the entire lifecycle of designated efforts from concept to deactivation & disposal.Developed program documents, plans, and other related artifacts as well as review, evaluate, and assess existing requirements, documents, plans, and other related artifacts for accuracy, consistency, and compliance. Supported program management, business management, and budget execution reviews and provide feedback to the Government. Aided IPF programs in all program finance related issues to include assessing, coordinating, scheduling, and executing briefings for management. Delivered analysis (to include what ifs) and coordination of program level and division-level financial management plans (to include POM inputs) and reports, to include Fiscal Year spend plans, variance analysis, and corrective action plans.Supported IPF government representatives in developing annual IPF spend plan and POM that articulates short, mid, and long term goals for the IPF as well as deliverables. Assisted with assessing realism of contractor cost estimates submitted in response to Government Requests for Change (RFC) or impact assessment requests. Facilitated Source and IPF in coordinated planning of acquisition, budget, and operational activities to enable the success of the holistic Foundation GEOINT capabilities. Developed independent program office cost estimates for future requirements in support of program activities, new requirements, and acquisition processes. Advanced program level cost models and documentation and PROFESSIONAL SUMMARYSKILLSWORK HISTORYimprove estimating methods and techniques through the collection, normalization and analysis of cost and technical data.Assisted with the production of documentation to support new acquisitions and follow on contracts. Including, collaboration and integration both within the IPO and between the IPO and its partners/customers including but not limited to other program offices, the sensor office, the infrastructure team, the SAM office, financial management offices, contracting officers, and Source. Organized and submitted detailed minutes, notes regarding Technical Exchange Meetings (TEMs), reviews and milestone events. Conducted briefings, TEMs, and events. Assisted the program office with preparation and coordination of delivery orders, task orders, requirements documents, briefings, and performance statements, as applicable. Participated in major program milestones and utilized expertise to identify and raise programmatic issues as well as solutions for those issues. Evaluated programmatic impacts of architectural direction and guidance, and recommended paths forward.Monitored the status of designated Foundation GEOINT operational systems and support the resolution of operational issues and track test events and related software deliveries. Including, program management level awareness and tracking of IPF SPIDs and security processes. Drafted and presented IPO and project presentations to external organizations and customers. Recommended improvements of the program management processes that IPF leads and/or participates in and assisted the government in implementing processes. Dispensed program management advice and recommendations for alternative courses of action and strategies to effectively deliver Foundation GEOINT capabilities. Delivered expertise and techniques to incorporate best practice Agile development and Agile program management methods into acquisition programs. Maintained the IPO roadmap following prescribed policies. Advised government program managers in providing answers/input on funding from OUSD(I), DNI and Congress. Including, writing and defending Overseas Contingency Operations Funds and IPO unfunded requirements.Member Experience Lead, 05/2023 - CurrentClub FitnessOversaw and ensured the club was clean, safe, and provided a friendly and welcoming environment for all members.Assisted the managers in daily operations, including completing daily facility audits and helping task employees with cleaning or other responsibilities based on audit results. Followed proper opening and closing procedures as instructed on the Facility Audit. Engaged with members to create positive experiences and long-term relationships. Responded promptly to member inquiries, feedback, and concerns with effective resolutions, while maintaining a helpful attitude.Trained and mentored staff on front desk functions, member check-ins/POS, and facility cleanliness. Remained apprised of organizational policies and procedures and ensured team members observed company policies and procedures.Established a great guest experience and followed proper guest registration processes. Confirmed staff provided security and control of the front door by following proper check-in procedures for members before they entered the club.Verified all equipment is operable, reported maintenance requests to a club manager, or entered a work ticket into the Helpdesk system.Conducted regular walkthroughs of the facility to ensure cleanliness and functionality. Notified management of safety concerns and gym incidents that require reporting. Adhered to company attendance policies while on work schedule. Maintained a neat appearance and wore proper uniform attire with a nametag while on duty. Attended team meetings and completed training as required. Total Lifecycle Acquisition Manager, 10/2021 - 11/2022 Knowledge LinkDeveloped acquisition documentation (Acquisition Strategies, Statements of Work, Requests for Proposal, and Source Selection Plans) and presented those documents for government approval. Served advisory role on source selection panels, documented source selection findings, and, if necessary, supported the Government in defense of protest. Provided Sustainment Services Division with analysis based on independent review of deliverables provided. Delivered project management support that encompasses the entire program and acquisition life cycle.Prepared, edited, reviewed, and submitted financial documentation and artifacts as requested by the Government, including but not limited to Air Force 9 generation and Military Interdepartmental Purchase Request generation and submission in PRISM or other agency systems. Participated in planning, execution, oversight, review of government and contractor program test activities and events, including but not limited to Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), Operational Readiness Reviews (ORRs), Operational Acceptance Reviews (OAR), regression testing, user testing, Discrepancy Report (DR) verification, and testing, and DR resolution testing, in addition, assisted in verification of new or existing requirements.Engaged in Technical Exchange Meetings (TEMs), program reviews, acquisition panels, and configuration boards as required to ensure active participation and representation of the Sustainment Services Division. Equipped Exploitation Services Division with formulation and analysis of new requirements. Supported Request for Change (RFC) activities and collaborated with National Geospatial-Intelligence Agency (NGA) review boards, systems integrators (SIs), and segment contractors to support impact statements for RFCs affecting Exploitation Services Division programs and entities. Demonstrated and applied Sustainment Services and Exploitation Systems domain knowledge and knowledge of NGA, Department of Defense (DoD), and Intelligence Community (IC). Led and mentored team members resulting in maximized Lifecycle Acquisition operational productivity and efficiency.Performed Earned Value Management (EVM) processes by reviewing the Integrated Master Plan, Work Breakdown Structure (WBS), Integrated Master Schedule (IMS), cost and contract performance data, and determining variances and risks associated with the project. Adhered to Security Technical Implementation Guide (STIG) and Security Requirements Guide (SRG) directives and configuration principles for DoD Information Assurance (IA) enabled devices and systems within the network infrastructure.Provided Systems Engineering Technical Assistance (SETA) support with systems engineering, integration, and project management programs. Utilized Systems Development Lifecycle (SDLC) methodologies and processes, with integration of IT requirements and acquisitions to support NGA West (N2W) Program Management Office(PMO).Ensured System Security Authorization Agreement (SSAA) documents for each Information System (IS) were prepared correctly, maintained, and accurately reflected definition, development, security testing processes, and relevant security requirements.Executed required actions to ensure all MGS-related Information Systems (IS) were entered correctly and maintained using the XACTA Information Assurance web application. Confirmed Vulnerability Assessment Testing (VAT) was scheduled and completed annually, and any findings were addressed in Plans of Action and Milestones (POAMs). Identified appropriate Information Assurance Vulnerability Alerts (IAVA) were reviewed, assessed, and responded to promptly.Maintained routine interface with the NGA Certified and Accreditation (C&A) team (IAO, CE, and DAA) and informed them of any pending system baseline changes that may impact security. Advised the Program Manager (PM) for life cycle integrated security engineering, including review of RFCs, Engineering Change Proposals (ECPs), and related C&A documents, attended design reviews, and ensured requirements were identified and documented.Contributed inputs with ECPs on the ECP process (IGCE, RFP, Proposal, Tech Eval, and SOW updates). Supplied support to the PM to ensure that all aspects of each IS, from initial concept, development, implementation, system maintenance, and continuous monitoring, meet applicable NGA C&A requirements. Delivered Cyber Security support by tracking and monitoring all SAS SPIDs with secured progress and compliance.Supported and documented security control tests, assisted in remediation, and ensured that POAMs were appropriately managed.Identified and reviewed Security-related Contract Data Requirement List (CDRL) documentation and maintained files in synch between SBU and COE shared folders. Certified security principles, procedures, and practices under the Risk Management Framework (RMF) were applied to diagnosis and solutions.Produced security design, development, implementation, integration, and analysis guidance to ensure alignment with customers' security practices within Information Assurance (IA) architecture. Led efforts for achieving Authority to Operate (ATO) and collaborated with the Information Security Officer(ISO) to maintain ATO.Drafted System Security Plans (SSP) and other Body of Evidence (BOE) documentation in support of operating procedures.Conducted vulnerability/risk analysis during all phases of the Systems Development Lifecycle. Defined product Key Performance Indicators (KPIs), such as long-term performance and customer satisfaction, and utilized metrics to identify areas for improvement. Led and mentored team members resulting in maximized Lifecycle Acquisition operational productivity and efficiency.Contributed to accreditation and continuous monitoring activities in support of Information Systems/Operations Management.Delivered Analysis Integrated Program Office (IPA) Digital Engineering support by utilizing Jira and Confluence, IPA dashboards, and IPA (Community of Practice (CoP); ensured Sustainment Services remained compliant. Facilitated in development of technology roadmaps and engineering assessments. Produced Digital Engineering Support by delivering ATOB Capability roadmap inputs. Confirmed progress of IPA A-SOC, IC Baseline Description (ICBD), POE, and RPM efforts. Supported program office in identifying and mitigating risk in accordance with NGA Risk Management process and other specific program risk management processes. Provided outreach to customers, stakeholders, foreign partners, and NGA and Intelligence Community offices. Provisioned lifecycle management analysis and performed assets inventory (hardware and software) and technology evaluations. Identified solutions and provided recommendations to NGA West (N2W) PMO. Advised N2W Division leadership on proposed changes to the Intelligence Community (IC) Enterprise Baseline based on analysis of requirements and emerging technologies. Dispensed Property Asset Management support by overseeing all SAS property, Government Furnished Equipment (GFE), and hardware tracked by NGA and identifying and resolving issues in the Configuration Management Database (CMDB).Supplied experience in IT asset management, software lifecycle management, information technology, systems planning, research, and requirements development, including engineering on projects, design concepts, and design changes.Developed standard operating procedures (SOP) and instructions for management of Government Off The Shelf(GOTS) and Commercial Off The Shelf (COTS) software inventories and usage data. Complied with procedures, policies, and agency standards for Software Asset Management (SAM), including IT capabilities: eSAM (Flexera), Software Requirements Workflow (SRW), Jira, and Service Plus. Executed software inventory-related tasks with key team members. Assisted in agency self/vendor compliance audits of software inventories by providing essential usage and inventory reporting to agency stakeholders. Collaborated with SAM Integration Engineers and verified data integration and automation between SAM tools and agency capabilities.Contributed to SAM process improvements, policy, and governance supporting NGA, CIO-T, and TCS by communicating, developing, and implementing SAM improvement plans. Utilized Flexera inventory tool data management and data entry workflows. Ensured COTS software inventory data was captured from agency software provisioning tools. Coordinated software provisioning efforts between software license managers and software service providers, supporting agency regulations and guidance.Identified and performed decommissioned hardware/software inventory for End of Life (EOL) products. Lifecycle Acquisition Specialist, 08/2019 - 10/2021 ProClearedDemonstrated specialized experience providing security engineering support while related to the execution of the National Geospatial-Intelligence Agency (NGA) role in strategic and tactical efforts to integrate tactical Intelligence, Surveillance, and Reconnaissance (ISR) into National System for Geospatial-Intelligence (NSG) architecture.Exemplified total tactical system knowledge utilizing Systems Development Lifecycle (SDLC) methodologies and processes in the rapid execution of tactical data projects, focusing on interoperability, testing/demonstrations, tactical data ingest, processing, exploitation/analysis, storage, retrieval, dissemination, and associated infrastructures.Dispensed functional knowledge about NGA libraries, data storage, and development and implementation of initiatives to integrate Tactical Data GEOINT capabilities and requirements into NSG and MGS workflow. Displayed knowledge of NGA and Department of Defense (DoD) organization's acquisition processes and procedures. Simultaneously, working with tactical sensors and tactical data integration with DoD, NGA, or US/Coalition Mission Partners. In support of IA and C&A consulting activities using Intelligence Community Directive (ICD) 503.Developed acquisition strategy planning briefs and documents. Facilitated approval of acquisition strategies, plans, and documentation through the NGA approval process, including Market Research, Acquisition Plans, Program Management Charter, Cost Estimates, Contract Line Item Number (CLIN) structures, Statements of Work (SOW), Statements of Objectives (SOO), Performance Work Statements, Source Selection Plans, Incentive plans, Acquisition schedules, and Program Decision Memorandums. Prepared, edited, reviewed, and submitted financial documentation and artifacts as requested by the Government, including but not limited to, Air Force 9 generation and Military Interdepartmental Purchase Request generation and submission in PRISM or other agency systems. Participated in planning, execution, oversight, and review of government and contractor program test activities and events, including but not limited to, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), Operational Readiness Reviews (ORRs), Operational Acceptance Reviews (OAR), regression testing, user testing, Discrepancy Report (DR) verification, and testing, and DR resolution testing, in addition, assisted in the verification of new or existing requirements.Planned, coordinated, and facilitated industry conferences and information sessions relative to developing acquisition requirements and instructions. Provided acquisition expertise to engineering review boards and configuration management boards, including Request for Change (RFC) preparation, technical review, and coordination. Evaluated recommendations regarding database concepts, data taxonomies, ontologies, and use of metadata.Supplied Exploitation Services Division with analysis recommendations based on independent review of deliverables provided. Demonstrated and applied exploitation systems domain knowledge and knowledge of NGA, DoD, and Intelligence Community. Provided project management support that encompasses the entire program and acquisition life cycle.Engaged in Technical Exchange Meetings (TEMs), program reviews, acquisition panels, and configuration boards as required to ensure active participation and representation of the Exploitation Services Division. Provided Systems Engineering Technical Assistance (SETA) support with systems engineering, integration, and project management programs. Utilized SDLC methodologies and processes to integrate IT requirements and acquisitions, to support NGA West (N2W) Program Management Office (PMO). Performed Earned Value Management (EVM) processes by reviewing the Integrated Master Plan, Work Breakdown Structure (WBS), Integrated Master Schedule (IMS), cost and contract performance data, and determining variances and risks associated with the product. Adhered to Security Technical Implementation Guide (STIG) and Security Requirements Guide (SRG) directives and configuration principles for DoD Information Assurance (IA) enabled devices and systems within network infrastructure.Ensured System Security Authorization Agreement (SSAA) documents for each Information System (IS) were correctly prepared, maintained, and accurately reflected definition, development, security testing processes, and relevant security requirements.Executed required actions to ensure all MGS-related IS were entered correctly and maintained using the XACTA Information Assurance web application.Confirmed Vulnerability Assessment Testing (VAT) was scheduled and completed annually, and any findings were addressed in Plans of Action and Milestones (POAMs). Identified appropriate Information Assurance Vulnerability Alerts (IAVA) were reviewed, assessed, and responded to promptly.Maintained routine interface with the NGA C&A team (IAO, CE, and DAA) and informed them of any pending system baseline changes that may impact security.Certified security principles, procedures, and practices under the Risk Management Framework (RMF) were applied to diagnosis and solutions.Produced security design, development, implementation, integration, and analysis guidance to ensure alignment with customers' security practices within Information Assurance (IA) architecture. Led efforts for achieving Authority to Operate (ATO) and collaborated with the Information Security Officer(ISO) to maintain ATO.Drafted System Security Plans (SSP) and other Body of Evidence (BOE) documentation in support of operating procedures.Performed vulnerability/risk analysis during all Systems Development Lifecycle (SDLC) phases. Contributed to accreditation and continuous monitoring activities in support of Information Systems/Operations Management.Defined product Key Performance Indicators (KPIs), such as long-term performance and customer satisfaction, and utilized metrics to identify areas for improvement. Advised the Program Manager (PM) for life cycle integrated security engineering to include a review of Request for Change (RFCs), Engineering Change Proposals (ECPs), and related C&A documents, attended design reviews, and ensured requirements were identified and documented. Equipped Exploitation Services Division with formulation and analysis of new requirements. Supported RFC activities and worked with NGA review boards, systems integrators (SIs), and segment contractors to support impact statements for RFCs affecting Exploitation Services Division programs and entities. Supplied support to the PM to ensure that all aspects of each Information System (IS), from initial concept and development to implementation and system maintenance and continuous monitoring, meet applicable NGA C&A requirements.Delivered Analysis Integrated Program Office (IPA) Digital Engineering support by utilizing Jira and Confluence, IPA dashboards, and IPA Community of Practice (CoP) to ensure the Exploitation Services Division remained compliant. Facilitated the development of technology roadmaps and engineering assessments.Produced and streamlined Jira spreadsheets, POE, and IC Baseline Description (ICBD) reports. In support of ICBD completion efforts.Supported Program Management Office (PMO) in identifying and mitigating risk in accordance with NGA Risk Management process and other specific program risk management processes. Provided outreach to customers, stakeholders, foreign partners, and NGA and Intelligence Community offices. Monitored Change Requests (CRQ) and Demand (DMND) databases in Remedy and Service+. Prepared a slide deck capturing Special Orders in support of the Analysis Services Program Office. Dispensed Property Asset Management support by overseeing all SAS property, Government Furnished Equipment (GFE), and hardware tracked by NGA and identifying and resolving issues in the Configuration Management Database (CMDB).Supplied experience in IT asset management, software lifecycle management, information technology, systems planning, research, and requirements development, including engineering on projects, design concepts, and design changes.Developed Standard Operating Procedures (SOP) and instructions for the management of Government Off The Shelf (GOTS) and Commercial Off The Shelf (COTS) software inventories and usage data. Complied with procedures, policies, and agency standards for Software Asset Management (SAM), including IT capabilities: eSAM (Flexera), Software Requirements Workflow (SRW), Jira, BMC Remedy, and Service Plus.Executed software inventory-related tasks with key team members. Assisted in agency self/vendor compliance audits of software inventories by providing essential usage and inventory reporting to agency stakeholders. Collaborated with SAM Integration Engineers and verified data integration and automation between SAM tools and agency capabilities.Contributed to SAM process improvements, policy, and governance supporting NGA, CIO-T, and TCS by communicating, developing, and implementing SAM improvement plans. Utilized Flexera inventory tool data management and data entry workflows. Ensured GOTS and COTS software inventory data was captured from agency software provisioning tools. Coordinated software provisioning efforts between software license managers and software service providers, supporting agency regulations and guidance.Identified and performed decommissioned hardware/software inventory for End of Life (EOL) products. Cyber Analyst, 04/2019 - 08/2019Obsidian Solutions GroupOrganized in-depth analysis of tactics, techniques, procedures, and malware used by enemies of the state. Educated leadership on malicious cyber-attacks and implementation of security measures to reduce threats and damage to United States Transportation Command (USTRANSCOM) and Joint Deployment Distribution Enterprise (JDDE) network infrastructure.Adhered to Security Technical Implementation Guide (STIG) and Security Requirements Guide (SRG) directives and configuration principles for DoD Information Assurance (IA) enabled devices and systems within network infrastructure.Produced intelligence assessments to support the Commander's Critical Information Requirements (CCIR) and Program Information Report (PIR).Coordinated cyber assessments with appropriate national, regional, and service agencies. Utilized intelligence products to conduct intelligence analysis in the cyber domain. Disseminated completed intelligence analysis to USTRANSCOM planners, USTRANSCOM component commands, and other Department of Defense (DoD) customers in an established format. Applied understanding of the intelligence cycle and related DoD publications governing intelligence support to military operations.Established Essential Elements of Information (EEI) based on PIRs for collection requirements. Examined intelligence reporting to ensure USTRANSCOM requirements were compliant. Defined product Key Performance Indicators (KPIs), such as long-term performance and customer satisfaction, and utilized metrics to identify areas for improvement. Quality Control Manager, 07/2018 - 04/2019CW ResourcesDeveloped, maintained, and implemented quality and safety policies and procedures based on contract requirements and any applicable corporate and statutory/regulatory requirements pertinent to the site. Measured, monitored, and analyzed processes and implemented actions necessary to meet goals and drive continual improvement.Complied with site/contract environmental program, which includes environmental site assessments, facility inspections, and hazardous waste control per state, federal, and regulatory environmental requirements. Provided onsite employee training, investigated all work-related accidents and incidents, and implemented corrective action to prevent recurrence.Led and mentored team members resulting in maximized Quality Control (QC) productivity and efficiency. Ensured compliance with all environmental health and safety regulations and kept abreast of any changes to laws and regulations that impacted the organization. NOC Transport Lead / Software Asset Manager, 08/2017 - 03/2018 Apex SystemsSupervised 24/7operations of the Transport Network Operations Center (NOC). Mentored team members were responsible for providing secure voice and secure data support to Tier 1/2 tickets. Led Transport team in managing service requests, incidents, and escalation processes. Responded to and resolved customer questions and concerns.Managed ticketing assignments utilizing BMC Remedy and achieved operational Service Level Agreements(SLA) and compliance with Acceptable Levels of Performance (ALP). Communicated the status of all open tickets daily. Maintained high visibility on urgent priority tickets and service-impacting tickets. Selected and created appropriate metrics reporting to ensure delivery of service level objectives.Ensured Transport controllers contributed sufficient detail in incident tickets to aid in problem management. Validated service processes are documented, updated, and in compliance. Adhered to Security Technical Implementation Guide (STIG) and |