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Click here or scroll down to respond to this candidateCandidate's Name
Pontiac, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceShift ManagerGPS Hospitality - Waterford, MIJune 2022 to March 2024I was a closing shift manager working for GPS Hospitality in a Burger King store. I was responsible for 6-9 crew members. I was also responsible for all the inventory in the store. Also was required to do all the recruiting and interviews if my Store Manager for when she was not available at the store. I also was responsible for fixing editing our crew members times in the system for there hours and breaks. Also responsible for dropping our deposits at the banks drop box due to me closing at the end of the day, getting all the registers ready for the opening the next day. Making sure everyone was correctly trained on registers knowing how to handle cash and credit cards/debit cards. Also responsible for cooking when we didnt have enough help in the kitchen. Also working every day on our data RTI AND SICOM SYSTEM. RecruiterSt. Joseph Mercy Hospital - Pontiac, MIMay 2018 to September 2020 Screens applications and selects qualified candidates. Schedules interviews; oversees preparation of interview questions and other hiring and selection materials. Assists with the interview process, attending and conducting interviews with managers. Also doing there physicals drawing blood, taking drug screens, getting all there health information ready for management too look at. Medical Assistant/ Switchboard OperatorSt Joseph Mercy Hospital - Pontiac, MIAugust 2015 to November 2019ResponsibilitiesStarted of working at SUMO Hospital in the Convenience Store and Java Joes Caf at the hospital, assisting customers as well and patients that are admitted in the hospital. I am currently working in the market place but was cross trained over to the caf. My duties at both positions are to always making sure that the customers are satisfied and are receiving all the necessary services that we deliver. Now I have moved up and I am a Operator working in the basement answering phone calls, paging on call Doctors and handling all the Codes. Operating multi-line telephone console to process incoming & outgoing calls in rapid, accurate and courteous manner. Including patient/guest inquiries and Directory Assistance. Also helping with bilingual Spanish calls.Skills UsedSpanish bilingual speak and translate.Bilingual Customer Service RepresentativeBank of America - Troy, MIMay 2009 to October 2014ResponsibilitiesAnswering inbound and outbound calls for the HOPE team. Helping customer scan documents in and send them off to bank of america.EducationCertificate in Medical AssistantEverest Institute - Southfield, MI2010 to 2011Skills Vital Signs Injections Patient Care Customer Support Customer Care Call Center Customer Service CSR Bilingual Receptionist (2 years) Microsoft Project Excel Power BI Project Management Primavera P6 Epic Medical Billing Medical Receptionist Venipuncture EMR Systems Visual Basic Construction Management Athenahealth Data Warehouse Medical Office Experience Medical Records .NET Framework Phlebotomy Microsoft SQL Server Human resources Recruiting Microsoft Office Organizational skills Communication skills Cold calling Cash register Restaurant experience Serving Customer service Leadership Food service Supervising experience Team management Cash handling Basic math Time management Retail sales Sales Typing Cleaning Medical office experience Computer skills Medical terminology Front desk Management Administrative experience Office experience Microsoft Excel Warehouse experience Materials handlingCertifications and LicensesHeartsaver First Aid CPR AEDOctober 2017 to PresentCertified Medical AssistantDriver's LicenseMay 2020 to May 2024ServSafeOctober 2023 to October 2028Non-CDL Class C |
