| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateScott Patzer EMAIL AVAILABLE PHONE NUMBER AVAILABLEExpert Test and Project Manager Snellville, GA Street Address
QUALIFICATION SUMMARYExperienced project and test manager with 30+ years of comprehensive experience developing relationships with clients, peers, and senior leadership. Mentored diverse teams with strong emphasis in healthcare and Medicaid Management Information Systems (MMIS). A professional team leader with expertise in strategic planning and inventory management. Adaptable to evolving industry trends, able to drive improvements through innovation and leadership to achieve organizational goals.AREAS OF EXPERTISEAdaptive Agile Scrum/Kanban and Waterfall methodologies in SDLC / STLC processFunctional, System, Integration, Acceptance TestingStakeholder Engagement, Customer SatisfactionQA Test, Defect Metric reportingProject, Development, and Test PlanningResource Staffing and OptimizationTeam LeadershipHP ALM, IBM Rational Tools, VersionOne, MS Office, ProjectProfessional DevelopmentCertified Scrum Master (CSM) Scrum AllianceAgile Certified: YESI EDUCATIONPROFESSIONAL EXPERIENCE30 years 1994-2024 Company name change same responsibilitiesCognizant Technology Solutions 01/2014 05/2024Project QA Manager, EmblemHealth RTB for Medical Management tower 01/2024 05/2024Established process for test estimation, resource planning, scenario creation/validation, and business stakeholder approvals on projects within a hybrid Agile methodology.Used ALM and Jira for requirement management and tracing, validation, and stakeholder approvals.Conducted integrated E2E testing with third-party vendors, encompassing financial entities, government agencies at various levels, and benefit providers.Project UAT Support Manager, EmblemHealth RTB Medical Management tower 05/2020 12/2023Successfully implemented over one hundred forty projects within Salesforce portal and Java development for the Medical Management business tower with a team of eight onsite/offshore staff.Standardized the UAT support process setting timeline, communication plan, and templates for scenario creation, test data creation, execution, and reporting for use in all four business towers in the account.Project Defect Manager, EmblemHealth Transformation Project-Client Facing 06/2017 5/2020Achieved 85% reduction of open defects across four major releases within the first ninety days by implementing a defect management process across all phases of the product releases.Implemented defect metrics reporting process in ALM for internal and client review.Project Regression QA Manager, NY MMIS Project-Client Facing 01/2016 05/2017Used Agile methodology in a Scrum framework via Jira to improve automated regression cycle frequency by 100% while boosting script count by 130% with a diverse team of twenty-eight members, both onsite and offshore.Streamlined the code migration process between eleven test phase environments into weekly deployments for three parallel releases.Successfully authored the system, regression, and comprehensive test plans for stakeholder approval.Project Onsite QA Manager, MT MMIS Project-Client Facing 01/2014 12/2015Provided project management for all quality assurance testing of the Health Enterprise Montana MMIS project.Established quality methods and procedures for all QA activities including defect and test management and metrics reporting across all project phases.Xerox Corporation, Government Healthcare Solutions, 12/2011 12/2013, Rebadged to Cognizant Technology SolutionsProject QA Manager, MT MMIS Project-Client Facing 01/2012 12/2013Managed all QA activity with a diverse team of nineteen onsite/offshore leads and testers.Implemented a systematic approach for deriving testing requirements and validation points from elaboration sessions for test leads to follow in their test case development.ACS State Healthcare 1/1/2000 - 12/2011 - Rebadged to Xerox Corporation 12/1/2011.Contact Management system Test Lead & SME, NH Enterprise MMIS 11/2010 12/2011Efficiently spearheaded a team of four testers, completing over eleven hundred test cases for the Contact Management system within the New Hampshire Enterprise Health system, spanning three project releases.Facilitated collaboration between testing, development, and subject matter expert teams to address forty-two change requests and rectify over one hundred twenty defects.Program Management MITA Functional Group Test Lead, NH Enterprise MMIS 09/2005 11/2010Managed an 11-member on/offshore testing team for the Program Management MITA functional group.Systems Engineer Team Leader, Achieve HCS 02/2004 09/2005Successfully implemented the data conversion for the Department of Labor (DOL) Black Lung, Nuclear Energy, and Longshoremen workers compensation claims processing contract.Business Systems Analyst, Test Lead, Mississippi Envision Medicaid System 05/2002 02/2004Managed the development and testing of over one hundred notices, letters, forms, and reports produced by the MEDS system.Project Conversion Manager, New Mexico Medicaid MMIS 12/2000 05/2002Successfully implemented the data conversion process for eleven functional areas in the MMIS system along with ongoing backwards conversion processes that fed non-MMIS systems.Consultec LLC 09/1994 - 12/1999 - Rebadged to ACS State Healthcare 1/1/2000.Systems Engineer Team Lead, Georgia SUCCESS Eligibility 09/1994 12/2000Led three-member team in developing the online enrollment and online/batch eligibility determination programs for TANF, Medicaid, and Food Stamps along with letter and notice generation of the Georgia SUCCESS Eligibility project.EDUCATION AND TRAININGState University of New York (SUNY) Oswego, Oswego, NYBachelor of Science Cum LaudeMajor: Computer Systems |
