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Title Customer Service Information Security
Target Location US-GA-Fairburn
Email Available with paid plan
Phone Available with paid plan
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PROFESSIONALSUMMARYSKILLSWORK HISTORYCandidate's Name
 Usa USA  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE  Meticulous Packing Operator committed to safety, quality and excellent customer service. Detail-oriented and hardworking individual offering 8 years of experience coordinating shipment arrangements, labeling packages and checking merchandise for damage. Proficient in operating forklifts, pallet jacks and dollies to load and unload supplies.Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Maintaining equipment Load Planning Package handling Logistics support Stock replenishment Shipping coordination Product Assembly Warehouse Organization Labeling Accuracy Shipping and receiving Attention to Detail Merchandise staging Effective Communication Export Compliance Regulations Interpersonal Skills Inventory Software Material Handling Equipment Equipment Maintenance Incident Response Penetration Testing Web Security Compliance standards Metasploit Framework Microsoft Hyper-V Server Privacy regulations Disaster Recovery Active Listening Self Motivation Organizational Skills Team buildingPACKING, SHIPPING, AND RECEIVING ASSEMBLER 08/2023 to 03/2024 StordCollaborated with team members to meet daily production targets while maintaining high-quality standards.Expedited order processing time through effective organization and prioritization of tasks.Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.Provided excellent customer service while assisting clients during pick-up or drop-off transactions at the warehouse location.Achieved consistent on-time deliveries by closely monitoring shipment schedules and proactively addressing potential delays.Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.Optimized shipping logistics, negotiating competitive rates with carriers and tracking shipments to ensure timely delivery.Contributed to cost reduction efforts by identifying opportunities for more efficient resource allocation within the supply chain process.Communicated with carrier representatives, arranging for special deliveries and shipment receipts.Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.UNLOADER & LOADER 05/2022 to 03/2023Pitney BowesEnhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.Contributed to a positive work culture through active participation in staff meetings and offering constructive feedback on operational improvements.Continuously sought opportunities for personal and professional growth by attending relevant training sessions and staying informed on industry best practices.Reduced instances of misplaced items through diligent labeling and categorizing of products upon arrival.Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.Upheld high standards of customer service by ensuring that all unloaded products remained undamaged throughout the entire process. Strapped items down over protective padding to secure throughout transportation. Used barcode scanners and other technology to track and document cargo information. Maintained clean, orderly work environment free of hazards. Helped train new employees in safe practices and warehouse procedures. Unpacked and repacked items in different quantities and configurations for shipment. Reduced load times for trucks by streamlining the packing process and utilizing space effectively.RAMP 11/2021 to 03/2022Alliance Ground InternationalCoordinated with maintenance teams to report any observed issues or concerns related to aircraft condition prior to departure.Ensured proper placement of chocks, cones, and other essential equipment for aircraft safety during servicing.Enhanced ramp safety by conducting thorough pre-flight inspections and identifying potential hazards.Supported airline customer service initiatives by promptly responding to inquiries from passengers or crew members about baggage handling processes.Contributed to on-time performance by quickly addressing ad hoc requests from flight crews or management personnel.Completed required documentation accurately after each flight operation, maintaining thorough records for regulatory compliance purposes.Conducted regular inventory audits of ramp equipment, ensuring adequate supplies were available for daily operations.Participated in ongoing training programs to stay current on industry best practices and enhance personal skillset.FOOD PREPARER 04/2020 to 03/2021Gate GourmetReduced kitchen accidents by maintaining high standards of cleanliness and organization. Cleaned and maintained work areas, equipment and utensils. Loaded dishes, glasses and tableware into dishwashing machines. Operated food slicers, grinders and chopper in accordance with safety guidelines. Maintained high personal grooming standards and uniform presentation. Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.Maintained effective supply levels by monitoring and reordering food stock and dry goods. Monitored food temperature, discarding items not stored correctly. Stocked and rotated food items according to expiration dates. Followed food safety practices and sanitation guidelines. ASSEMBLER 03/2019 to 01/2020Material In MotionDemonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.Enhanced workplace safety by maintaining a clean and organized work area at all times.Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.Retained precise inventory control through accurate record-keeping of assembled parts and materials used during shifts.Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.Streamlined assembly process by suggesting improvements to existing methods, leading to increased productivity. Increased production efficiency by assembling components quickly and accurately. LOADER 05/2017 to 02/2019Plastic PackBalanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.Collaborated with team members, resulting in increased productivity and timely deliveries.Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.Maintained a safe work environment with proper handling techniques and adherence to safety protocols.Provided clear instructions to new hires, helping them acclimate quickly while upholding high standards of professionalism.Assisted in inventory management, ensuring accurate records of incoming and outgoing products.Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.FOOD PREPARER 03/2016 to 04/2017Sky ChefsContributed to a positive work environment by maintaining open communication with colleagues and supervisors.Provided support to the culinary team through efficient ingredient prep, dish assembly, and equipment maintenance.Demonstrated attention to detail in executing complex recipes, resulting in consistent dish quality.Promoted a culture of continuous learning by staying updated on industry trends, techniques, and best practices in food preparation.Collaborated with kitchen staff to ensure smooth operations during peak service times.EDUCATIONCERTIFICATIONSTECHNICAL SKILLSEnsured guest satisfaction by accommodating special dietary needs or requests throughout meal preparation process.Facilitated smooth transitions between shifts by thoroughly reporting completed tasks and ongoing projects to incoming team members.Delivered exceptional food quality by carefully following standardized recipes and maintaining consistency in taste and presentation.General Education DevelopmentCyber Security Networking Vulnerablilty Assessment Penetration Testing Bug Bounty Website Hacking Web Pentesting Security Operation Center Suggest improvement to network performance, capacity and scalability Remote and local troubleshooting of complex network issues Remote support of on-site engineers and end users/customers during project implementationResolve issues tiers of support have escalated by troubleshooting remote and local infrastructure Worked to maintain the confidentiality of information and network data Provided assistance to network users regarding troubleshooting and procedures Advised staff on effective utilization of existing network resources and tools Investigating faults in the networkUpdating network equipment to the latest firmware releases Reporting network status to key stakeholders Lead team for on-site project

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