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Title United States Customer Service
Target Location US-FL-Palm Bay
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Daffodil Dr SW, Apt 103Palm Bay, FL United States Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo secure a full-time position with a reputable and growth-oriented company. WORK EXPERIENCEHeart to Heart, Palm Bay, FL United StatesHome Health Aide04/2012Provide assistance to client at home in order to facilitate their daily routinesTransported individuals to medical appointments and other errands.Maintained a clean, safe and well-organized patient environment.Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.Initiated activities and outings which inspired cognitive and social stimulationPurchased groceries and prepared meals according to patient dietMaintained and updated all medical records, tracked and distributed medicationMonitored progress and documented any status changes accordingly. Malabar Discount Pharmacy, Palm Bay, FL United States Pharmacy Associate03/2021Engage with customers in a friendly and efficient manner while collecting customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.Established and maintained patient profiles.Provided customer service to customers within the pharmacy.Assisted customers during prescription pick-up with customer service related skillsCurrent duties include checking out filled prescriptions, organizing filled scripts, taking phone calls, counting and labelling medications, and inputting new dataEnsure to re-stock prescription stock bottles as directed by pharmacist.Fulfilled customer orders, handled cash and credit transactions, and built strong customer rapport.Followed return to stock policy and procedures on prescriptionsRefer patient requests and questions to licensed pharmacy staffWorked in a fast-paced environment while still maintaining professionalism with customers and in the workplaceCompleted on-time deliveries by choosing the best and most efficient routes. EDUCATIONKeizer Univerisity Melbourne, FL United StatesHealth Care, GPA: 3.02008SKILLSAmerican Heart Association Healthcare Provider CPR & AEDGood Clinical Practice & Adverse Events ReportingHIPPA PoliciesBlood Borne PathogensPhlebotomyAssessments of Physical Strength & Functional AbilityAble to take Vitals with accuracyMinimal knowledge of EKG and radiologyComfortable with answering multiple phonesWork in a high volume workplaceComfortable with most medical databases with minimal training.

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