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Click here or scroll down to respond to this candidateCandidate's Name
SUMMARYCommitted job seeker with a history of meeting company needs withconsistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level to any position to help launch career while achieving company goals.EXPERIENCELead Ambassador, 02/2023 - CurrentGeorgetown University Hospital - Washington, DCCONTACTAddress: Fredericksburg, VA 22401Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESKILLSAnswered customers' questions and addressed problems and complaints in person and via phone.Built customer confidence by actively listening to concerns and giving appropriate feedback.Offered exceptional customer service to differentiate and promote company brand.Created attractive visual displays for new products and current promotions.Drew favorable attention to products or brands by utilizing customer relationship-building skills and social media marketing.Interacted with various multimedia to reinforce each brand's mission statements and marketing campaigns.Collaborated with regional manager and corporate regarding new and innovative ways to market brand.Increased client sales and brand awareness by conducting meaningful training sessions and customer engagements.Gathered feedback from general public pertaining to client brands and competitors.Researched product mission, manufacturing and target audience for optimal expansion of consumer base.Increased sales by attending local events and educating customers on offered services.Described and demonstrated product functions, features and benefits in line with product literature.Impacted sales results by developing, supporting and executing direct marketing strategies.Researched and used promotional strategies to strengthen consumer product relationship and knowledge. Brand Awareness Community Outreach Display Set Up and Arrangement Problem-Solving Infection Control Procedures Patient RelationsCalm and Level-Headed UnderDuress Helping With Medication Collecting Vital Signs Quick Problem Solver Medical Terminology Knowledge Collecting Specimens Monitoring Fluids Performing Patient Intakes Respiratory Equipment Training Documentation Procedures Expert Able to Lift 50 Pounds Grooming and Bathing Assistance Preparing Meals Catheter Change and Preparation General Housekeeping Ability Mobility AssistancePCA, 01/2023 - CurrentSenior Helpers - Central And Western Virginia - Fairfax, VA Provided product samples, coupons and informational brochures to persuade people to buy products. Cleaned and organized spaces to maintain neat promotional spaces. Maintained professionality and efficiency while working closely with leadership.Increased sales by encouraging customers to purchase additional products and services. Gave out product samples, coupons and pamphlets to encourage sales. Put together eye-catching displays to attract potential customers and encourage questions.Worked promotional events for different products, persuading customers to purchase and documenting sales.Set up presentation stations, managed inventory and broke down displays at end of demonstrations.Conducted product demonstrations to explain details, highlight features and show use.Taught customers how to personalize experiences with products and obtain maximum benefit.Delivered public demonstrations for crowds at stores, trade shows and conferences.Restocked shelves at retail locations with products to match planned demonstrations.Used consultative sales techniques to uncover customer questions and needs.Watched crowd to identify prospects, capture interest and maximize sales opportunities. Worked with employers to identify and stock optimum products. Developed and optimized demonstrations to best connect with prospects and encourage sales. Teamed with other demonstrators to put on large-scale promotions. Produced informational brochures detailing product features, use and care.Incorporated costumes and attention-grabbing techniques to boost promotional success.Tracked market and competitor activities to stay current on products and consumer preferences.Researched and tested products and practiced demonstrations before conducting live presentations.Tracked non-sale metrics for demonstrations to help improve future promotions with better information and techniques.Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).Completed frequent cleaning and sanitizing to maintain healthy environment for patients. Linen Replacements Bedsore Prevention Feeding Assistance Nutrition and Diet Observation Documentation Fluid Measurement Caregiver Relations Surgical Preparation Emotional and Social SupportActivities of Daily Living ADLSupport Output Monitoring and Reporting Electronic Recordkeeping Vital Signs Collection Needs Determination Quality Assurance Controls Reliable Transportation Assisting With Personal Grooming EHR Management Database Administration Understands Medical Procedures Valid MD Driver's LicenseUnderstands Mobility AssistanceNeeds Charting Expertise Active Listening Relationship Building Behavioral Management Planning Client Needs Assessments Client and Family Interviews Report Preparation Verbal and Written CommunicationProgram Evaluation andImprovements Client Home Visits Childcare Support Client Assistance Referrals Agency Service Requirements Collaboration and Teamwork Attention to Detail First Aid/CPR People Skills Reliable & Trustworthy Team Building PPE UsePCA, 02/2022 - Current Planned and prepared meals meeting patients' nutritional requirements. Transported patients between facility rooms and helped move individuals between mobile equipment and beds.Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.Monitored, measured and documented patients' vital signs in EMR system.Supported treatment goals by helping clients with prescribed medication, exercises and ambulations. Assisted nursing staff with diverse care needs of [Type] patients. Performed minor housekeeping tasks to keep patient areas clean and sanitized.Promoted patient satisfaction by assisting with bathing, dressing and exercising. Responded to bell or light signal calls to assist patients with needs. Documented patient intake and dietary requirements and aided with feeding and monitoring.Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.Supported healthy patient skin with bedside baths, wound care and integrity checks.Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.Delivered outstanding patient care based on physical, psychological, educational and related criteria. Kept instruments and equipment clean and sanitized. Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies. Assisted with patient admissions, discharges and transfers. Recorded patient conditions and vital signs before and after medical operations. Restocked unit frequently with necessary medical supplies. Prepared patient chart for admission and compiled appropriate paperwork.Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention. Notified senior staff of patient emergencies to optimize outcomes. Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals. Conflict Resolution Supervision & Leadership Flexible Schedule Microsoft Office Good Work Ethic Planning & Organizing Customer Service Friendly, Positive Attitude Data Management Team Management Problem Resolution Organizational Skills Training & Development Basic Math Computer Skill Critical ThinkingVisiting Angels Home Care - Fredericksburg, VACustodian, 08/2017 - CurrentArchitect of the Capitol - Washington DC, DCHelped patients' feel independent and dignified by assisting with activities of daily living (ADLs).Completed frequent cleaning and sanitizing to maintain healthy environment for patients. Planned and prepared meals meeting patients' nutritional requirements. Transported patients between facility rooms and helped move individuals between mobile equipment and beds.Responded to patient emergencies and physically stressful situations to restore calm or administer treatments. Assisted nursing staff with diverse care needs of patients. Supported treatment goals by helping clients with prescribed medication, exercises and ambulations.Monitored, measured and documented patients' vital signs in EMR system.Promoted patient satisfaction by assisting with bathing, dressing and exercising. Responded to bell or light signal calls to assist patients with needs. Performed minor housekeeping tasks to keep patient areas clean and sanitized. Assisted nursing staff with diverse care needs of [Type] patients. Vacuumed floors and dusted furniture to maintain organized, professional appearance.Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.Wet and spot mopped to clean floors and other surfaces in public corridors.Kept building interiors appealing with routine deep cleaning of high- traffic areas.Operated industrial cleaning equipment to quickly complete custodial tasks.Maintained accountability for building keys, master keys and access cards. Moved equipment and furniture to thoroughly clean space. Checked and stocked inventory throughout facility to meet expected demands.Notified building managers about needed repairs to maintain public safety.Set up and removed furniture, equipment and supplies required for meetings and special events.Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions. Discarded cardboard boxes and trash in compactors and balers. Stripped, sealed, finished and polished floors to maintain longevity and health.Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries. Performed landscaping tasks and removed litter to maintain grounds. Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor. Cleaned building floors by sweeping, mopping or vacuuming. Serviced, cleaned and restocked restrooms.Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors. Kept business entrances clean, tidy and professional in appearance. Polished windows, glass partitions or mirrors using sponges or squeegees. Dusted furniture, machines or equipment.Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.Checked inventory for required supplies and made lists for needed cleaning products.Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians. Mixed water and detergents or acids to prepare cleaning solutions. Completed routine maintenance checks, notifying management of needed repairs.Followed company uniform, performance and security policies with every job.Followed safety processes for all manual and electric cleaning equipment.Monitored building security and safety by locking doors or avoiding hazards.Monitored supply levels and requested new items to maintain completing daily cleaning tasks.Notified managers of repair needs or additions to building operating systems. Moved furniture, equipment or supplies manually or with hand trucks. Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises. Steam-cleaned or shampooed carpets.Requisitioned supplies or equipment for cleaning and maintenance duties.Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.Housekeeping Attendant, 10/2022 - 12/2022Spotsylvania hospital - Spotsylvania, VASupport Service Assistant, 06/2022 - 09/2022Mary Washington Hospital, Sam Perry Blvd - Fredericksburg, VA Removed snow from sidewalks using snowplows, snow blowers or snow shovels.Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers. Removed trash from rooms and replaced liners to wastebaskets. Inspected each room for cleanliness, utilizing checklist to meet company standards.Maintained lobbies, guest rooms and halls, keeping safe environment for patrons. Polished and sanitized floors, counters, bathtubs and window sills. Replenished guest supplies and amenities.Interacted pleasantly with clients and guests when performing daily duties.Reported guest issues, safety and maintenance concerns immediately to supervisor.Removed soiled linens and articles from rooms and delivered to laundry area.Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.Washed and polished glass windows and doors to keep entryways clear and professional.Mapped out daily cleaning work assignments by assessing vacant room roster.Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents. Delivered requested furniture to guests' rooms.Cleaned customer laundry according to care instructions for specific garments and articles of clothing.Coached new housekeeping personnel by demonstrating approved cleaning procedures. Organized supplies for use based on expected customer needs. Laundered sheets and removed stains to restore linens to pristine condition.Answered phone calls and emails to provide information, resulting in effective business correspondence.Provided secretarial and office management support while building cooperative working relationships. Inventoried and ordered supplies for office. Safeguarded patient privacy with strict adherence to HIPAA protocols. Housekeeping Attendant, 12/2019 - 12/2021Vacasa Vacation Rentals - Mineral, VAMaintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.Performed assessments to determine individual limitations and strengths.Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.Maintained accurate records and documented client data in company databases.Prepared patients for self-management and decision-making responsibilities. Collaborated with social workers to support patients. Empowered patients and families to negotiate with resource providers and make decisions on own behalf.Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients. Removed trash from rooms and replaced liners to wastebaskets. Inspected each room for cleanliness, utilizing checklist to meet company standards.Maintained lobbies, guest rooms and halls, keeping safe environment for patrons. Polished and sanitized floors, counters, bathtubs and window sills. Replenished guest supplies and amenities.Reported guest issues, safety and maintenance concerns immediately to supervisor.Interacted pleasantly with clients and guests when performing daily duties. Furnished guests with clean linens and supplied rooms with toiletries. Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.Washed and polished glass windows and doors to keep entryways clear and professional.Removed soiled linens and articles from rooms and delivered to laundry area.Employed deep-cleaning techniques for areas in need of additional sanitation.Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.Mapped out daily cleaning work assignments by assessing vacant room roster.Housekeeper, 01/2011 - 12/2018George Washington University Hospital - Washington, DC Baggage Handler, 06/2017 - 12/2017ABM Industries - Dulles, VAConducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets. Informed supervisor when supplies were low.Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents. Organized supplies for use based on expected customer needs. Coached new housekeeping personnel by demonstrating approved cleaning procedures.Laundered sheets and removed stains to restore linens to pristine condition. Delivered requested furniture to guests' rooms.Cleaned customer laundry according to care instructions for specific garments and articles of clothing. Used cleaning chemicals following proper guidelines. Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties. Maintained and organized cleaning supplies stock. Employed deep-cleaning techniques for areas in need of additional sanitation.Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.Laundered sheets and removed stains to restore linens to pristine condition. Returned rooms to occupant-ready status to satisfy future guests. Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols. Collected, sorted and checked baggage tags against flight lists. Kept aircraft interior stockers with necessary supplies and equipment. Housekeeping Attendant, 06/2016 - 07/2017Virginia Hospital Center - Alexandria, VA Safely transfered baggage from aircraft to collection areas. Packed boxes and stock using organizational guidelines. Kept up to date on safety procedures and correct lifting techniques to prevent injuries.Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.Counted number of boxes or units in loading docks to confirm proper completion of work orders. Used scanners to track parcel information, condition or receipt. Placed bins, carts and containers in convenient locations to assist with loading efficiency.Protected items by wrapping in cling film, padded moving blankets and tape.Tagged and wrote identifying information on containers, boxes and cargo.Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.Collaborated with other movers when loading large equipment to prevent potential accidents.Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.Reviewed work orders before starting work to determine necessary materials and meet deadlines.Coordinated cargo unloading with other workers to achieve efficient and safe transportation.Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.Applied barcodes to cargo and used digital scanners to track and locate materials during transportation. Secured items in truck by strapping over protective padding. Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation. Used digital database to keep records of units and stock moved. Placed bracing, straps and other protective devices onto items in transit to prevent damage.Checked cargo before transportation and determined if items adhered to proper regulation standards.Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail- sorting processes.Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use. Removed trash from rooms and replaced liners to wastebaskets. Housekeeper, 01/2013 - 12/2016Holy Cross Hospital - Silver Spring, MDInspected each room for cleanliness, utilizing checklist to meet company standards.Maintained lobbies, guest rooms and halls, keeping safe environment for patrons. Polished and sanitized floors, counters, bathtubs and window sills. Replenished guest supplies and amenities.Reported guest issues, safety and maintenance concerns immediately to supervisor.Interacted pleasantly with clients and guests when performing daily duties. Furnished guests with clean linens and supplied rooms with toiletries. Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.Washed and polished glass windows and doors to keep entryways clear and professional.Removed soiled linens and articles from rooms and delivered to laundry area.Employed deep-cleaning techniques for areas in need of additional sanitation.Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.Mapped out daily cleaning work assignments by assessing vacant room roster.Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets. Informed supervisor when supplies were low. Organized supplies for use based on expected customer needs. Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.Coached new housekeeping personnel by demonstrating approved cleaning procedures.Laundered sheets and removed stains to restore linens to pristine condition. Delivered requested furniture to guests' rooms.Cleaned customer laundry according to care instructions for specific garments and articles of clothing.Vacuumed floors and dusted furniture to maintain organized, professional appearance. Used cleaning chemicals following proper guidelines. Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties.CNA, 05/2015 - 12/2015Home Care Partners LLC - Washington, DC Maintained and organized cleaning supplies stock. Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.Employed deep-cleaning techniques for areas in need of additional sanitation.Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.Answered signal lights, bells or intercom systems to determine resident needs.Facilitated activities of daily living, personal hygiene management, feeding and ambulation.Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.Assisted residents with bathing and dressing to promote personal hygiene. Used mobility devices to transport patients. Helped residents walk with or without self-help devices. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Distributed drinking water and nourishment to residents. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns. Assisted residents in preparing for activities and social programs. Exhibited compassionate care and communication regarding issues surrounding death and dying.Managed and maintained patient rooms, shared-living areas and nursing stations.Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets. Supported non-ambulatory residents in range of motion exercises. Documented activities and recorded information in EMR system. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.Janitorial Worker, 12/2009 - 12/2013LT services - Upper Marlboro, MDExamined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals. Gathered and emptied trash cans and disposed of bags. Sanitized and deep cleaned bathroom floors and surfaces. Dusted and wiped furniture and fixtures. Stored, used and disposed of cleaning chemicals and supplies. Followed strict schedules, cleaning according to facility usage and room availability.Monitored cleaning supply levels and requested reordering when inventory ran low.Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.Swept and power washed outside building to keep sidewalks and parking lot clean. Reported interior and exterior maintenance needs to managers. Recorded routine inspection and maintenance activities. Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.Vacuumed floors and dusted furniture to maintain organized, professional appearance.Kept building interiors appealing with routine deep cleaning of high- traffic areas.Wet and spot mopped to clean floors and other surfaces in public corridors. Discarded cardboard boxes and trash in compactors and balers. Operated industrial cleaning equipment to quickly complete custodial tasks. Moved equipment and furniture to thoroughly clean space. Checked and stocked inventory throughout facility to meet expected demands.Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.Maintained accountability for building keys, master keys and access cards.Notified building managers about needed repairs to maintain public safety.Set up and removed furniture, equipment and supplies required for meetings and special events.Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor. Performed landscaping tasks and removed litter to maintain grounds. Cashier Team Lead, 06/2008 - 12/2011Mcdonalds, PDI FOODS - Capitol Heights, MDStripped, sealed, finished and polished floors to maintain longevity and health. Answered customer questions and provided store information. Assisted with training new cashiers and customer service team members to increase speed of onboarding.Processed payments promptly for customers to exceed productivity standards.Scanned, priced and bagged customer groceries quickly to keep lines moving.Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.Inventoried stock and placed new orders to maintain supplies for expected demand.Directed trash removal and sanitation procedures to keep aisles and register area organized. |
