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Dallas, TexasEMAIL AVAILABLE; PHONE NUMBER AVAILABLESharePoint AdministratorProfessional Summary:Provide Professional Digital Transformation Services to mid-size and Enterprise companies focusing on technology enhancements by upgrading and improving software and infrastructure capabilities. Manage both onshore and offshore assets, technical direction, assessing the requirements and providing guidance team on Microsoft technologies. Utilize best practices methodologies for Business Analysis, Solution Architecture and Enterprise Architecture.Over 8 Years extensive experience in Microsoft Technologies products including SharePoint Enterprise Server 2019/2016/2013/2010/2007, Office 365, Power Apps, Power Automate, Power Bi.Migrating InfoPath forms to PowerAppsCreating Canvas Apps with PowerAppsCreating workflows in Power AutomateManaging MS TeamsManaging OneDrive for businessExperience in Power BI ReportsExpertise in installation, configuration, architecture, content management, collaboration, workflow (including Nintex), custom web parts, reports, business data catalog, search, InfoPath forms, master and content types.SharePoint Experience as subject matter expert (SME) in implementation, Infrastructure architecture, Business analysis and migration.Maintaining farms and related infrastructure including front end webserver and Application Server.Experience in Outgoing and Incoming Email Configuration in SharePoint.Experience in Backup/Restore of Farm / Web / Application / Site Collection / Subsites/ Lists / Document Libraries using Central Administration, PowerShell and STSADM tool.Extensive migration experience with content DB attach/detach and tool-based migration using ShareGate for SharePoint 2007 to 2013, 2013 to Online, 2010 to Online.Experienced in creating design specification documents. Experienced in leading teams of developers and administrators on larger projects.Configuring Service Applications like user profile synchronization, Search, BCS, Excel Services in SharePoint 2010.Proficient in handling day to day operational support, client and vendor interaction with strong communication skills, troubleshooting skills using ULS Logs, IIS Logs, Event Viewer, PowerShell, Fiddler etc.Exploring to learn new emerging Technologies with strong Analytical skills.Well versed with ITIL processes of Service Request, Change, Incident and Problem management.As a Software Professional I have been fortunate to be a part of SharePoint projects delivery with various clients across different industry sectors. This has provided me with valuable insight and experience especially in successful implementation of SharePoint and Microsoft based solutions.My value proposition to customers is my broad SharePoint solution Implementation experience and commitment to a successful solution implementation. Assisting clients to define and implement their own internal SharePoint practice to deliver solutions to their internal clients. Ensuring the best outcome for clients by ensuring information architecture and user experience are given appropriate levels of focus.Technical Expertise:SharePoint:SharePoint Online/ 2019/2016/2013/2010/2007, Office 365Administration: Installation, Configuration, Upgrade, ArchitectureMigration:SharePoint 2007 to 2010 & 2013SharePoint 2010/2013 to SharePoint OnlineTools:ShareGate SharePoint 2013 to SharePoint OnlinePowerApps, Power AutomateActive DirectoryMicrosoft SharePoint Designer (2010 and 2013)SupportNow, BMC Remedy and ServiceNow.JIRA, ExcelInternet DevelopmentHTML, CSS, XML, InfoPath, SharePoint DesignerPlatforms:Windows 2016/2012/2008/2003/XPCertifications:70-346 - Managing Office 365 Identities and Requirements.AccomplishmentsMigrated SharePoint on premise applications hosted in SharePoint 2007 to SharePoint 2010 and 2013 successfully which were pending for years and resulted in an 8% increase in worker productivity in year one.Worked on scripted and manual installation, configuration, patching, solution deployment and documentation of the SharePoint 2016/2013/2010 environments resulted in efficiency of SharePoint farms with latest updates.Handled post migration issues efficiently with Business users by understanding and solving them without interrupting Business.Configuring Service Applications like PowerPivot, Business Intelligence, user profile synchronization, incoming and outgoing email settings, Search, Usage Analytics services, Diagnostic logging etc.In addition to SharePoint handled IIS migration, Domain/SSL certificates renewals for both SharePoint and IIS applications in the project.Received Star of the Quarter and Client prestigious appreciations awards for successful completion of SharePoint Migration and Technical guidance and leading team on Microsoft Technologies.Educational Qualification:Bachelor of Technology (Information and Communication Technology) Sastra University, Thanjavur, India (2014)Professional Experience:Working as Senior SharePoint Engineer in Citi Bank (Sept 2022 to till date)Worked as a SharePoint Administrator in Santander Consumer USA (May 2020 - April 2022)Worked as IT Analyst in TATA Consultancy Services Ltd (July 2014 July 2019)Project:Company : Citi BankTools & Technology : SharePoint 2013/2016/ Online/Power Apps/Power Automate.Team Size : 6Duration : Sept 2022 to till DateLocation : Dallas, TexasRole : Senior SharePoint AdministratorProject Description:Manage the SharePoint 2016 Farm and SharePoint Online, migrating the InfoPath forms to Power Apps and workflows to Power Automate.Responsibility:Provide technical support for incidents and Service requests.Migrating InfoPath forms to PowerAppsCreating Canvas Apps with PowerApps like Leave tracking, travel bookings etcCreating workflows in Power AutomateCommunicating and training the users on how to work with SharePoint SitesUpdating Site ownership and Handling Site Access IssuesConfiguring Custom Permissions at specific levelUser Alerts ManagementManaging permission of the sites and foldersCreating sites based on the requirements of the requester.Managing MS Teams SharePoint sitesManaging OneDrive for businessOn-Call support for critical IssuesCreating Jira dashboards.Responsible for the supports of recovery operations, performance issuesInvolve in documentation defining the procedure and solution of the problem also implementing procedure for newly implemented changes for SharePoint.Perform entire site recovery, item level recovery using AvePoint tool.Troubleshooting users connectivity issue with serverCreate technical documentation for support and process.Company : Santander Consumer USATools & Technology : SharePoint 2010/2013/2016Team Size : 6Duration : May 2020 April 2022Location : Dallas, TexasRole : SharePoint AdministratorProject Description:Manage the SharePoint Farm and migrate farm from SharePoint 2010 to SharePoint 2013.Continuous environment upgrade and Santander Consumer USA business will be benefitted as follows:New features and services which can add productivity and offer value to their organization.Opportunity to streamline and refine operational processes, and ensure their people work as effectively as possible.Responsibility:Created Top-level Site, Sub Site, Page, Web Part, Document Library, List, Site column and Content Type.Worked in upgrading SharePoint 2010 to SharePoint 2013.Customizing Page and Web Parts and Creating Calendar Overlay as per user requirement.Involved in fixing bugs and issues as per user request.Handling the calls with users and resolved the issue using screen sharing.Provided Technical Support to end-users and resolved day-to-day issues on SharePoint usage.Troubleshooting issues related to Content Types, Lists, Break Inheritance, Threshold Limit, Formats.Troubleshooting user-related issues through Service now tool. Leading the Operational Support and mentoring the team to broaden their technical skills, preparing standard operating procedure documents, KB articles along with taking ownership of priority issues and escalations.Timely review and report the status of the project.Project:Title : Web Based CollaborationClient : Agilent TechnologiesTools & Technology : SharePoint 2007/2010/2013/2016, Office 365Team Size : 3Duration : September 2016 July 2019Location : IndiaRole : SharePoint AdministratorProject Description:Manage the SharePoint Farms and migrate from old to new environments and support the applications 24*7. Need to ensure applications are available with no severity issues. Had 20+ applications, administering and providing production support to all applications.Responsibility:Created Web Application, Site Collection, Top-level Site, Sub Site, Page, Web Part, Document Library, List, Site column and Content Type.Used Share Gate to audit count and to migrate content from SharePoint 2007/ 2010 to SharePoint 2013 and Office 365. Worked on Restructuring of site collection.Worked in upgrading SharePoint 2010 to SharePoint 2013.Solid experience with Office365 specially SharePoint online, Microsoft Teams, Microsoft Access, OneDrive for business, Yammer and Skype for Business.I used Nintex Form and Nintex Workflow to customize a list, to create electronic forms and for business automation Workflow.Prepared and documented migration plan and governance policy.SharePoint security (authentication and authorization).Customizing Page and Web Parts and Creating Calendar Overlay.Migrated Infopath forms to Power AppsMigrated SharePoint Designer Workflows to Power Automate.Maintained a unique look and feel across the portal by using Master Pages, CSS, JavaScript and HTML.Involved in fixing bugs and issues as per user request.Designed and implemented customize business automation like Workflow, Event Receiver and Timer Job.Used PowerShell to deploy a solution, create Site collection, to Import and Export.Provided Technical Support to end-users and resolved day-to-day issues on SharePoint usage.Troubleshooting issues related to Content Types, Lists, Break Inheritance, Threshold Limit, Formats.Troubleshooting user-related issues through remedy ticketing tools.Involved in configuration of the search settings like content source, scopes and issues resolving for the SharePoint sites.Prepare and execute the project tasks per plan and configure service applications.Leading the Operational Support and mentoring the team to broaden their technical skills, preparing standard operating procedure documents, KB articles along with taking ownership of priority issues and escalations.Timely review and report the status of the project.Build the automation process wherever required.Manages the operation of production, pilot, test, and development environments for SharePoint. Responsible for SharePoint Farm administration, including installation/deployment, managing Web Apps, Content Databases, Site Collections, Security, Backups etc.Stabilizing the SharePoint Farms and played a key role in identifying the long-term issues in Search and external sites of previous clients and applied the fixes.Deploying the solution packages and apps in SharePoint both in test & production environment.Involved in weekend activities like password change and patching the SharePoint Servers.Worked extensively on PowerShell and developed scripts for Farm/Process Monitoring, Log rotation, Generating Farm inventory.Experience in backup and restore using CA, PowerShell and schedule back up in SharePoint 2010 farm environment.Project:Title : Office Automation Cloud CollaborationClient : Walgreens Co, USATools & Technology : SharePoint 2007/2010/2013, Office 365Team Size : 11Duration : July 2014 September 2016Role : SharePoint AdministratorProject Description:Walgreens provides Office Automation services to their IT employees to collaborate across teams. They are having on premise SharePoint 2010 platform and office 365 (SharePoint 2013). Information or data segregated into Confidential, Non-confidential, Custom Applications, & migrated lotus applications to SharePoint applications and those are maintained in both on-prem and cloud environments.Responsibility:Acted as a key team member to monitor all Walgreens SharePoint & Stellent sites and Applications.Managed Office 365 environment and SharePoint Farms and monitoring alerts set on them.Configuring and managing SharePoint service applications.Supporting 300+ site collections in both on-prem and cloud environments.Worked with the Lists, Libraries and Apps in SharePoint 2010, 2013.Worked on the post migration activities of all SharePoint sites and provided technical education to users on how to use newly migrated sites.Analyse the system requirements with respect to the Business needs Create scripts, modify and test the execution of scripts in multiple platforms.Provided Access, License and Site customization of sites to the End users.Effectively resolved the issues that were raised during SharePoint 2010 to SharePoint 2013 upgrade by troubleshooting the cause of issue and fixing permanently.Provided log files from the servers as and when requested by the Development team and automated using PowerShell to shrink log files after retention period.Performed SharePoint site backup and restore activities and deployed the wsp solution packages in UAT and PROD environments.Automated monitoring the health check of SharePoint sites on daily basis using PowerShell.Automated sending Disk Space Utilization reports of all SharePoint farms using PowerShell for proactively deleting or moving the files to different folders. |
