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Title Administrative Support Office
Target Location US-MD-Laurel
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PROFESSIONAL PROFILEWell-rounded Administrative Professional providing Street Address + years of expertise supporting Healthcare. Strategic problem-solver who responds to challenges with confidence, envisions smart solutions, and executes with urgency across all levels of an organization. Recognized throughout long-standing career for ability to quickly grasp organizational processes, workflows, policies, and procedures. Savvy in managing multi-faceted office administrative functions. Offering day one to any office setting the following immediate value:IMMEDIATE VALUE OFFEREDCandidate's Name
Attention to DetailCritical ThinkingProblem SolvingEffective CommunicatorAdministrative SupportOffice AdministrationHealthcare TerminologyPersonnel SupportSchedule ManagementProgram CoordinationInventory ManagementProcess ImprovementTime ManagementMulti-Tasker/Quick LearnerCAREER ACHIEVEMENTS AND KEY CONTRIBUTIONSRecognized as an in-demand administrative professional for employment agencies throughout the Washington, D.C. metropolitan area. Achieved superior marks on client evaluations; consistently offered repeat assignments to fulfill special administrative projects and surge requirements.PROFESSIONAL EXPERIENCEHOUSEKEEPING MANAGERSODEXONOV 2023  CURRENTAssign the daily task for each housekeeperInspect each area for cleanlinessHelp to maintain employee safetyWeekly HuddlesPatient engagementEnsure employees receive all necessary trainingMaintain and issue suppliesHOUSEKEEPING MANAGERJ&J WORLDWIDEAUG 2019  OCT 2023Assigns tasks to housekeeping employees and monitors progress.Spot checks employees work to ensure compliance with housekeeping standards; performs daily performance inspections of assigned areas.Resolves issues or complaints among or in regards to housekeeping staff members.Monitors employee workloads and notifies management of anticipated increase in workloads.Issues supplies and equipment.Ensures staff members utilize personal protective equipment (PPE) as appropriate and perform in compliance with established safety procedures.Responsible for ensuring employee work schedule is covered with adequate staffing on a daily basis.Perform inspections on a daily basis on their respective areasAnalyze government QA inspections, assuring proper follow-up and Corrective/Preventive Actions.Ensure employees received adequate orientation and necessary trainingEnsure all housekeepers have supplies they need to perform jobHOUSEKEEPING IIJ&J WORLDWIDEAPR 2019  AUG 2019Extensively clean and disinfect patient rooms and public restrooms daily so that health standards are metMaintain offices, and other common areas within the hospital environmentPerforms terminal cleaning of patient rooms and special procedure rooms in accordance with standard proceduresCollects and disposes regular trash and recycle materials in proper receptaclesCollect and removes soiled linen into appropriate binRestock hand soap, hand sanitizer, other supplies as neededDust and mop floors dailyDusts furniture, air vents, handrails, blinds, windows, ceilings and other itemsReport to supervisor any damages, lost items, items needing to be replaced in rooms, etc.SECRETARYWALKER MILL MIDDLE SCHOOLNOV 2017  JUNE 2018Serves as front desk receptionistMaintain student reordsGreet visitors/students and direct them appropriatelyReceives telephone calls and answers all inquiriesOpens and distributes mail; assembles files and other materialsPerforms other general office related duties as assigned.Type various correspondenceDIRECTORHEAVEN SENT CHILD CARE CENTERFEB 2009  MAY 2017Responsible for the overall management and success of childcare services for the center.Developed and designed lesson plans and curriculum for studentsDeveloped and designed memorandums, letters, menu plans, and other ad-hoc administrationMaintained administrative and student files for the centerManaged invoices, expenses, billing, and other miscellaneous finance reportsManaged and oversaw supplies and inventoryManaged and maintained schedules and activitiesLEGAL SECRETARYARMSTRONG TEASDALE LLP., ROCKVILLE, MDJAN 2007  JAN 2009Provided executive administrative support to litigation department. Reviewed, developed, and designed various administrative documentation to include; memorandums, letters, reports, meeting minutes, domestic and international travel, and timekeeping. Planned and implemented logistics for executive level internal events; records management, and personnel matters in the daily operations of the various departments. As an Legal Secretary;Maximized office output and productivity despite reduction in workforce through proactive planning and management of subordinate administrative support tasks.Developed an expertise in company office automation, filing protocols, orientation, and overall administrative activities.Managed receptionist duties to include scheduling, multi-line switchboard, mail distribution, supplies, greeting visitors and esteemed clientsADMISTRATIVE ASSISTANTKELLY SERVICES, ROCKVILLE, MDJAN 2003  NOV 2006Provided executive administrative support to Directors, Medical Directors, Program Managers, and other executive staff for multiple Healthcare, Non-Profit, and Private Sector customers. Responsible for managing a variety of general office activities and administrative support to key personnel and providing overall support in the preparation of various legal correspondence, meeting minutes, reports, and presentation materials; coordinated appointments, meetings, and business travel arrangements; planned and implemented logistics for executive level internal events; records management; budget; and personnel matters in the daily operations of the various departments. As an Administrative Professional;Maximized office output and productivity despite reduction in workforce through proactive planning and management of subordinate administrative support tasks.Developed an expertise in company office automation, filing protocols, orientation, and overall administrative activities.Recognized as the go-to person for training and administrative support for various office systems.Reduced overhead costs by negotiating and securing long-term service agreements and contracts for routine office supplies and office equipment management and repairs.PROGRAM ASSISTANTD.C. GENERAL HOSPITAL, WASHINGTON, DCJAN 1988  DEC 2002Provided a wide range of administrative support for the Department of Medicine. As the Unit Secretary;Maintained heavy calendar requiring interaction with both internal and external executives and assistants, as well as consultants to coordinate a variety of complex meetings. Coordinated conference calls and arranged on-site meetings; developed meeting agendas; recorded and distributed minutes. Handled incoming and outgoing electronic communication; responded to phone calls and written requests for information. Coordinated international and domestic travel arrangements; prepared expense reports.Managed patient registration and documentationProcessed and provided QA review of clinical orders and consultsManaged and responded to routine request for patient information relating to administrative matters such as insurance verification and billing, autopsy reports, medical correspondence, death certificates, scheduling, etc.Provided administrative support to the personnel department as neededCOMPUTER PROFICIENCIESMicrosoft Office: Outlook, Word, Excel, PowerPoint SharePoint Office Automation: Scanners, Fax, Copy Machines Type 65 WPMEDUCATIONCandidate of Associate of Arts, Childcare Development (Jan 2009  Jan 2010)PRINCE GEORGES COMMUNITY COLLEGE, LARGO, MD

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