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Title Customer Service Sales Manager
Target Location US-TN-Knoxville
Phone Available with paid plan
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLEOBJECTIVETo obtain a leadership position applying creative problem solving and management skill set with a growing company to achieve optimum profits and mutual growth and success.PROFESSIONAL EXPERIENCEJuly 2023  Present NVA - PetSuitesMarket LeaderOverseeing operations, customer experience, sales performance, and execution of brand excellence in a pet resort. Responsible for increasing sales and profits of each site. Leading and creating a resort culture based on Servant Leadership, high quality pet care, and exceptional customer service for our internal and external guests.January 2011  March 2023 The Yankee Candle CompanyDistrict Sales ManagerA proven ability to increase sales and store profitability through highly functional teams through low turnover. Provide exceptional guest experiences and executional excellence in our stores through highly trained, developed, and motivated teams.October 2006 - January 2011 The Disney Store & The Childrens PlaceDistrict ManagerPrioritize, plan, delegate, administrate and adapt to business needs in order to drive maximum results, execute flawlessly and develop top talent. Recruit, hire, train and develop the team to be consistently dedicated with customer service.February 2004 - October 2006 Limited TooDistrict Sales ManagerIncreasing stores profitability margin through sales and inventory control. Dedicated ability to identify, evaluate, and resolve problems quickly and effectively enabled my team to succeed repeatedly. Consistently setting challenging, yet obtainable goals for myself and team with leadership skills to allow and encourage success.April 2002 - February2004 Godiva ChocolatierDistrict ManagerCreate and execute company action plans to increase sales, profits, and reduce shrink creating a more successful business. Assisting clientele on an individual level to assess needs and ensure a rewarding shopping experience while maximizing the potential of every sale.February 1996  April 2002 The Disney StoreStore Manager and National Training ManagerRunning a successful store through planning and preparation. Dedication and ability to get my team members to next; through coaching, development and providing the proper tools, resources, and support. Training the Traditions, History, and Values of the Walt Disney Company during multiple new store openings in the U. S.EDUCATIONMay 1990 Ball State UniversityBachelor of ScienceEarly Childhood Education with a Kindergarten Endorsement

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