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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Summersweet Lane Cell: PHONE NUMBER AVAILABLECrowley, TX Street Address Email: EMAIL AVAILABLESummaryDetail oriented Analyst with ability to provide exceptional support and service for a broad range of staff and clients. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.SkillsReport developmentProblem resolutionAdministrative supportSchedule managementCritical thinkingMeets/exceeds goalsProject planningMeeting deadlinesAttention to detailExcellent research skillsSpreadsheet developmentMS Windows proficientMicrosoft Office proficiencyReport analystAdministrative operationsBusiness correspondenceInventory systemsComputer repairPeripheral equipment repairTelephone inquiriesCustomer serviceInvoice processingMulti-line phone usageAdaptabilityStrong organizational skillsFiling and data archivingCreative problem solverExcellent interpersonal, verbal, and written communication skillsListening skillsTyping skillsPlanning/coordinating skillsBasic accounting skillsQuick learnerProfessional demeanorPunctualStrong work ethicLearned to use various test equipment, i.e. multimeters, oscilloscopes, digital oscilloscopes, wave analyzers, hardware failure analyzers, etc.ExperienceE-Commerce Analyst/Data Entry VF CorporationMay 2016 June 2018Insight Global Dallas, TXMarketing; using promotional tactics to drive traffic to your online storeUtilize various systems to analyze data and build reports; systems include: Tableau, SQL, and SPINMonitor and maintain Dickies items on various websitesWork with the merchandising teams to ensure current items are active and maintained in their buyer directory, old items are dropped, and new items are submitted and set up correctly for the websiteObtain and populate setup templates by gathering key internal dataEnsure universal product codes (UPCs) are setup in customer catalogsObtain assigned SKU's for each style from customersPopulate detail specification sheets for each itemOrder clothing samplesSecure images of samplesVerify item has been setup correctly on websitesConduct site maintenance by reviewing site pagesGenerate reports making sure all styles are still in active status have correct data details, sizing, and prices listed and that discontinued items are removedIT PMO Administrative Assistant City of ArlingtonDecember 2014 May 2016Superior Talent Resources, Inc. Irving, TXCreate formulas, validations, and macros for software/hardware asset management and other project-based workbooksScan paper documents into searchable PDF files with optical character recognitionAssist in all areas of administrative work including data entry, receptionist duties, file organization, procedure review and modification, research and report development, etc.Data Entry Operator III GE Capital (Diversified Funding)August 2014 October 2014VIVA USA, Inc. Irving, TXPull daily funding reportsPopulate workflowValue collateralReview order of UCC filingsEmail/prepare subordinations and in receiptsRequest subordinationFileProcess funded files for retentionBox recordsGenerate daily reports from prior day floor checksAssign verification attempts to verification teamContact 3rd party to validate status of collateral, etc.Administrative Assistant IIJune 2013 May 2014The Nelrod Company Fort Worth, TXCreate and send out invoices to course registrantsResponsible for coordinating training classes as well as offering technical support to the participants in the online classesCreate, print, and mail certificates to clientsSend emails containing notes, classroom materials and information, invitations, etc.Setup online classes prior to the start of the class by opening shared documents, web browsers, welcome screen, and offering technical assistance to participantsConduct online training demonstration to help new clients become familiar with the online training environment and to troubleshoot technical issues prior to classCreate new class files with populated spreadsheets and files with course material, agendas, rosters, flyers, and other necessary documents for classesRecord, download, convert, edit, upload, and produce training videos for on-demand trainingAssist in all areas of administrative work including data entry, receptionist duties, file organization, procedure review and modification, research and report development, etc.Maintain and prioritize daily tasks and projects including: updating and maintaining state laws in digital files, keeping a scheduling calendar, keeping and updating a contact file, updating databases, etc.Brand AmbassadorFebruary 2013 June 2013M2W, Inc. Dallas/Fort Worth, TXMerchandise and answer questions for the purpose of generating public interest in a brand, product or serviceAssist brand managers with the implementation of sales and marketing campaigns and provide feedback on sales opportunities in the marketplaceDirectly interact with consumers and provide information about products or services a company has to offer, etc.Administrative Assistant Aegis Communications GroupDecember 2011 September 2012Office Team Irving, TXReceive and review mailReceive visitors for introduction to VP of Real Estate, Procurement, and FacilitiesOrder break room and office suppliesFill out fixed asset reportsCreate purchase requests/ordersReview quotes from vendorsSubmit paperwork for approvalsCreate employee advance requestsAssist in all areas of administrative work including data entry, receptionist duties, file organization, research and developmentMaintain and prioritize daily tasks and projects including: keeping an AP log, keeping a project list, scheduling appointments and events, travel, reserving conference rooms, expense reports and general errandsSuccessfully establish effective systems for record retention by creating database for daily correspondence trackingAttend conference calls and meetings for projectsHR File Room ClerkOctober 2011 December 2011GameStop Grapevine, TXCorrespond with other HR employees using email and instant messagesSort and file all employee paperwork using an alphabetical filing systemSeparate terminated employee files from active employee filesFile Clerk II Bank of AmericaFebruary 2011 July 2011Randstad Irving, TXData entry; input collateral documents in databaseReview mortgage documents for completion of collateral documentsSort and file documents in a file vault using a numerical filing systemEmergency Roadside Assistance DispatcherNovember 2009 September 2010Novo1 Fort Worth, TXInput and update member information in databaseServe as main liaison via telephone for members and towing companies to expedite roadside servicesCross-train and provide back-up for other dispatchers when neededManage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficientlyMaintain up-to-date knowledge of policies regarding eligibility, qualifications, and membership contractsDirect calls to appropriate individuals and departmentsPersonal AssistantSeptember 2007 November 2009Magical Moments Photography Arlington, TXScreened telephone calls and inquiries and directed them as appropriateDevised and maintained office systems to efficiently deal with paper flowCoordinated overnight travel arrangements and accommodationsResearched and collected options for the best pricing on hotels, flights and home furnishingsOrganized personal and professional calendars and supplied reminders of upcoming meetings and eventsCreated expense reports using Microsoft Excel spreadsheetsRan errands, including grocery shopping and picking up dry cleaningExplained price and package details to customersSet up precise photographic measurements and control equipmentSchedule appointments and eventsMove equipmentHold reflectorsSet up flashes and backgroundsPursue various marketing strategiesAdministrative AssistantJanuary 2007 September 2007Nielsen Media Research Arlington, TXOrder office supplies for all employeesManage 4 part-time employeesSchedule and confirm appointments for field representativesInput household information for participants in databaseAssist in all areas of administrative work including data entry, receptionist duties, file organization, research and developmentMaintain and prioritize daily tasks and projects including: call logs, appointments, travel, expense reports, emails with updates, status/project reports and general errandsEducationHigh-Tech Institute, 2007Irving, TXMassage TherapyLicense Number MT103805United States Army Training, 2004Fort Gordon; Augusta, GAComputer/Automation Systems RepairJames Bowie High School, 2003Arlington, TXHigh School DiplomaHonorably discharged from the United States Army.References are available upon request |
