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PHONE NUMBER AVAILABLEEMAIL AVAILABLEGoal:Professional looking to get back into the business world with excellent administrative and office skills which include administrative, customer service, data entry and accounting experience. Will be an asset to your organization with self- starting attitude and willingness to learn and research answers as needed. Work Experience:Office Administrator Culligan Ocala, FL May 2020 to March 2021Answered phones and directed calls to appropriate peopleSet up meetings, meeting space, travel arrangements, expense reports, and meal arrangementsOpened mail, sorted by branch, delivered to appropriate office personnelProcessed AP invoices by coding by branch and category, then input into SageProcessed AR checks, creating batches for Bank Deposit and coding each batch by branch and category, input into SageReconciled Vendor invoices monthly which included research of price differences and confirming or denying changesProject work included work with Brokers on Building Leases; find new vendors for Fleet Cards; submission yearly Intangible Property Tax Reports, including submission of Property Taxes for payment to CFO. Franchise Administrator Culligan International Rosemont, IL March 2002 to April 2020 Work tasks included:Answered phone calls and directed calls to appropriate people or resolved issuesSet up meetings, meeting space, travel arrangements, expense reports, and meal arrangementsReported to Vice President of Franchise, Senior Vice President of Franchise and General CounselOpened mail, sorted by priority and reported to VP of Franchise on any issuesUpdated database with all changes within Franchise System (address, phone number, owner, general manager, etc.)Create/distribute Franchise Agreements (new & expired) & Amendments (change in territory, product lines, etc.)Filed all paper copies of any documents created (managed part-time temporary help also)Ran reports on Royalty Compliance (daily and weekly), sent out Compliance Letters to delinquent FranchiseesRan reports on Insurance Compliance, sent out Compliance Letters to FranchiseeDaily communication with Franchise System, sending out mass e-mails with Bulletins and other Information attachedSet up and coordinated all New Dealer School sessions (quarterly)Set up and coordinated all Dealer Advisory Committee Meetings (quarterly) by arranging travel, hotels, etc.Worked with VP of Franchise to adjust territories of Franchisees (maps, amendments)Create maps of territories using hybrid software created for Culligan International by MarketMapsWorked closely with MarketMaps to upload all maps to website for a live load (this ran the Dealer Locator on the Culligan website.Education:Lake County Community College Libertyville, IL January 2008 to January 2009 (classes) Madison High School Madison, ME June 1978 (Honors Diploma) Assessments taken on Indeed.com:Attention to Detail Proficient June 2024Legal Skills Proficient June 2024Business Math Proficient June 2024Administrative assistant/receptionist Proficient June 2024 Skills:Accounts PayableAccounts ReceivableAdministrative experienceAdobe AcrobatBank ReconciliationContract ManagementCustomer ServiceData EntryFront Desk/ReceptionistInsurance Certificate ManagementMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerpointOffice ManagementOrganizational SkillsParalegal experiencePhone EtiquetteSageTime ManagementTyping Speed 60+References Available Upon Request |