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Title Business Manager Software Quality
Target Location US-NY-Valley Stream
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEQA/Manual/AutomationObjectiveTo find a position in a cutting edge organization that will utilize either or all of my software quality analytical and management knowledge for both automation and manual testing. For the last 10+ years in my QA career, I have been demonstrating my experience and skills to reach my organizational goals by using software/tools like Selenium, Test Complete, Jira, DevOps, UFT, HP ALM, etc. Professional Summary/Expertise Expertise with state of art testing tools including, Test Complete, Selenium Web driver, HP Unified Functional Testing (UFT)/HP QTP, HP ALM/Quality Center, Serena Business Manager, Jira and Confluence, DevOps. Strong knowledge and experience applying QA best practices, techniques, and tools (both custom and off-the-shelf) in a fast-paced, iterative Software Development Life Cycle (SDLC) & Methodology. Experienced in fast-paced environments and various methodologies  Waterfall and Agile. Ability to identify Test Objectives and use them to design and develop manual and automated Test Cases as appropriate to validate Positive and Negative conditions. Able to work closely with Developers to refine tests and identify, document and assist in resolution of defects before software is released. Experience in designing Test Plans, defining Test Cases, developing and maintaining Test Scripts, Analyzing Bugs and interacting with development team members in fixing the defects. Proficient in Functional, Regression, Smoke, Black box, Boundary, System Integration (SIT), and User Acceptance (UAT), Proven skill in writing VB scripting, and developing automation scripts using UFT. Worked on a test automation framework based on Page Object Model, TestNG and Selenium WebDriver to reduce code and improve maintenance. Experienced in writing Javascript and developing automation script for Test Complete. Experience in testing Web-based and Client-Server applications in Windows, and Mac environments. Experience in Database testing (Backend Testing) and good understanding of Relational Database Management Systems (Oracle, MySQL, SQL Server). Ability to work with Business Analysts, Developers and other Team Members in complex testing projects and in the overall enhancement of software product quality. Self-motivated, energetic, effective interpersonal and teamwork skills with proven abilities to work with a diverse team of individuals with different needs and objectives. Page 1 of 4Computer & Technical Skills:Operating System/Languages Windows XP, Vista & Windows 7, 8, Mac OSDefect/Test Management HP ALM/QC, Jira, Zephyr, DevOps, Serena, TFS Browser & Network Protocol Internet Explorer, Firefox, Chrome Safari,TCP/IP, Telnet, HTTP, FTPTesting ToolsTest Complete, Selenium WebDriver,HP UnifiedFunctional Testing (UFT), SoapUIProgramming Language Java, VBScript, JavaScriptTesting Framework TestNG, JunitProject Framework Hybrid, Data driven, POM/MavenDatabases/Languages MySQL,MS Access 2000, TOAD,SQL server IDE Eclipse, MS Excel, MS Word, MSPowerPoint/notepad++Version Control GIT/ SVNCI tools JenkinsProfessional ExperienceBimbo Bakeries, NYSr. QA Analyst June 2019  July 2024Responsibilities: Analyzed Business and System Requirements and interacted with business analysts and developers. Reviewed business manuals and requirement documents (BRD) in order to summarize system-specific business rules and other operating conditions. Created Test plan, Test scenarios, Test scripts and Test cases, corresponding to the test requirements in order to maximize verification coverage of system variables. Performed Manual, Functional, Regression, Positive and Negative testing. Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD). Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements. Executed the test cases, reported defects and provided test cases execution status for the required cycle. Used Test Complete to automate regression tests for the web application and analyzed the functionality that needs to be automated based on the manual test cases and estimated time and efforts for the required functionality.Page 2 of 4 Scheduled the script execution, published results and reported defects as required in the Jira, executing test cases using Zephyr. Ran query using SQL Server to verify that the data are accurate in the database server. Communicated defects encountered during regression tests and followed-up with developers until all issues were resolved.Sr. Software QA Analyst, SiriusXM Satellite Radio, NY December 2016  May 2019 Responsibilities: Designed, documented, and executed comprehensive Manual & Automated test suites to validate new/changed functionalities within various applications from various Project Artifacts. Lead and developed testing approaches, Test Strategy, Test Plan, Test Cases, Test Scripts that meet system requirements and project milestones. Performed Manual Testing by using Quality Center (QC) and Serena Business Manager to define and write requirements, test cases, design steps and logging defects. Re-evaluated the testing artifacts to adjust for new information, changing risks, shifting priorities and schedules, and communicated test results, issues and risks to team members. Identified defects throughout Software Development Life Cycle (SDLC) by following both technical & business specs, and helped developers to reproduce & ensure defects are fixed. Performed Functional, Regression, Smoke and User Acceptance Testing (UAT) to support project scope and quality goals. Adding requirements to Requirement traceability in the requirement module of HP ALM. Developed automated test scripts using Selenium and Java in Eclipse. Worked on a test automation framework based on Page Object Model, TestNG and Selenium WebDriver to reduce code and better maintenance. Used GitHub as code repository and Jenkins for CI tools. Used SoupUI tool for web service testing to validate account creation, adding subscription and changing payments option etc. Validate XML response like HTTP status code and response node. Executed query using SQL server to perform backend testing. QA Analyst, UPS, Paramus, NJ April 2013 Nov 2016Responsibilities: Analyzed Business and System Requirements (BRD) and interacted with business analysts and developers. Designed and developed Test plans, Test scenarios, Test scripts and Test cases, corresponding to the test requirements in order to maximize verification coverage of system variables. Prepared and executed Test Plan, Test Strategy, Test Cases, Test Scripts and Procedures using requirements provided by the business and other technical staff. Performed Manual, Functional, Regression, Positive and Negative testing. Page 3 of 4 Experienced in high collaboration with software development teams to assist in the reproduction and resolution of defects by following Bug Life Cycle (BLC) using Quality Center. Added requirements to Requirement traceability in the requirement module of HP ALM. Performed Peer review of the bugs and mentored & trained the new team members. Reported the bugs and the test results in ALM. Wrote SQL queries to perform Backend Testing. Performed Data driven testing to validate the components displayed on the website using Selenium. Performed black box testing, database testing, and web-based testing on several test phases. Developed components for each transaction used in the test script or scenario by using Selenium. Worked on Hybrid Automation Frameworks using QTP/UFT and wrote automation scripts using VBscript.EDUCATION : Bachelor of Computer Informations System (CIS). Baruch College, the City University of New York (CUNY) Zicklin School of Business.Page 4 of 4

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