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Title Customer Service Nursing Home
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjectivesI am a friendly, loyal, and dedicated individual who has the ambition to succeed in any given environment. I am always up for a challenge whenever the situation arises. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.ExperienceArbor Lake Nursing Home, Farmerville, Louisiana Housekeeper January 2022  PresentOuachita Pet Clinic, Monroe, Louisiana Receptionist January 2019  March 2020 Opened the veterinary clinic before the arrival of the doctor(s); get the clinic ready for the days work and close the clinic as directed by the veterinarian. Welcomed clients with their pets to the clinic in a friendly and courteous manner. Ensured clients were seated comfortably as they waited to be attended to by the veterinary doctor. Answered incoming calls professionally and routed calls to other staff members in line with the hospitals protocols. Prepared patient forms and files ahead of their scheduled appointments for easy access when they arrive. Handled emergency cases appropriately by keeping clients and patients at ease before the arrival of the doctor. Reviewed patients records to ensure that immunization and tests recommended by the doctor are up to date. Promptly notify the doctor of the arrival of patients, and the state of patients condition to avoid keeping patients with serious conditions waiting for long as this could worsen their condition. Ensured that patients done all necessary paperwork accurately before they are discharged from the hospital.Lefebvre Veterinary Medical Center, Monroe, Louisiana Receptionist January 2015-January 2019Candidate's Name
240 Antley Rd. Downsville, Louisiana 71234EMAIL AVAILABLEPHONE NUMBER AVAILABLE2 Supplied customer service such as greet customers, answered questions, processed incoming patients, and handled payments. Answered phone calls, which may involve answering questions and screening and scheduling appointments. Handled incoming and outgoing mail and email. Updated and filed patient charts. Entered data into a computerized billing program. Processed credit card payments and prepare bank deposits. Retrieved prescriptions. Aided with pet supply purchases such as pet food, supplements, and grooming items. Maintained the cleanliness of the waiting room.Mistys Cleaning Service, West Monroe, Louisiana Owner August 2008-January 2015 Swept and mop floors around the house including the kitchen and the porch. Handled kitchen cleaning duties such as sanitizing countertops and arranging cupboards. Ensured that all kitchen appliances such as cooking ranges, dishwashers and microwaves were cleaned and Maintained perfectly. Washed and dried dishes and make sure that they are put away in designated cupboards. Washed and ironed clothes by specific instructions provided by homeowners. Changed linen and made beds daily along with tidying up bedrooms and living rooms. Ensured that carpets were vacuumed and shampooed as per the orders of homeowners. Emptied waste bins and ensured that all waste is properly put away. Dusted window blinds and tidied up draperies or curtains in an aesthetic manner. Washed down bathrooms and replenished supplies such as soap and toilet paper. Polished silver objects around the house and wax floors. Scrubbed stains and mildew from surfaces such as floors and countertops. Muscular Dystrophy Association, Monroe, Louisiana Telemarketer August 2007-August 2008,Candidate's Name
240 Antley Rd. Downsville, Louisiana 71234EMAIL AVAILABLEPHONE NUMBER AVAILABLE3 Contacted businesses and private individuals by telephone to promote products, services, and/or charitable causes. Solicited orders for goods and services over the telephone. Explained the product or service to potential customers. Delivered scripted sales pitch to the customer. Adjusted scripted sales pitch to meet needs of specific individuals. Supplied pricing details Handled customer questions Obtained customer information including names and addresses. Recorded customer details including reaction to the product or service offered. Received orders over the telephone Input order details into the computer system Recorded customer details and details of transaction Confirmed orders placed with field sales representatives Obtained contact details of potential customers from sources including telephone directories and bought lists.EducationUnitech, West Monroe, Louisiana2013-2014Medical Office AssistantNortheast Louisiana Technical College, West Monroe, Louisiana 2008-2010Office Administration AssistanceMedical CodingDownsville High School, Downsville, Louisiana1998-2002General StudiesCandidate's Name
240 Antley Rd. Downsville, Louisiana 71234EMAIL AVAILABLEPHONE NUMBER AVAILABLE4ReferencesReferences upon request

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