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Candidate Information
Title Warehouse Associate Customer Service
Target Location US-NC-Winston-Salem
Phone Available with paid plan
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shirleyma444@gmail.William com Winston-Moore Salem, NC PHONE NUMBER AVAILABLEWORK HISTORYWarehouse Associate at Temporary ContractsStreet Address /2022 - Current (2 years)* Managed incoming and outgoing shipments, inventory counts and scraps.* Ensured orders were processed and packaged accurately and on time attaching necessary shipping documents.* Logged incoming shipment paperwork into SAP and assigned locations.* Communicated with customers and vendors about order status and shipment tracking.Virtual Assistant at Creative Source03/2017 - 06/2022 (5 years)* Responded to after hour calls taking messages, scheduling appointments on master calendar and forwarding calls to correct entity.* Reported emergency situations directly to appropriate staff.* Assisted in resolving customer issues, complaints and escalations..ATM Technician at Diebold Electronic Security05/2015 - 02/2017 (2 years)* Installed security components on atm s.* Programmed and tested software before delivery.Youth Counselor at Youth Profile01/2010 - 05/2013 (3 years)* Provided therapeutic support to youths with behavior issues between 8- 18 years of age in a controlled setting.* Assisted clients in skill development, group settings, and fostering self- reliance across various life aspects like living, learning, and socializing.* Followed client s treatment plans outlined by case management. Customer Service Representative at West11/1999 - 06/2009 (10 years)* Responded to customer inquiries with product selection and inquiries providing a high level of customer service.* Documented customer interactions and updated CRM software with relevant information.* Assisted in resolving customer issues, complaints and escalations. EDUCATIONRocky Mount HighGraduated 1999High School DiplomaJasper University 20XXLivingstone CollegeGraduated 2000MS Data Science Data ScienceSKILLSMedical Office Assistant, yearLANGUAGESEnglish, BilingualSOCIAL NETWORKSFacebook, https://facebookTwitter, https://N/ALinkedin, https://Janitor/CustodianABOUT MEI served in the militaryI have a drivers licenseI have management experience : 2 yearsI have a security clearance

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