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Candidate's Name
Street Address  S 88th St.Tacoma WA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECareer Objective:Secure a position with a reputable company that will enable me to utilize my skills, experiences and to expand my learnings.Skills:Hi Communications: Good written and presentation skills use proper grammar and have strong communication skills.Interpersonal skills: Able to get along with co-workers and accepts supervision.Flexible: Willing to try new things and am interested in improving efficiency on assigned task.Attention to detail: Concerned with quality.Customer Service: Maintain punctuality in professional life. Execute task under pressure. Ability to interact with people. Ability to multi-task. Ability to solve problems in a calm manner.Accounts Receivable: Account balancing skills. Able to check, count and sort numbers Submit Invoices in customer portals, email or mail.Processing and data entry skills. Problem analysis, use of judgment and ability to solve problems efficiently. Typing 55 wpm.Computer Skills:Software / Applications: Microsoft Office XP, Microsoft Office 2000 etc, Excel, Outlook Express, Great Plains, E1, Service Titan, Point Click Care & ERP-1 and Kanso/Doors.Education:Board of Education  American Samoa 1980Work Experience:Robert Half Staffing:Muckleshoot Housing Authority  Front Desk Maintenance5/6/24  Present-Enter completed work orders and invoices into Door/Kanso & FileNiche-Greet and assist residents at front office-Answer incoming calls-Assist Account Manager with clerical duties requiredAvalon Health care:Cash Management Specialist.5/6/22  8/7/2023.-Cash / ACH / Check Posting-Daily bank deposit online-Reconcile aging-Contacting Insurance companies for EOB / Remittances-Answer questions regarding paymentsRobert Half Staffing:Avalon Health Care6/2021  5/6/22-Worked various temporary Accounting & Customer Service positionsStubHub:Trust Operation Specialist5/2019  6/2020-Investigating buyer and seller claims and responding to them accordingly-Analyzing patterns and trends to identify fraud- Finding solutions for payment related issues for buyers and sellers-Responding to chargebacks and also providing customer support-Providing administrative tasks and duties as requiredSunrise Systems StaffingStubHub:Trust Operation Specialist  Temporary position12/2018  5/2019-Worked as a Contract employee with StubHub before going permanentNationwide Security & Building Services:Billing /Accounts Receivable Specialist11/2011  4/2018-Processed and submitting invoices for all products including Service & Parts.-Obtains and mails invoice copies for customers, as requested.-Processed payment for performance/work orders.-Researched and processed customer claims of invoice payment, chargebacks and returns.-Answers accounts receivable phone inquiries and follows up.-Calls and/or mails correspondence to customers as necessary in order to update customer accounts-Monitor incoming payments, prepared various accounting statements and financial reports.-Return customer calls within 24 hours to resolve any, and/or problems for resolution to senior management.Front Row Sports:Payment Processor /Customer Service3/2006  5/2011-Processed credit card or e-check payments thru PayPal, Daily deposits, Resolved all PayPal, E-bay, Channel Advisor disputes-Processed all walk-in payments thru the corporate office.-Answered questions regarding all payments made to E-bay and work closely with Customer Service regarding any questions buyers have regarding payments.-Responsible for any and all calls from customers regarding issues and problems with purchases, payments and refunds etc.-Trained new Customer Service and Shipping hires.References available upon request.