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Chicago, Illinois Open to relocationPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESUMMARYCertified Salesforce Developer with over three years of experience in Salesforce CRM. Skilled in designing and implementing solutions to drive sales and streamline operations. Proficient in Apex, Lightning Web Components (LWC), Visualforce, and integrating Salesforce with various systems to enhance business processes and deliver measurable results.SKILLSDomain: Salesforce CRMLanguages: Apex, Lightning, LWC, Visualforce, and CPQ,Integration: REST and SOAP, SOSL, SOQL, Java, SQL, JavaScript, AngularJS, PHP, HTML, and CSS.Tools: Force.com IDE, Copado, Jira, Service Now, and Apex Data loader.Cloud Areas: Sales Cloud, Service Cloud, Health Cloud and Marketing CloudCERTIFICATIONSCertified Salesforce Administrator with expertise in Platform management.Certified Salesforce Platform Developer -I with expertise in Apex coding and triggers.Certified Salesforce Platform Developer -II with Advanced expertise in LWC.EXPERIENCEClient: Maryland Health Benefit Exchange (Baltimore, Maryland) Jan 2023-PresentRole: Salesforce DeveloperInvolved in Salesforce.com Application Setup activities and customized the apps to match the organization's functional needs.Created HTML and text-based email templates, list views, reports, dashboards, page layouts and custom objects.Implemented Health Cloud's patient-centric features, contributing to improved patient satisfaction and engagement.Developed RESTful APIs for integration with external systems, ensuring seamless data exchange and interoperability.Created multiple Lightning Components to enhance user interface and developed custom business logic using Apex classes and triggers.Client: Maryland Health Benefit Exchange (Baltimore, Maryland) Jul 2022-Dec 2022Role: Salesforce Developer InternAssisted in developing Marketing Cloud strategies, increasing lead generation by 25%.Integrated Marketing Cloud with other systems, reducing manual data entry errors by 30%.Customized Salesforce CRM for organizational requirements, including OWD settings, Sharing Rules, and Roles.Developed CRM workflows and participated in unit and system testing to ensure functionality.Client: RedBus (Hyderabad, India) Sep 2019 Jul 2021Role: Salesforce Admin/DeveloperConfigured Salesforce Sales Cloud and Service Cloud to meet business requirements for an online bus ticketing platform.Automated business processes using Workflow Rules, Process Builder, and Flow, enhancing productivity.Supported administration tasks, including user management and data maintenance.Created custom objects and validation rules, performed data imports/exports, and produced reports and dashboards.EDUCATIONMaster of Science in Information Technology, Valparaiso University Aug 2021-Dec 2022 Bachelor of Technology in Computer Science, Vardhaman College of Engineering Aug 2016-Sept 2020 |