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Critical System Manager Project Manager ...
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Title Critical System Manager / Project Manager
Target Location US-FL-Lake Buena Vista
Email Available with paid plan
Phone Available with paid plan
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Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEProfessional SummaryRF Engineer / IT with vast Project Management experience. Proactive and dedicated individual seeking to advance their career and implementing my knowledge of team leadership. Skill development and organization while adding a strong record of success and customer satisfaction with the ability to make long-term plans for management growth. Enthusiastic about new vision, innovative technology and to deliver a structured framework evaluating complex situations into strategic imperatives. Military Service: United States Navy, CV-60 USS Saratoga, Jacksonville, FL - 1992  1994 PROFESSIONAL EXPERIENCESystem Manager / Technical Account Manager / Critical Infrastructure / (NYC Office of Technology & Innovation) Motorola Solutions / Greater New York March 2022  Present Managed 54 sites for NYC public sector critical systems with a budget of $3.9 million in 2022 with an increased margin of$4.6 in 2023 due to services and project work. Coordinate system ASTRO upgrades. Coordinate field technician for various troubleshooting efforts. Remotely diagnose system failure and facilitate call management as applicable. Maintained P25 Conventional, Trunking and Simulcast systems. Upgraded from Quantar to GTR 8000 base radios. 100+ case review WEEKLY to be discussed with customer. Vendor coordinations for AFA, ABCO, Generator and HVAC. Invoices / SOWs and PO creations for vendors.Field Service Technician / (Office of Technology & Innovation / OTI / FDNY / NYPD / NYCHA sites) / Drubridge LLC/Matlen Motorola Solutions / Greater New YorkSeptember 2019  March 2022 Perform preventative maintenance test and routines to ensure proper system operation such as; Harris Constellation Microwaves, Quantar, GTR'8000 receiversand the Astro digital XLT -5000 Consolettes. Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Program, configure, optimize, test and document complex communications systems Proven record working closely with Motorolas customers, subcontractors, Project Management, and customer service teams. Worked on numerous projects and other territories to maintain customer satisfaction. Program, configure, optimize, test and document complex communications systems. Maintained the efforts of MSI PMs throughout the NYC market. Train new contract employees, but not limited to the (PM) preventive maintenance procedures as well as other technical areas here at Motorola.E911 / FIT Test Engineer  CED SYSTEMS / GTA/Nexius - Nationwide January 2019  July 2019 Perform mini macro SNGL USER DL & UL - TCP & UDP combinations. Baseline Testing (VoLTE MO/MT, TCP DL, TCP UL, IMCR, Network Attach/Detach) + Cell Near and Cell Edge RTT and Voice Calls. Link Budget with VoLTE and Data call simultaneously Drive Test Mobile E911 LTE Phase 1 and II System Call Testing & Verification for Public Safety System. Performed E911 Test calls on different sectors / PNs (alpha, beta & gamma) on corresponding Azimuth. Analyze drive data on XCAL/TEMS investigation for network analysis, site verification. Trained new E911 Test Engineers on Equipment and Tools to bring up to speed. Provided fault-free operational procedures, carry out troubleshooting as needed. Project Manager, KMB Design /TMS Engineering Services/ New Jersey February 2017  December 2018 Ensuring the project is run to the clients expectation. Strong focus on relationships with other teams. Prepared drawings to depict the location, walkways, poles and foliage with pictures of the surrounding area. The focus is to minimize any potential attenuation barriers that may affect the propagation of RF signals. Responsible for the process of planning, and design to provide a wireless solution that will deliver the required wireless coverage, data rates, network capacity, roaming capability and Quality of Service (QoS) for a cellular network. Ensure sites are at customers expectations per ATP tool. Data Center Delivery Project managerDeutsche Bank - New York New York / Regional US / United Kingdom July 2014  January 2017 Responsible for the banks capacity for storage, (CAPMAN). These projects are complex, due to the extra involvements, such as making sure that the DBA tasks are to the client specification needed to fulfill the request from the client Delivered pricing plans. Maintained and worked diligently on meeting all deadlines for my BOW. Proficient in using and facilitating these technical tools: TPS/SRM/Change Management/GCMs/SNOW and BPM to track progress, and to move along all projects as well as to keep track of what's going on during the projects.. Responsible for supporting efforts for the Data center globally. Excellent problem solving, communication and organizational skills. Identifies potential issues and drives resolution to avoid customer impact. Independently manages and executes complex projects with cross-functional teams. Manages relationships with resource vendors and external consultants. Project Manager / Remote RF CDMA/LTE, Performance Engineer / DAS Sprint PCS / Further Enterprise Solutions  FES / Alcatel Lucent / Cherry Hill, NJ, Jackson MS, New York December 2012  September 2013 Monitored and optimized the overall 3G/4G network, as well as all KPIs. Cluster optimization for client agreed cluster 3G/1900 KPIs using service measurement data. Detail root cause analyses for degraded performance KPIs of each site. IFHO optimization in multi carrier scenarios to improve the drop call. Capacity optimization for traffic balancing using parameter, RF optimization (tilt azimuth) for 3G/EVDO/1900. RF coverage optimization using tilt/azimuth and parameter change to sites as needed to help with overshooting, pilot pollution and coverage holes. Alcatel-Lucent tools used to make such decisions in the performance of the sites, such as (SPO), (NVC) and Transcend for translation changes to the network. Provided direction to increase sales, profitability and spend efficiency across all account Teams Walk test Kansas City Speedway to insure proper handoff and correct leakage issues for Alcatel Lucent as well as Chicago White Sox Stadium and the MGM Grand Detroit casino Project Manager / RF LTE Optimization Engineer / Managed 10 Drive teams Further Enterprise Solutions  FES / CSpire / July 2012 - November 2012 Managed and planned scheduling of a 10 man drive team including driver from Pre/Post drive analysis to the completion of the RF testing. Maintain a high level of communication with my team to keep performance issues to a minimum. Processed drive data using eDAT to analyze, and investigate DROPS, PING PONGING, and coverage holes. Used layer3 messaging to help identify the root cause of the network flow. RF LTE Field Optimization Engineer / Verizon Wireless, Oxford International Kansas City, KS November 2010  November 2011 Implementing the 4G network along with Verizon wireless system performance engineers. Performed IRAT testing to insure a successful hand down. Analyzed drive test data to identify Lost Calls, Ineffective Attempts, Failed connection attempts, Dropped Connections, RRC setup failures, RRC Drops, Context Setup Failures, and Context Drops in assigned areas. Troubleshoot problem areas and provide recommendations for system performance enhancements, such as down and up tilts. Investigated drops, blocks, and access failures using Windcatcher for LTE. Processed data using Actix for the CDMA/1x EVDO network. Project Manager / RF LTE Field Optimization Engineer Verizon Wireless / Oxford International - St. Louis, MO September 2010  November 2010 Used MapInfo 8.0 to create coverage plots. Performed accessibility and retainability drive test using XCAL, and DataPro collection tool. Used FileZilla to upload/download large amounts of data for throughput analysis. Worked with Ericsson technical proper attach and detach to the remote server so that the LTE UE will be disconnected and reconnections for accurate mobility with XCAL by adding (at commands) in the LGE Connection Manager to insured in the time slot provided. Contributed in system optimization after Antenna changes were made for down tilts, nbr scrubbing, and HO for continued contiguity of the CDMA/LTE system Tested several UEs simultaneously to determine upload, download speed throughput for Verizon wireless LTE 4G network backhaul.Drive test Integration EngineerVerizon Wireless Oxford International - Wichita, KS May 2010  September 2010 Checked to ensure that Cell sites were functional after the Alcatel/Lucent integration. Performed CW grid drives of assigned zones of responsibility in effort to determine the optimal translations/data fill settings and antenna orientation of assigned cell sites. Troubleshoot voice and data performance issues on the Verizon 3G CDMA Wireless EVDO network. E911 testing.Sprint PCS - CDMA Field Engineer ADC Technology Oklahoma OK December - 2007  April 2008 Used Rhodes Swartz (Romes) for data collection to identify areas with interference and poor coverage. Performed Sector and PN testing throughout the Midwest. Performed several field tests to increase contiguity of coverage for Sprint in the rural areas. Viewed data using WindCatcher. CW testing with CDMA technology and 1X-EVDO. E911 testing. ALU BTS Installation and Testing Commissioning Cell sites auditsGSM Drive Test EngineerATT MobileComm Professionals, Inc. Atlanta, GA June 2007  July 2007 GSM drive testing using TEMS Investigation for the data collection tool. Performed a series of tests at the direction of the Engineers, for maximum throughput, and recommended changes from what I have seen in the field to assist in accurate parameter changes. Sprint PCS / Global Technology Associates - Reston, VA RF CDMA Engineer April 2007- June 2007 Optimized CDMA network with a team of Engineers by finding and fixing areas with high incidence of interference, handoff failures and coverage issues. Responsible for Overlay design of Sprint Network using Planet EV. Model tuning using Planet CRC Predict base model. Discuss pertinent RF issues with Sprint RF Manager. Select proper antennas for special case RF Design criteria. Provided solutions to fix areas with high Pilot Pollution. Search Ring design criteria.TECHNICAL SKILL SETSDesign/Post-Processing and Drive Test Software:XCAL, DataPro DPDM 6.2 Build 12 / 6.2 Build 1_5, / 6.3 Build 5, JDSU, TEMS Investigation, Cellplanner, Planet ev, TEMS Optimization, HP Agilent Scanner W1314A-OEM Mod 6, Actix Analyzer, MapInfo 8.0, Rhodes Swartz/Romes data collection tool, eDAT (x64) 8.1.032, Windcatcher Xceed, SPO, NCV and Transcend. Bachelors of Science with a major in Computer and Information Technology from Trinity University Oct 6th 2000 Software/Hardware:- Windows NT Workstation- Installed and configured modems- Installed printers  Installed hardware on an HP Net server- Windows NT Server- Installed CD Rom Drive- Windows 2000- LH3, and 4- Microsoft Outlook 97/ 98/2000/2003- Microsoft Word 97 /2000 Exchange ClientCertifications and Trainings:- Citrix/PAL95- Microsoft Windows 2000 Professional- Windows XP- Microsoft Windows NT Server- Networking Essentials- Microsoft Excel 97 /2000- Microsoft Windows NT Workstation- Lotus Notes 4.5/4.6/6.2- Microsoft Exchange Server 5.5- Windows 98- A +- AS400- VERITAS Net Backup- OSHA Certified

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