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Click here or scroll down to respond to this candidateName: PranathiEmail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEProfessional Summary:4+ years of strong experience in design, development and deployment of application using Force.com, Apex, Visual force and Cloud Computing based customization, development, communities and lightning like classic to lightning migration and lightning component development.Certified Salesforce Developer, Administrator and Platform App Builder.Experience in Sales cloud, Service cloud, Community cloud/Experience cloud, Chatter and App Exchange applications.Extensive background collaborating within diverse team sizes and dynamic work environments, with a proven track record across various business domains such as Health, Education, and Finance.Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment and maintenance of standalone, Multi-tier, web-based and portals based object oriented enterprise applications.Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Org-Wide default, Sharing Rules, Email Services, Approvals, Workflows, Validation rules, tasks and actions.Understanding of CRM business processes like Campaign Management, Lead Management and Case Management.Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.Designed and implemented Salesforce HEDA solutions tailored to the unique needs of higher education institutions.Experienced customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards and in creating the Custom Objects with various field types.Proficient in understanding of Salesforce.com CRM and its Development life cycle, migration of Sales, Communities and Force.com platform.Proficiency in using the various Salesforce automations like Workflow, Process builder and Lightning flows.Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.Experience in SFDC development using Apex classes and Triggers, Visual Force and Batch classes. Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries and Governor Limits.Developed Batch Apex classes to handle large data set processing and schedule classes to execute on a timely basis.Implemented Data integration using SOAP, REST API, Bulk API and outbound messaging to establish communication between SFDC and other homegrown systems.Hands on experience in Administration setup like manage Users, Security Controls and Data Management.Have done several deployments using Change sets and CICD with various tools like Copado, Gearset, github, VS code.Having good experience in developing Lightning components, Lightning events, Lightning applications and flexi pages.Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange Packages& Custom Applications, Salesforce.com Service Cloud expertise.Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, and SOAP.Understood the various standard Lightning components functionalities and developed them to add to Lightning pages and Record Pages.Experienced in scripting languages like HTML, XML, CSS, JSP, WSDL, SOAP, AJAX, APEX Web Services API development skills and Java Script, Web Services-Axis.Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.Knowledge in developing models for Single Sign On(SSO).Ability to play a keyrole in team and meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.Educational Background: -Bachelors degree in Electronics and Communication Engineering from Jawaharlal Nehru Technological University Hyderabad, Telangana, India in the year 2012 to 2016.Certifications:-Salesforce Certified AdministratorSalesforce Certified Platform Developer ISalesforce Certified Platform App BuilderTechnical Skills:CRM TOOLS:Salesforce.comSalesforce TechnologiesApex Language, Test Classes, Apex Classes, Apex Triggers, Apex Web Services, Apex Data Loader, Dashboards, Reports, Custom Objects, Force.com, Eclipse IDE Plug-in, AJAX, Visual Force (Pages/Components & Controllers), Lightning (components and controllers), Workflow rule, Approvals, SOQL, SOSL, Custom Objects, Force.com IDE, Standard objects, Data loader, Data integration, Data migration, Sales cloud, CRM, Web services, Validation Rules, Sandbox development and TestingSalesforce ToolsEclipse, Copado, Gearset, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Salesforce for Outlook, Force.com Excel Connector, Force.com Connect for Outlook Force.com Platform (Sandbox, and Production), Data.com, Explorer, Apex Data loader, Command Line, Offline Edition, App ExchangeDatabasesOracle 10g, SQL Server 2000/2005/ 2008, MS AccessLanguagesApex, C, C++, JavaOperating SystemsWindows 9X, XP, 2000, Vista.Professional Experience:Client: Illinois Department of Information and Technology Nov 2021 PresentRole: Salesforce Developer/AdminResponsibilities:Lead the evaluation of business and technical requirements; review and guide project vision and direction, implementation approach and key artifacts; direct early solution evaluation around gaps/risks, including the proactive management of issues and effective engagement with Executives, the Account Team, Engineering and Product Management.Introduced the scalable and high performing development practices and frameworks by preparing the document for the team to follow the salesforce best practices. Made sure the team was following them by performing the code reviews.Leadership and ownership of technical design, development and implementation of assigned Salesforce.com projects.Worked for various Departments for State of Illinois like Health, Education and Commerce.Worked closely with the team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce (SFDC).Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.Built Lightning Web Components to be used in Communities, created Apex controllers and Triggers based on the business requirements.Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages.Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.Involved in various architectural discussions to design and make decisions on architecture. Have done the technical solutioning for the user stories considering the best practices and Salesforce Governor limits.Designed, Developed and Deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs of the application.Developed custom Apex classes, triggers, Visualforce pages, and Lightning components to extend HEDA functionalities.Configured Service Cloud to handle Case management, Email-to-case routing, sharing settings in Queue based model.Developed various Custom Objects, Tabs, and Entity-Relationship data model, validation rules on the objects, tabs, Components and Custom links.Developed a Base Application, which is used for development of multiple Applications for different Agencies.Expertise in Data Modelling, Data mapping and Data migrations.Doubled the team productivity by introducing efficient collaborative practices.Experience in assisting in troubleshooting deployment issues required to support the Dev, QA, UAT deployments and Production & experience in participating in QA & UAT Testing.Developed business logic as per business requirements using force.com IDE, Apex Classes, Triggers, Test methods and writing SOQL and SOSL queries.Introduced the scalable and high performing development practices and frameworks by preparing the document for the team to follow the salesforce best practices. Made sure the team follow them by reviewing at regular intervals.Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers,Force.com, Migration Tool.Worked on Salesforce security and sharing model like creating and maintaining User Roles, Profiles, Organization wide sharing defaults and Field level security.Developed business logic as per business requirements using force.com IDE, Apex Classes, Triggers, Test methods and writing SOQL and SOSL queries.Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulasWorked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, and Cases.Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.Used Salesforce Developer Console to execute Apex Codes and SOQL Queries to verify Salesforce data.Maintained the Sandboxes and deployed the code, components using Copado from one Sandbox to another SandboxWorked on Salesforce Workbench to perform SOQL and other DML operations like Data Loader and Query Editor in the Developer console.Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.Perform SFDC admin function to support CRM operational process through automation process.Used the sandbox for testing and migrated the code using Change sets and Force.com IDE to the deployment instance after testing.Worked on integrating Salesforce with Mulesoft using Rest API and developed the auto retry mechanism in case of communication failures.Environment: Lightning (components and controllers), Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Data Migration, SOQL, SOSL.Client: Wipro April 2017 to April 2019Role: Salesforce Developer/AdminResponsibilities:Meeting with the Business for the requirements gathering and documenting the same on the JIRA. Solutioning the requirements by writing the Design notes for the requirements.Led the successful implementation of Salesforce Marketing Cloud, optimizing customer segmentation and email automation processes.Experience with integrations between salesforce and salesforce marketing cloud using the connectors.Custom application development in the Salesforce Platform, utilizing Visualforce, APEX and Lightning Components/Framework, authoring APEX classes, Triggers, Batch APEX.Configured Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups and Queues.Implemented Field Level and Object level security for sensitive data holder fields.Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.Experienced in sales cloud by adding object, Fields, Tabs, Reports, and Dashboards and migrate data into Salesforce.Implemented approval process for deal registration process which involve several approvals from sales managers.Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pagesDeveloped Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.Used Gearset to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.Worked extensively with Lightning process builder flows, Connect API, Chatter and quick Action.Used Data migration tools and de-duplication.Worked with SOQL & SOSL queries and bulkify DML to address Governor Limitations to manipulate the data on Salesforce.com platform.Developed Visualforce pages to prepopulate certain fields and embedded it in the application.Worked on creating the Custom Reports and Dashboards according to the business.Worked on creating the Managed and Unmanaged Packages.Worked on creating Batch Apex and Scheduled Jobs.Interacted with business operations, understand business model, involved in gathering requirements, communicated business processes, translated needs into salesforce terms, developed data model, defined objects and relations.Good knowledge in working with Lightning Components for faster development and better performance.Knowledge on Lightning App Builder.Importing and exporting of large volumes of data using the Data LoaderInvolved with Salesforce.com Premier Support and handled the support cases with the help of Salesforce.com support.Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in, Windows XP. |
