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ContactPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEcarlette-mora-scarlette_mora_de_hernandezwww.facebook.com/SashaandCoco?mibextid=LQQJ4dTikTokscarlettemorales@MoraScarletteSkillsIT SecurityData SecurityMedical BillingCustomer ServiceOSHAHealthcareHealth and SafetyCaregivingFirst AidHealthLanguagesScarlette Yolanda Mora DeHernandezCustomer Services Representative - ManagerCitizenship: Venezuela & United States of AmericaI would describe myself as a highly motivated individual who is always looking for ways to improve and grow. I am a team player who enjoys collaborating with others to achieve common goals. Moreover, I am a fast learner and am always enthusiastic about accepting new challenges. Professional ExperienceSpanishNative - 05Female 17th April, 1973United States of America, Florida, Hialeah Gardens OwnerGood Deal Carrier Services IncSep 2022 - Present Part-TimeAssistance in the preparation of legal documents. Were not lawyers, we dont provide legal advice.Customer Services RepresentativeATI Insurance Group, Inc.Aug 2015 - Nov 2017 Identifies prospective clients through leads and referrals. Schedules client meetings. Performs follow-up calls as needed. Advise on insurance coverage. Conducts periodic policy reviews. Prepares insurance proposals. Completes requirements and submits to underwriters. Page 1 of 5EnglishProficient - 03Educational HistoryFinance management. Administrative tasksYanelys Trucking IncApr 2014 - Present Part-TimeRecruiting and managing employees.Finance management.Administrative tasks.Customer Services Representative - ManagerM & E International Brokerage RemoteOct 2005 - Present Part-TimeI can work independently, be well-organized, be a team player, and be eager to provide support to meet the company's objectives.Accelerated learner.I have a thorough and meticulous approach to all paperwork and data entry. Having knowledge and experience in Microsoft Office, QuickBooks, and AccuAuto Rate. Familiarize with Standard Premium Finance, Security Premium Finance, and ABCO Premium Finance. Able to connect, assist, and maintain a relationship with customers. Greater understanding of insurance types, policies, procedures, coverage, price, etc. Problem-solving skills needed to assist customers with claims.Becoming a Domiciliary Care Support WorkerAlison Education CompanyApr 2024 - Present40 Hour 2-20 Conversion CourseFlorida Insurance License OnlineSchoolMar 2023 - PresentPage 2 of 5CertificationsSome CollageMiami Dade CollageDec 2018 - May2020High SchoolEducation Unit Carlos R. AponteVenezuelaJul 1981 - Jul 1991Notary PublicState Of Florida ExecutiveDepartmentJun 2024Basic Life Support - BLSNational CPR FoundationMay 2024Caregiving For The ElderlyAprende InstituteMar 2024Find the Right IT JobDec 2023Diploma en Estudios de Salud MentalJan 2024Page 3 of 5Cuidados Teraputicos a Pacientes con DemenciaFeb 2024Diploma en Acompaamiento TeraputicoFeb 2024CPR, AED and First AidFeb 2024Diploma in Health and Social CareFeb 2024HIPAA Compliance: A Complete GuideMar 2024Disciplinary and Incentive Program - OSHAMar 2024Defensive Driving - Essential Principles & Practices Mar 2024Diploma in Veterinary MedicineMay 2024Becoming a Domiciliary Care Support WorkerMay 2024Legal Administrative Assistant TrainingPage May 4 of 2024 5Basics of Medical Billing & CodingJun 2024ReferencesMaria TorresM & E International Brokerage GroupIncPHONE NUMBER AVAILABLEEMAIL AVAILABLEEduardo MoraYanelys Trucking IncPHONE NUMBER AVAILABLEEMAIL AVAILABLEKarel Morales FernandezKM LWP Trucking Of Lakeland IncPHONE NUMBER AVAILABLEEMAIL AVAILABLEPage 5 of 5