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Click here or scroll down to respond to this candidateCandidate's Name
Production TechnicianRichmond, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional SummaryAn accomplished and detail-oriented operations specialist with substantial experience in technical maintenance, quality assurance, and workflow optimization. Capable of troubleshooting and repairing complicated systems, managing manufacturing processes, and improving operational efficiency. Proven track record of leading cross-functional teams, implementing strategic improvements, and ensuring safety and quality standards are followed. I am seeking a position as a Technical Support Specialist where I can use my technical talents and operational expertise to support business growth while maintaining high quality and performance.Professional ExperienceCommercial and Residential CleanerDavincis Residential Cleaning Services, Richmond, VAAugust 2023 PresentLed efficient cleaning protocols, boosting client satisfaction by 20%.Elevated sanitation standards across residential and commercial spaces.Streamlined inventory management, reducing costs by 15%.Customized cleaning plans with clients, improving service delivery.ATM TechnicianDiebold Nixdorf, Richmond, VAJanuary 2023 July 2023Executed proactive maintenance and repairs, achieving a 98% uptime rate.Resolved hardware and software issues, enhancing service reliability.Documented maintenance activities, optimizing operational efficiency.Satellite Installation TechnicianMasTec Advanced Technologies Corp, Richmond, VAAugust 2022 January 2023Installed and configured satellite TV systems with a 95% first time-right installation rate.Reduced trouble calls rates to under 4% through comprehensive customer education.Ensured compliance with safety standards, maintaining a secure work environment.General Laborer/Environmental ConstructionSaiia Construction Company LLC via Dominion Energy, Richmond, VAOctober 2021 April 2022Operated machinery and managed hazardous materials safely.Contributed to early project completion by 10% through efficient labor and resource management.Constructed and maintained silt fences, preventing contamination and protecting wildlife.Lab AccessionerGENETWORx/Recovery Centers of America, Richmond, VAApril 2020 October 2021Processed and validated laboratory specimens, maintaining compliance with HIPAA regulations.Enhanced laboratory efficiency through meticulous specimen validation and labeling.Delivery Driver/Warehouse AssociateWATCO Companies, Richmond, VADecember 2019 April 2020Delivered over 150 packages daily with a 99% on-time delivery rate.Improved inventory accuracy by 20% through efficient warehouse operations management.General Manager/Bartender/Key HolderNutty Buttery LLC, Richmond, VAJanuary 2019 February 2020Increased team productivity by 30% through effective recruitment, training, and supervision.Managed budgets, stock levels, and compliance, enhancing operational efficiency.Fostered strong customer relationships, resulting in a 25% increase in repeat business.EducationDual Enrollment in BusinessJ Sargeant Reynolds Community College, Richmond, VASeptember 2010 June 2011Advanced Studies Diploma in Music & ArtsGeorge Wythe High School, Richmond, VASeptember 2008 June 2011CertificationsMicrosoft Certified Professional (June 2011)Driver's License (Current)OSHA Construction Safety and Health (July 2021 Present)Journey Mans Certificate (General construction, flagging, scaffolding, bobcat operations, all-terrain forklift operations)OSHA 10 Hour Construction (Completed) |
