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Click here or scroll down to respond to this candidateCMCandidate's Name
Professional SummaryDedicated and results-oriented professional with experience in hazardous materials transportation compliance, gained through tenure at DGM Services. Proficient in DOT, IATA, and IMDG regulations, with a proven track record of ensuring safe handling, packaging, and documentation of dangerous goods. Skilled in conducting audits, providing training, and implementing effective compliance strategies to mitigate risks and ensure regulatory adherence. Adept at fostering collaborative relationships with clients, regulatory agencies, and industry stakeholders, driving operational excellence and achieving organizational goals. Seeking to leverage expertise and leadership skills to contribute to a dynamic team committed to safety and regulatory compliance. Additionally, a hard-driving business leader with skills in strategic planning, team development, and customer service, offering over 5 years of experience. Articulate, forward-thinking, and resourceful in meeting unique business needs. Capable of recruiting and training employees at all levels to meet customer demands and business objectives. Highly effective in marketing, customer service, and facility oversight. Also, a dependable individual who consistently completes tasks quickly with exceptional attention to detail and initiative. Possesses excellent oral and written communication skills, active listening abilities, and analytical problem-solving skills, enhancing customer experiences and building loyalty through service-oriented behaviors and customized solutions.Work HistoryUPS - Warehouse AssociatePhiladelphia, PA09/2022 - 2023Worked safely around moving machinery.Prepared orders for shipment by systematically picking, packing, and labeling merchandise.Inspected incoming and outgoing shipments to verify accuracy and prevent errors.Cleaned and maintained the warehouse in compliance with OSHA safety standards.Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.Unloaded pallets and deliveries and organized products in the warehouse.Compare shipping orders and invoices against contents received to verify accuracy.Coordinated warehouse organization scheme and product placements.Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.SkillsSKILLS/CERTIFICATESComputers & Administration:Proficient inMicrosoft Office Suite (Word, Excel, Outlook, PowerPoint, Access), experience in data collection and financial models.Quantity CalculationsShipping and ReceivingOrder Picking and ProcessingChange and Growth ManagementAnnual PlanningOperational AnalysisPerformance MotivationService PromotionsBusiness ManagementOutstanding Customer ServiceLLH Essentials LLC - Owner/OperatorNorristown, PA05/2021 - CurrentManaged day-to-day business operations.Consulted with customers to assess needs and propose optimal solutions.Trained and motivated employees to perform daily business functions.Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.Created and monitored promotional approaches to increase sales and profit levels.Optimized team hiring, training, and performance.Maintained up-to-date administrative records to monitor operational conditions.Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions.Applied performance data to evaluate and improve operations target current business conditions and forecast needs.DGM Services (Dangerous Good Management)Shipping and Receiving ClerkPhiladelphia, PA04/ 2020-2023Demonstrated expertise in material handling and inventory replenishment, ensuring timely and accurate distribution of products to meet customer demands.Proficient in spill containment procedures, ensuring compliance with safety regulations, and minimizing environmental impact.Knowledge of DOT, IMDG, IATA, and OSHA Right to Know regulations, ensuring proper handling and documentation of hazardous materials.Thoroughly inspect incoming and outgoing shipments to ensure compliance with regulations and company policies regarding the handling of dangerous goods.Prepare and review shipping documents, such as bills of lading, manifests, and hazardous materials shipping papers, ensuring accuracy and completeness by regulatory requirements.Properly label and package dangerous goods shipments according to regulatory guidelines, including affixing hazard labels and placards as necessary.Coordinate with carriers, freight forwarders, and other stakeholders to schedule pickups and deliveries of dangerous goods shipments, ensuring timely and efficient transportation.Maintain accurate records of all incoming and outgoing shipments of dangerous goods, including tracking numbers, shipment details, and compliance documentation.Adhere to safety protocols and procedures to prevent accidents and ensure the safe handling of dangerous goods throughout the shipping and receiving process.Communicate with internal departments, customers, and external partners to address any issues or concerns related to dangerous goods shipments, providing timely updates and resolutions as needed.Assist with inventory management tasks, such as stock replenishment, cycle counting, and inventory reconciliation, to ensure accurate tracking of dangerous goods on-site.Stay informed about relevant regulations and best practices for handling dangerous goods and participate in training programs to maintain compliance and promote safety awareness among colleagues.Prepared to respond to emergencies or incidents involving dangerous goods, following established protocols to mitigate risks and minimize impact on personnel and the environment.Possesses cross-referencing skills, adept at efficiently locating and verifying product information to fulfill shipment orders.Inside sales experience, effectively communicating product features and benefits to customers and providing exceptional service to drive sales.Knowledge of scientific products and services, facilitating informed customer interactions and problem-solving.Utilized strong organizational skills to maintain accurate inventory records and optimize storage space.Participated in continuous training and professional development to stay updated on industry regulations and best practices.Beardo's Shave Co - Student BarberNorristown, PA01/2017 - 03/2021Maintain relationships with customers utilizing interpersonal and customer service skills.Ensure clients with scheduled appointments receive service promptly.Maintain cleanliness of the shopPerform barbering services including haircutting, trimming, and styling.Used clips and shears to complete various types of fades, shaves, and cuts.Styled hair according to customer preferences.Answered incoming telephone calls and scheduled appointments for clients.Planet Fitness - Overnight ManagerNorristown, PA12/2015 - 11/2020Efficiently managed overnight operations, ensuring the smooth functioning of the gym during non-traditional hours.Implemented security protocols and conducted regular facility checks to maintain a safe and secure environment for members and staff.Supervised a team of overnight staff, providing guidance, training, and support to ensure adherence to company policies and procedures.Developed and implemented cleaning and maintenance schedules, resulting in a consistently clean and organized gym environment.Responded promptly to member inquiries, concerns, and emergencies, resolving issues effectively and maintaining high levels of customer satisfaction.Managed inventory levels and replenishment processes to ensure the availability of supplies and equipment during overnight shifts.Collaborated with other managers to coordinate scheduling, staffing, and special events, optimizing resources and maximizing operational efficiency.Conducted regular performance evaluations and provided constructive feedback to team members, fostering a culture of accountability and continuous improvement.Maintained accurate records of overnight activities, including incident reports, maintenance logs, and employee schedules.Liaison between overnight staff and upper management, communicating operational updates, challenges, and successes.Balance cash drawer and complete depositsGreet members, prospective members, and guests providing exceptional customer service.Handle all front desk-related activities including assisting callers and checking members into the system.Checked aisles for spills to complete quick clean-up.Removed all boxes and related trash from floor.Removed all boxes and related trash from sales floor and processed through compactors.Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.Education06/2015Norristown Area High SchoolNorristown, PAHigh School Diploma06/2015Central Montco Tech School NorristownCosmetology Education: CosmetologyCertificationsLicensed Cosmetology Certificate:Obtained in Spring 2015Additional InformationReferences Available Upon Request |
