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Candidate's Name
Street Address  W. Navarro Ave.Mesa, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective:To obtain a product educator or training position to advance my skills in education and teaching of new/ existing cosmetics. I am also seeking to be a valued member in a productive team setting. Work Experience:September 2020 -PresentBrand Educator and Aesthetician at Fitglow Beauty Designed and implemented education plans that served the needs of employees and retailers: Spas, Medical Spas, Salons, E-commerce, Brick and Mortars, and Beauty Bars Trained retailers on ingredient and product knowledge. Educated on formulation, ingredients, product knowledge, sustainability, packaging, makeup application, and skin physiology. Coached Aestheticians and Makeup Artists on services, artistry, and facial protocols Generated training material and worked with marketing to create training manuals, presentations, and newsletters. Retailer rapport and relationship management Liaison for product/ingredient knowledge and brand education Interacted directly with store owners and franchise managers to update on brand changes and product launches Created educational videos for social media and Faire for different brand and product focuses for Retailer and Consumer education. Content creator experience Wrote blogs and newsletters based on skincare categories and products Produced videos for social media and YouTube channels educating clients on product and skincare knowledge Engaged with Fitglow Marketing Team to write copy for social media captions, website descriptions, retailer and DTC newsletters, and product packaging descriptions.May 2015- August 2020Director of Education at Citrine Natural Beauty Bar- Phoenix, AZ Designed and implemented education plans that meet the needs of employees and clients Trained staff members on company policies, procedures, and customer service as well as operating the point of sales system and Google drive. Informed staff on 40+ brands carried Educated on skin physiology, anatomy, and a nontoxic lifestyle Coached Aestheticians and Makeup Artists on services, artistry online video consultations Ensured all materials are readily available for continued education Developed and maintained brand rapport and relationships Main point of contact for all brand communication and support Worked directly with brand owners and educators on creating educational material Communicated all brand changes and updates Made educational videos for social media for different brand focuses Requested team gratis and sales incentives Blog writing/ Social Media Video Wrote blogs based on all company brand categories and made videos for social media and YouTube channel educating clients on product and skin knowledge Toss the Toxins, Get the Look, Citrine Team Picks, Current Crushes, Expert Tutorials, Glam Bag Sales and Floor Lead Implemented and attained personal and team sales goals Personalized skin regimens and supplements for clients First point of contact for staff questions in addition to client inquiries and concerns Supervised, managed, and distributed floor tasks and responsibilities Created team members sales goals and incentives Enforced policies and procedures to ensure sales team achieved the customer service levels set by the company resulting in customer satisfaction and rapport Web Development Incorporated new products and brand information into the company website Created product descriptions and entered all product information, how tos, and ingredients Added product photos and color hexes for parent products January 2014 -May 2015Licensed Aesthetician/ Spa Manager & Trainer at Sugar Sugar Scottsdale Provided high quality Spa Services and excellent customer service Performed sugaring hair removal services and facial and body treatments Built client trust and rapport Trained and managed team members Trained employees on spa services, customer service, product knowledge, and sales Coordinated the scheduling of client services and team work schedule Created team sales goals and incentivesEducation:Southwest Institute of Natural Aesthetics January 2010-May 2011 Chandler-Gilbert Community College August 2010-May 2014 Mesa Community College May 2009- May 2011East Valley School of Technology August 2008-May 2009