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Title Customer Service Social Media
Target Location US-FL-Ocala
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
DeBary, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Food and Beverage/Hospitality Professional seeking an opportunity to leverage my extensive knowledge, customer service skills and creative mind to be an asset by developing and executing targeted growth in all aspects of the industry as well as increase the companies clients and productivityWork ExperienceAsst. Food & Beverage ManagerREDTAIL GOLF AND COUNTRY CLUB - Sorrento, FLSeptember 2022 to Present Completed all tasks required for opening & closing of The Hawks Nest daily Greeted & served all members and guests while creating a memorable experience by building rapport with each member/guest that walked through the door. Responsible for creating and updating training manuals for all of the different FOH positions. Responsible for teaching/training New Hires as well as coach employees on different ways to succeed if needed. Responsible for maintain beer and liquor inventory Assist any employee that might need a helping hand Utilize my professional relationships, knowledge, experience as well as my notes from the client to ensure all of their needs and wants are/were met for their event Plan, Create and Execute monthly events specifically for our members Shift Lead/Server/BartenderZest - Bonita Springs, FLJune 2023 to September 2023 Set up the restaurant and co-workers for success at opening and closing Maintain knowledge of beer, wine and liquor inventory Responsible creating a cocktail menu as well as daily drink specials that pair with the food specials Work swiftly to ensure ticket times do not exceed 2 minutes for service bar Food and Beverage Professional/Bev CartTimacuan Golf and Country Club - Lake Mary, FLMay 2006 to September 2022 Follow all the Country Clubs opening and closing procedures Handle any and all member(s), guest (s) complaints in a timely manner Cross trained in every FOH position receptionist, server, bartender, banquet server, beverage cart Handled all social media marketing. Responsible for creating daily and monthly drink specials Stock, restock and unload/clean beverage cart before and after shift Maintain an inventory log of all items on cartEducationB.S. in BUSINESS MANAGEMENTBELOIT COLLEGE - Beloit, WIMay 2010Skills Hospitality Renovation Organizational skills Remodeling Caf MANAGEMENTCOMMUNICATIONLEADERSHIPRISK MANAGEMENTSCHEDULINGCOST MANAGEMENTCRITICAL THINKING Leadership Risk management Construction Customer service Event planning Project coordination Serving Social media marketing Marketing Bartending Guest services Shift management Front desk Office management Supervising experience Hotel experience

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