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Title Scrum Master Agile Coach
Target Location US-OH-Willoughby
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Certified Scrum MasterWilloughby Hills, OHPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILE SUMMARYA motivated and enthusiastic Agile Coach/ Certified Scrum Master with dynamic career of over 14 years.Coached Product Owners, Scrum Masters, Teams, Mid and Senior-Level Managers to deliver product increments by removing impediments, fostering team self-management, and reinforcing Lean Product Management and Engineering Practices.Over 9 years of experience as Agile Coach in coaching, training, facilitation and scrum master experience.Diligent Scrum Master with proven record of success leading all phases of projects and business experience for web-based applications, APIsExperience working in Agile Scrum environment and good familiarity with Agile methodologiesExcellent communicator, leverage technical, business and financial acumen to communicate effectively with client executives and their respective teamsStrong collaboration, negotiation, conflict management skills, written, oral and presentation skillsImplemented agile principles, approaches based on project specifics, strategic goals, creating detailed project road maps, plans and schedulesMitigated impediments encountered during analysis, defined processes and tools best suited to each project4 years of Project and program management experience.Hold a bachelors degree in Engineering.Areas of ExpertiseMethodologies - Agile (Scrum, Kanban), Scaled Agile Framework, Waterfall, SDLCTools - Jira, Confluence, Jira Align, Eclipse, ALM, Visual Studio, Dreamweaver, MS officeTechnical - ColdFusion, Java, Railo, SQL Server. AWS, Fusebox, HTML, JavaScript, jQuery, Ajax, AngularJS, CI/CD, SVN, VSS, TFS, Github, Windows, LinuxOthers - Business process improvement, Change management, Project Management, Accessibility, Dependency, risk mitigation and management, Process optimizationCERTIFICATIONSScrum.org professional scrum master 1 certified (PSM1)PROFESSIONAL EXPERIENCEPitney Bowes, Omaha NE (Oct 2021  Present)Scrum MasterAs the Agile coach and Scrum Master for two multi-disciplinary teams, coached scrum masters, team members and product owners (internal customer representatives) on agile software development techniques.Coached and mentored other software developers relative to Agile Software Craftsmanship/Clean Coder principles and practices.Facilitated regular meetings with the Scrum teams and the Product Owner to review developments (demonstrate functionality), plan for upcoming requirements (user stories) and commit to delivery in the forthcoming three-week sprint.Conducted retrospective sessions in which all the members of a team could identify areas for improvement (within and outside the team), resulting in specific action plans; these were reviewed during and at the end of each sprint.Helping the product owner maintain the product backlog in a way that ensures the needed work is well understood so the team can continually make forward progress.Helping the team to determine the definition of done for the product, with input from key stakeholders.Coaching the team, within the scrum principles, to deliver high-quality features for its product.Brought in Agile best practices such as code/design reviews, transparency, accountability, product visioning, technical debt reduction, self-management, empowerment, and role training resulting in realized velocity improvement of more than 100%Creating and conducting training courses for Scrum Masters and teams related to agile best practices, understanding and improving team dynamics and team performanceWork with teams to better their engineering practices (Coding Standards, TDD, Test Automation, Continuous Integration, Refactoring, Pair Programming, etc... )To focus primarily on delivering product with high quality, low cost and within deadlines.Key role in researching, gaining approval for, and then using tools such as JIRA to successfully support Scrum implementations.Helping the scrum team to avoid or remove impediments to its progress, whether internal or external to the team.Facilitating team events to ensure regular progress.Educating key stakeholders in the product on scrum principles.Fiserv, Omaha NE (August 2020  Sep 2021)Scrum MasterLeading daily scrum meetings, iteration reviews and maintaining backlog of prioritized work items in collaboration with PO and engineering leadProviding coaching, mentoring team members on agile practices and processesAssisting engineering team with internal and external communication and improving transparencyKnowledge of code compilation, packaging, building, automated code deployment through CI/CD pipeline to servers through Git, GitHubGood understanding of various development, build platforms and deployment strategiesContributing in PI planning and providing inputs on epic creation, delivery timelines and engineering team capacityManaging and reporting on agile metrics, efforts using Jira and documenting dependencies, risks and ownership on confluenceProviding relevant metrics to leadership team on regular cadences depicting delivery status and scrum teams delivery performanceCollaborating effectively with other scrum masters, agile coaches in establishing best practices facilitating learning across engineering teamPartnering with other cross functional teams (design, engineering, product) in solution identification and business requirements classificationKeeping external stakeholders and other involved parties informed on progress and delivery team activitiesInitiates engineering team focus on delivering high quality product delivery and continuous improvementAccenture, Hyderabad, India (DEC 2013  Jul 2020)Application Development Team Lead and Scrum MasterConducted daily stand-ups, backlog refinement, iteration reviews, iteration retrospectives and contributed in project planningSupported product owner with documentation of user stories and refining acceptance criteriaMonitored team backlog daily and ensured it accurately reflected current state of the sprintEnsured user stories are properly described, estimated, and managed as per definition of doneCoordinated with other scrum masters to synchronize cross team integration dependencies, data exchange areas and code merging points and code review sessionsRemoved team impediments by raising issue to stakeholder, leadership which helped in early issue resolution and smooth iteration completionCollaborated with engineering team for CI/CD pipeline in all deployment environmentInvolved in code reviews, build, package deployment through Git repository and GitHub with engineering team for automated deploymentsPrepared and maintained iteration cadence, iteration backlogs, issues and risks, mitigation plans, change management, support plans and stakeholder approvalsImplemented issues tracking in Jira to effectively track bugs, impediments against user storiesConfigured scrum boards and started iteration, assigned user stories to iterations as per scheduled, prioritized releases and roadmapsManaged team conflicts, member aspirations, technical choices and intra team coordinationValue Labs, Hyderabad, India (Sep 2010  NOV 2013)Senior Software EngineerCreated interactive UIs that surpassed client objectives and improved user experience.Involved in development of Admin Modules and maintenance of the application.Manage the different phases of project & integrations.Providing task estimation details based on the requirement analysis.Performing root cause analysis for the production and project issues.Responsible for Requirement gathering, Analysis, Design and Implementing various business requirements.Developing CFCs that are complex in nature, technically and functionally.Involved in writing CSS for styles on web pages and importing them in Cf pages.Developed web pages using Ajax and jQuery to improve User interaction with web applications.Developed applications using jQuery features such as Date Picker, UI tabs, Auto fil select box and implemented jQuery and Ajax post back.Used SVN as Source Code management tool.Developed Components and Custom tags for the Application.Managing ColdFusion administrator and other web server functions.Used JavaScript Validation wherever necessary in the application.Followed AGILE methodology and Participated in SCRUM Meetings.Created a detailed Requirements, Test plan for Application Testing.Worked on XSS and SSO on different clients of the application.Developed Application using ColdSpring and Modelglue (MVC Framework).Extensively worked on debugging the application for bug fixing and Production SupportTranslate customer business requirements into functional requirements, prepare detailed design documents to establish effective solutions and provide development and test support based on new requirements.Performing requirement gathering & clarifying the gaps in understandings.Environment : ColdFusion 10/11, ColdFusion(Lucee), ColdBox,ColdSpring and ModelGlue, Microsoft SQL, HTML, CSS, JavaScript, jQuery, Ajax, IIS, Agile ScrumEtisbew Technologies, Hyderabad, India (AUG 2008  Aug 2010)Software DeveloperInvolved in development and maintenance of multiple applications.Developing CFCs that are complex in nature, technically and functionally.Involved in writing CSS for styles on web pages and importing them in Cf pages.Developed web pages using Ajax and jQuery to improve User interaction with web applications.Developed applications using jQuery features such as Date Picker.Used SVN as Source Code management tool.Developed Components and Custom tags for the Application.Managing ColdFusion administrator and other web server functions.Used JavaScript Validation wherever necessary in the application.Followed AGILE methodology and Participated in SCRUM Meetings.Created a detailed Requirements, Test plan for Application Testing.Developed Application using Fusebox.Extensively worked on debugging the application for bug fixing and Production SupportEnvironment : ColdFusion MX7/8/9, ColdFusion(Lucee), Fusebox4/5, MySQL, HTML, CSS, JavaScript, jQuery, Ajax, IISEDUCATIONGraduate in Engineering from JNT University in 2008ELECTRONICS AND COMMUNICATIONS

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