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Click here or scroll down to respond to this candidateCandidate's Name
Willow Grove, PA Street Address
PHONE NUMBER AVAILABLE (voice or text) EMAIL AVAILABLEAdvanced skills in entire MS office, QuickBooks, SalesForce, EPIC, SAGE(crystal reports)GENERAL FLANGE, LLC, Huntingdon Valley, PA April 2023-Present-Office Administrator-Assistant to the president, inputting purchase orders into SAGE, sending conformations to customers, processing sales orders and work orders to be produced and shipped accordingly. Ordering material from outside vendors and coordinating freight by weight and dimensions. A/P, A/R, billing and invoicing. Daily end of day balancing in Excel. Ordering office supplies, email motoring and customer follow up.PROFESSIONAL EXPERIENCESHS Franchise, Warminster, PA February 2020 April 2023 Business ManagerRecruiting, interviewing, background checks, orientations, scheduling, collecting timesheets, office management.DERR FLOORING COMPANY, Willow Grove, PA Oct. 2019-July 2020 Credit AnalystAccounts Receivable Specialist, in charge of reporting delinquency, collections of aged items.Collecting payments via check, ACH, credit card and making deposits via digital check, teller scan.Accounts Payable, prepared & sent client/customer statements, bills & invoices.Analyzed accounts to discover discrepancies & resolved all variances promptly.Account Reconciliation, reviewed all contracts to ensure complete & method of payment valid.ANCHOR ENGINEERED EQUIP Warminster, Nov. 2016 July 2019 Executive Admin/Office Mgr. to the CEO.Customer service coordinator for engineered industrial equipment.Manager of front desk and all office related duties.Responsible for purchase order entry, acknowledgement, confirmation and follow up.Handling incoming calls from customers regarding order issues.Liaison between outside sales group and vendors.Responsible for bookkeeping, credit card payments, invoicing and keeping track of inventory.Expense reports Shipping, receiving and ordering office supplies.U.S. SECURITY ASSOCIATES, Jenkintown, PA, April 2014 May 2016 - Executive Administrative Asst.to CEO. Office Manager/Coordinator, shipping & receiving, ordered office supplies.Human Resource responsibilities, took applications, drug testing and background checks, front desk manager.Greeted all incoming persons and directed them to appropriate department.MERCK PHARMACEUTICAL, Horsham Customer Service Mgr (call center) April 2010- Dec 2013 Conferred with Merck associates and external customers to provide information about Merck products.Identified and Documented Adverse Events from Field Representatives, Physician's, and Consumers.Identified and Documented Product Quality Complaints and follow up with prescription replacements.Responsible for meeting predetermined metrics, total call handling time, after call work, monitoring scores, Adverse Event Clarification, and Customer Satisfaction Survey Results.GMAC MORTGAGE, Horsham, PA-Client Relations Manager (2001- 2009)Liaison between borrower, customer relations, operations group, production personnel, trustees.Addressed inquiries from borrowers re: payments, payoffs, taxes, insurance, escrow analysis, late charges, etc.Processed payments & posted to the accounts.Ensured that loans were serviced in accordance with the terms of the loan documents.Prepared Non-Recoverability Determinations on all loans which met advancing risk criteria.Read and abstracted legal agreements and other contract documents for the assigned portfolio.Participated in Special Servicer and Investor conference calls.Monitored the entire portfolio of servicing assets including mortgages, assets, and lines of credit.Reconciled Principal & Interest accounts.EDUCATION KUTZTOWN UNIVERSITY BACHELORS DEGREE |
