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Title Project Management Customer Service
Target Location US-OH-Gibsonburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Gibsonburg, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceWarehouse Employee & Onboarding SpecialistAmazonJanuary 2022 to June 2023 Led onboarding classes for new employees at Amazon Served as the primary point of contact for new hires with concerns or information needs Facilitated onboarding process and presentations for new employees Ensured smooth transition for new employees during onboarding process Provided ongoing support and guidance to new hires throughout their onboarding journey Collaborated with various departments to streamline onboarding procedures Maintained up-to-date knowledge of company policies and procedures to effectively onboard new employees Offered personalized assistance to new hires to address individual needs and concerns Implemented onboarding best practices to enhance new employee experience at Amazon Monitored and tracked progress of new hires during onboarding process Stay at Home MomSeptember 2017 to June 2022 Exceptional organizational skills demonstrated through adept management of household responsibilities Expert multitasking abilities in coordinating various activities and tasks Proven problem-solving skills in devising and executing systems to streamline daily tasks Effective communication and leadership in nurturing and educating children Solid foundation in project management gained through experience at home Demonstrated adaptability and resilience in managing a dynamic household environment Full control of household operations including budgeting and scheduling Established and upheld order in the home through efficient systems and processes Refined time management capabilities through balancing multiple responsibilities Readily transferable skills in project management, adaptability, and resilience Department AssociateWalmartJune 2020 to January 2022 Implemented price changes across three departments Maintained organization in department areas Managed inventory for three departments Delivered exceptional customer service consistently Collaborated closely with Team Lead Resolved customer inquiries and issues promptly Utilized company systems for tracking inventory and sales Participated in departmental meetings and contributed ideas Achieved department goals and metrics consistently STNA (State Tested Nursing Assistant)GOOD SHEPHERD HOMEAugust 2014 to September 2015 Provided dedicated care to patients in the secured Alzheimer's unit Meticulously followed customized care plans Adeptly utilized medical systems to monitor intake and output Managed various daily activities Ensured the safety and well-being of all patients Collaborated with medical staff to provide comprehensive care Maintained accurate and up-to-date patient records Demonstrated empathy and compassion in all interactions Promoted a positive and supportive environment for patients Adhered to all company policies and proceduresEducationAssociate's degree in Medical coding and billingUltimate Medical Academy-TampaAugust 2023 to PresentSkills I strive to bring my best to my work environment everyday, I am an empathetic listener and a clear and confident communicator. I always ensure that I am speaking respectfully while being as clear as possible. I am always friendly and welcoming while also being concise. Communication Innovation Time Management Organization Adaptability Active Listening Willingness to Learn Teamwork Alzheimer's Care Senior Care Caregiving Dementia Care Patient Care EMR Systems Communication skills Microsoft Office English Microsoft Word Computer skills Typing Microsoft Outlook Time management HR sourcing Microsoft Powerpoint Office experience Front desk Data entry Medical coding Analysis skills Medical terminology Anatomy knowledge Organizational skills (9 years) Medical terminology (3 years) Organizational skills (9 years) Time management Communication skills Problem solving Adaptability Self-direction Self-motivation Empathy Microsoft Excel Customer service Administrative experience Employee OrientationAssessmentsAdministrative assistant/receptionist  Proficient June 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientHome health aide skills  ProficientJune 2024Providing care to patients in a home settingFull results: ProficientWork style: Conscientiousness  ProficientJune 2024Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientCustomer service  ProficientJune 2024Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability  ProficientJune 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientSpreadsheets with Microsoft Excel  ProficientJune 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAttention to detail  ProficientJune 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills  ProficientJune 2023Influencing and negotiating with customersFull results: ProficientPrinciples of accounting  ProficientJune 2024Preparing financial records according to federal policies Full results: ProficientRetail customer service  ProficientJune 2024Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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