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| | Click here or scroll down to respond to this candidateCandidate's Name
McDonough, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProactive Professional looking to fully utilize my exceptional ability to prioritize, organize, and effectively communicate with all levels of staff and provide outstanding administrative support to the companyStreet Address ;s management team.Authorized to work in the US for any employerWork ExperienceProject CoordinatorABM e-Mobility - Atlanta, GAApril 2022 to PresentMonitoring project progress and creating project status reports for project managers and stakeholders. Managing project management documents such as the project plan, budget, schedule or scope statement, as directed by the project manager.Executing a variety of project management administrative tasks such as billing and bookkeeping. Support team members when implementing risk management strategies. EXECUTIVE ADMINISTRATIVE ASSISTANTSOUTHERN REGIONAL EDUCATION BOARD - Atlanta, GASeptember 2019 to April 2022Handle general clerical duties such as filing, ordering office supplies, and operating standard office equipment.Scheduled and coordinated meetings, appointments, and travel arrangements for VP of legislative department.Answer all incoming calls referring to the legislative department for meetings and other departmental needs.Developed new filing system for important documents. Greeted visitors and made them feel comfortable while waiting for scheduled appointments. Maintained utmost discretion when handling sensitive topics. Recorded and transcribed meetings per request.Typed documents such as correspondence, drafts, memos, and emails for legislative department. ADMINISTRATIVE ASSISTANTMASTEC ADVANCED TECHNOLOGIES - Duluth, MNApril 2012 to September 2017Provided general administrative and clerical support for management staff. Created monthly spreadsheet reports for company meetings. Trained new employees on daily work requirements for the office. Maintained all files for management records.Scheduled and coordinated supervisor meetings for management. Assisted in resolving administrative problems.CUSTOMER CARE CONSULTANTRYLA - Kennesaw, GANovember 2008 to March 2011Managed a significant amount of inbound and outbound calls promptly. Handled account inquiries, including small business customer accounts. Worked as novice level technical support for all AT&T account holders. Resolved all customer complaints by identifying customer needs, researching every issue, and providing a solution.Handled floor support duties such as answering escalated calls, trained new team members, and handled some managerial responsibilities as floor lead.EducationBachelor's in EducationAshford University - San Diego, CAFebruary 2017 to March 2021HS DIPLOMAJOHN MCEACHERN HSMay 2002Skills Administrative assistant (4 years) Printers (4 years) Written and verbal (10+ years) Problem-solving (5 years) Self-starter (10+ years) Team player (10+ years) Excel (4 years) Outlook (7 years) Powerpoint (2 years) Microsoft word (10+ years) Word (10+ years) Calendar management (2 years) Microsoft Excel Receptionist Microsoft Office MS Office Clerical ExperienceAssessmentsAdministrative Assistant Highly ProficientAugust 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly ProficientCustomer Focus & Orientation Highly ProficientSeptember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientReceptionist ProficientJune 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: ProficientAttention to Detail FamiliarJune 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: FamiliarWorking with MS Word Documents (Basic) FamiliarJune 2019Basic Word techniques, including the use of tools to format or edit text. Full results: FamiliarIntermediate Word Processing with Microsoft Word Proficient June 2019Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: ProficientCall Center Customer Service ProficientMay 2019Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: ProficientCustomer Focus & Orientation Highly ProficientMay 2019Responding to customer situations with sensitivity. Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSExpert in Microsoft Word, Excel, Outlook, and PowerPoint. Prioritization and problem-solving. Organized with attention to detail. Self-starter and team player. Great at written and verbal communication. Proficient with office machinery such as printers, scanners, phones, and copiers. Record keeping and calendar management. Responsible and professional at all times. Candidate's Name
ADMINISTRATIVE ASSISTANT |