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Click here or scroll down to respond to this candidateE: EMAIL AVAILABLEM: PHONE NUMBER AVAILABLEProfessional Summary:Certified MuleSoft Developer, Architect and an accomplished senior integration specialist with expertise in requirement gathering and analysis, architectural, component and interface design and development of standalone, cloud and web-based applications across multiple domains.Track and review deliverables and helping delivery teams in understanding the business requirements, validating the code changes and helping the team to understand and execute the testing to validate the deliverables.Suggested and implemented many SIPS (Service Improvement Plans) in the domain which helped in automating many redundant processes.Key member in the governance teams such as IG (Implementation Governance) and DG (Design Governance) for reviewing the projects in the Integration domain.Hands-on with using Object store for storing water-marks and access tokensExperience in designing and developing error handling and retry of timeout or network errors.Experience in writing Munit test cases and unit test the code.Experience in using MuleSoft Studio to integrate APIs, databases, and SaaS applications and deploy MuleSoft applications to CloudHub and on-premises servers.Well experienced in transforming message payloads using dataweave code and Mule Expression Language(MEL)Coding knowledge in document processing solutions to IBM Content Manager and Salesforce.Experienced in building, developing and managing teams of varying sizes.Utilized Any point platform features such as API designer, Exchange, API manager, Runtime Manager, and monitoring to ensure a robust and loosely coupled integration layer.Well versed with applying policies using API Manager, monitoring the logs & memory in Runtime managerProficient in developing RESTful and SOAP web services in Mule ESB based on SOA architecture.Vast experience in setting up environments, installing various products on different environments such as Production, Test and Dev.Good analytical skills to analyze and debug the issues in various environments.Designed and developed a new connector to handle HTML contents and transform them to PDF documents.Hands on experience with Powershell scriptingAutomation experience using Power Apps and Power Automate Desktop.Proficient in Tibco Business works and iProcess BPMProficient in open source BPM tool Intalio.Version control using sourcetree and GithubProficient at CICD operations. Creating and managing pipelines, environments and branches.Handled large teams both onshore and offshore.Developed custom connector to transform HTML content to PDFs.Worked on Anypoint cloud configurations like API Manager, ObjectStore, AlertsEducational Details:Bachelor of Engineering from National Institute of Technology, SuratCertifications:MCD - Level 1 (Mule 4)Mulesoft Certified Integration Associate (RAML)Mulesoft Certified Integration Architect.Technical Skills:Technologies: Mule ESB 3.8.x/ 3.9.x/ 4.1.x, Anypoint Studio 6.5.x/ 7.x, API Management, CloudHub, Tibco BW 5.x, Power automate desktopOperating Systems: Windows Server, LinuxLanguages: Java, JavaScript, SQL, Powershell.Professional Experience:Client: AT&T, Plano, Texas September 2023 currentRole: Senior MuleSoft DeveloperAs part of digital transformation at AT&T, I worked for the CLM Customer Lifecycle Management Journey stream. CLM work involved various functionalities like Order Notification and Case Management, Product catalog, Papermail communication, Archival process, Pay Bill Reminder process, One ID comms, Fiber Push Notification, Dark Hours, Split Billing, Push notification etc.,Responsibilities:Design and Develop Mulesoft APIs for integrating Order and Non-Order communications between Order graph, customer graph and Salesforce marketing cloud.Design and develop Mulesoft flows to Subscribe to kafka topicsTechnical point of contact between AT&T Center of Excellence integration team, SPMs, Scrum Master, Project Managers, Technical Business Analysts and SFMC team.Assist QA and UAT teams in for the Test cases.Debug and troubleshoot mulesoft applications to provide RCA (root cause analysis) to Business and BAU team.Collaborating with Guidewire, AAMC and Qbot teams to effectively design & manage error handling using integration best practices.Worked with platform teams to streamline coding standards and implement best practices.Ensure confidentiality in coding the sensitive data like authentication keys using secure properties and encryption keys.Client: QBE Motor & Health Insurance December 2022 Aug 2023Role: Senior MuleSoft DeveloperPERX PERX is a Mobile App designed to help the QBE customer to access GP bookings, submit and update Certificates related to Fitness for claims. This integration uses Guidewire as the front end for claim and policy center business experience. Mule is the connecting layer between Guidewire and PERX.QBot Qbot is a chat bot integrated into QBE customer care to fetch realtime claim status from legacy mainframe system. It uses a series of steps involving APIs and Queues.AAMC AAMC is a third-party accident assessment and repair agency hired by QBE to help with reducing QBEs insurance claim expenses. This integration focuses on real time data flow from QBE to AAMC & vice versa replacing the 4 hourly sftp scheduled file transfer.Responsibilities:Develop the Mulesoft APIs for integrating Guidewire and PERX for callback requests, medical certificate submissions, certificate expiry reminders etc.Design and develop solution to integrate Qbot with backend mainframe system.Technical point of contact between QBE and AAMC business analysts.Assist QA and UAT teams in for the Test cases.Connect with BA, Vendor and other teams on requirements and issues.Debug and troubleshoot mulesoft applications to provide RCA (root cause analysis) to Business and BAU team.Collaborating with Guidewire, AAMC and Qbot teams to effectively design & manage error handling using integration best practices.Worked with platform teams to streamline coding standards and implement best practices.Assisted Platform team on migrating the APIs to RTF from on-prem hosted runtime.Ensure confidentiality in coding the sensitive data like authentication keys using secure properties and encryption keys.Ensure relevant application data is captured in logs using JSON logger and external collector tool sumologic.Build and deploy the code using Azure DevOps tool. Use CICD approach for branching strategies, code reviews and deployments.Create and maintain confluence pages for technical design of the Mule flows.Prepare checklist for Enterprise releases, liaise with change managers and Testers for UAT sign-off, roll out approvals.Kept up to date with the latest MuleSoft technologies and trends, continuously improving integration solutions by sharing knowledge with the team.Provided technical guidance and mentorship to junior developers in the team, promoting knowledge sharing and team growth.Executed MUnits with minimum coverage of 90% for new implementations and change requests, ensuring optimal performance.Proven ability to deliver high-quality results in a timely manner while working on multiple projects simultaneously.Client: Zurich Financial Services Sydney, Australia May 2020 Nov 2022Role: MuleSoft DeveloperDMC Document Management Centre is a one-stop solution for all of Zurichs document processing needs coming in by Post or Email.OPL Claims & Reimbursements processing for migrated policies from ANZs OnePath Macquarie bankNew Business Migration from legacy applications built on Tibco and iProcess workflow to MulesoftUHG Integrate UHG Medical reports outcome with Zurich insurance proposal.Responsibilities:Design and develop the code for transferring files to Salesforce or Content manager using Anypoint studio.Ensure persistent delivery of the request.Designed interface components and developed prototypes to achieve the design objective.Provided the testing support by executing the scripts end to end.Integrate the status of UHG Medical report cases(Active or On-Hold) with the Zurichs policy in proposal status.Worked with platform teams to streamline coding standards and implement best practices.Prepare checklists for production deployments and sign-off documents for BAU transition.Create and maintain confluence pages for technical design of the Mule flows.Prepare checklist for Enterprise releases, liaise with change managers and Testers for UAT sign-off, roll out approvals.Kept up to date with the latest MuleSoft technologies and trends, continuously improving integration solutions by sharing knowledge with the team.Provided technical guidance and mentorship to junior developers in the team, promoting knowledge sharing and team growth.Executed MUnits with minimum coverage of 90% for new implementations and change requests, ensuring optimal performance.Client: Zurich Financial Services Sydney, Australia May 2019 Apr 2020Role: MuleSoft DeveloperHLPI Home Loan Protection Insurance is a product bought from ANZ bank by Zurich. However, it is built on Tibco and other tools at ANZ side where Zurich has Mulesoft as the sole integration tool. Our teams responsibility is to implement the product using Zurichs infrastructure.Responsibilities:Assist QA and UAT teams for the Test cases.Connect with BA, Vendor and other teams on requirements and issues.Debug and troubleshoot mulesoft applications to provide RCA(root cause analysis) to Business and BAU team.Designed interface components and developed prototypes to achieve the design objectiveBuild and deploy the code using Azure DevOps tool. Use CICD approach for branching strategies, code reviews and deployments.Create and maintain confluence pages for technical design of the Mule flows.Prepare checklist for Enterprise releases, liaise with change managers and Testers for UAT sign-off, roll out approvals.Kept up to date with the latest MuleSoft technologies and trends, continuously improving integration solutions by sharing knowledge with the team.Client: HCF Sydney, Australia June 2018 Apr 2019Role: Mulesoft DeveloperHCF has a legacy system called Oscar/WHICS which is used for servicing customers. This data needs to be synced with their new CRM system built on Salesforce, first as a one-off and then real time. Both the systems are to be used for customer servicing till Oscar is sunset down the line.Responsibilities:Collaborated with the team in requirements gathering, analysis, design, implementation, and documentation.Design the Mule API RAMLs and flows to sync WHICS(Mainframes) records to store in Anypoint Messaging Queues with multithreading and DLQ options asynchronously.Develop APIs to subscribe to the AMQ and push the data to APIs doing the orchestration.API to publish data onto Salesforce Objects based on a set of business scenariosLiaise with WHICS and CRM systems to confirm the data updated.Performance tuning and Load balancing using clusters.Logging the APIs in Splunk, generating reports and dashboards.Managing the Offshore Team for Development and support work.Client: Axtel Hyderabad, India Aug 2016 May 2018Role: Tibco DeveloperThere exist two different billing systems between the newly merged Telecom firms Axtel & Alestra. Alestra uses KenanFx while Axtel runs on RBM for their Bill-runs. Consolidation of the Workflows which are developed for KenanFx have to be modified or rebuilt to suit the RBM ecosystem. As the workflows were built using Tibco iProcess and then integrated using Tibco BW, TCS which was already the existing vendor for Tibco application maintenance was roped in for smooth migration of the existing workflows into the new eco systemResponsibilities:Responsible for designing the new workflow systems to migrate existing KenanFx billing system of Alestra to RBM billing system of Axtel.Analysis of Inflight orders and new orders, segregation of inflight and new orders, developing different workflows for both of them.Liaise with Seibel and CRM systems to confirm the order flow and back updation.Ensuring production deployments are smooth and order processing post Go- Live.Client: Ericsson IT Hyderabad, India Sep 2014 July 2016Role: Tibco DeveloperEricsson has a business proposition of migrating the legacy applications built on its own Integration platform EBIP (Ericsson Business Integration Platform) and SeeBeyond to WebMethods. They also have a requirement of migrating the file based FTP transfers to EMFT platform from SeeBeyond.Responsibilities:Responsible for designing the new workflow systems to migrate existing KenanFx billing system of Alestra to RBM billing system of Axtel.Analysis of Inflight orders and new orders, segregation of inflight and new orders, developing different workflows for both of them.Liaise with Seibel and CRM systems to confirm the order flow and back updation.Ensuring production deployments are smooth and order processing post Go- Live.Client: XL Axiata Hyderabad, India July 2011 Aug 2014Role: Tibco DeveloperPT XL Axiata Tbk, doing business as XL, is an Indonesia-based mobile telecommunications services operator. The operator's coverage includes Java, Bali, and Lombok as well as the principal cities in and around Sumatra, Kalimantan and Sulawesi.Responsibilities:For the postpaid module, the business requirements or enhancements are routed to the IT stack and those which come under the postpaid stack are routed to the Postpaid commerce team of which the TCS relationship is part of.My role in the project is of a senior Tibco developer to analyse the design documents and prepare a solution using Tibco BW tool.Prepare checklists for production deployments and sign-off documents for BAU transition.Create and maintain documents for technical design of the Mule flows.Prepare checklist for Enterprise releases, liaise with change managers and Testers for UAT sign-off, roll out approvals.Kept up to date with the latest MuleSoft technologies and trends, continuously improving integration solutions by sharing knowledge with the team.Provided technical guidance and mentorship to junior developers in the team, promoting knowledge sharing and team growth.Client: Deutsche Bank Manila, Philippines Sep 2009 June 2011Role: Integration DeveloperThe core banking operations of Deutsche Bank rely on BPM IT to execute various business and customer specific objectives in a cost-effective manner. We have rolled out services to Asset Management for their Fee based and Invoice Processing department, Management Review Process, Management Information System and Cost booking. All these branches leverage on Intalio workflows and Tibco GI to execute their business requirements and validations.Responsibilities:To reduce the TAT by optimizing the manual approval steps in their loan processing workflows Define and validate non-functional requirementsReview the deliverables and assist QA team.Prepare checklists for production deployments and sign-off documents for BAU transition.Create and maintain documents for technical design of the Mule flows.Prepare checklist for Enterprise releases, liaise with change managers and Testers for UAT sign-off, roll out approvals.Kept up to date with the latest MuleSoft technologies and trends, continuously improving integration solutions by sharing knowledge with the team.Client: Tata Tele Services Limited Hyderabad, India June 2006 August 2009Role: Tibco DeveloperAutomation of Various Service Requests for Tata Tele Services-Postpaid customers using TIBCO Business Works middleware and TIBCO iProcess (BPM) implementation which is designed to support a Service oriented approach to application delivery.Responsibilities:Handled Development of Key modules in BW for postpaid customers at TTSL.Implemented Re queuing mechanism in Staffware while integration with BW to handle the errors.Implemented connectivity from BW to Staffware through Staffware Procedures and Staffware to BW using EAI Java Steps.Development of workflows in Tibco iProcess also called as Staffware. |
