| Candidate Information | | Title | Supply Chain Account Manager | | Target Location | US-MI-Dearborn |
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Click here or scroll down to respond to this candidateEducationUniversity of Michigan - DearbornGraduation: May Street Address
Master of Business Administration, Concentration in Information Systems ManagementMaster of Science in Business Analytics, Concentration in Supply Chain AnalyticsWayne State UniversityGraduation: May 2012Bachelor of Music in Music Composition & TheoryWork ExperienceDTE Energy, Detroit, MIJune 2021 PresentAssociate Account Manager, Electric Sales & Marketing Major Accounts Manage 1143 commercial sites totaling $58M in annual revenue, serving as sole liaison for all electric business needs Exceed 6MW of energy waste reduction, delivering over $370k in rebates to green initiatives over the past 18 months Prepare detailed line extension agreements, outlining scope, costs, timelines, & terms for client onboarding & site expansion Directed strategy meetings with senior engineers & management for a no-cost major power delivery solution, resulting in a $42M site purchase & averting a potential obstruction of sale Execute comprehensive tariff contracts, ensuring customer awareness of regulatory and ISO compliance Coordinate inspections with pole top & arborist teams, increasing reliability for power-sensitive clients Preemptively address delinquent accounts & establish new risk management procedures to combat fraud Skillfully resolve landlord-tenant account disputes involving equipment ownership or move outs through researching equipment ownership records and AMI data to appropriately direct obligations per our operational standards Continuously improve SAP CRM data accuracy, correcting over 40% of metadata for outages and marketing communicationsElectric Distribution Capital Projects & Programs Co-OpJanuary 2019 May 2021 Product manager of $15B capital improvements schedule database, optimizing customer outreach initiatives & construction schedule synergies at municipal & service territory levels Improved end-user experience via research & data-driven report to achieve C-level buy-in for transition to ArcGIS maps Managed & designed SharePoint sites for internal professional development & Distribution Project Management groups Assisted in Work Breakdown Structure (WBS) development & project schedule structuring using Primavera P6 Eliminated gas main replacement complaints by sharing database with Regional Relations & Corporate Communications Enhanced capital project coordination with SEMCOG & City of Detroit, identifying conflicts & partnership opportunities Conducted root cause analysis on KPM/KPI variance, devising contingency plans Facilitated Lean Six Sigma sessions, producing detailed & professional requirement documentationStarbucks, Dearborn, MIMay 2013 August 2018Assistant Manager Performed managerial accounting, reporting, & purchase order transactions using proprietary software Reduced SKU inventory waste from over 45% to under 6% through trend analysis Addressed staff conflicts & challenging customers, reducing employee turnover from 76% to 15% Routinely preformed mechanical & electrical repairs, boosting production uptimeGallery Apprentice, Metro Detroit, MISeptember 2012 January 2017 Managed client records & databases, processed payments, & reconciled client accounts Curation & installation of art exhibitions, lighting, cataloging of all exhibition items Constructed & painted displays & stages Collaborated on curatorial planning, item selection, & installation designPrivate Lesson Instructor & Music Engraver, Metro Detroit, MIJune 2005 January 2016 Digitized & edited music, printed & bound scores, including works of Kresge Award artist Terry Peake Fostered the development of students musical potential & technique Managed multiple projects, coordinating schedules, resources, & deadlines |
