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WORK EXPERIENCEManagement Coordinator,Florida Lakes Realty Street Address  - PresentSUMMARYHighly motivated and professional Management Coordinator with 3 years of experience in orchestrating the seamless operation of property management teams. Proficient in coordinating property maintenance schedules, optimizing leasing strategies, and ensuring efficient communication between property managers, rental owners, tenants, and maintenance teams. Possesses exceptional communication and interpersonal skills, coupled with a proven ability to independently manage property-related tasks and collaborate effectively within a dynamic team environment.Schedule and Calendar Management:Efficiently managed the schedules and calendars of property managers, rental owners, and maintenance teams, ensuring seamless coordination and timely execution of tasks.Monthly Report Coordination:Coordinated and prepared comprehensive monthly reports for rental owners, providing detailed insights into property performance, maintenance activities, and financials.Workflow Optimization:Leveraged advanced technological tools to optimize workflow processes, enhancing productivity and ensuring efficient task management. Implemented property management software and scheduling tools to streamline operations and improve communication among team members.Technological Expertise:Utilized and maintained property management websites and online portals to facilitate tenant communications, maintenance requests, and rental payments.Managed and updated the company's website, ensuring accurate and up-to-date information for tenants and rental owners. Employed CRM systems to manage relationships and communications with tenants and rental owners effectively. Social Media Oversight:Coordinated and oversaw the companys social media presence for promotional purposes. Developed creative content and campaigns to engage the audience and attract potential tenants. Monitored social media metrics to assess the effectiveness of promotional efforts and adjust strategies accordingly. Sensitive Information Handling:Maintained organized records and handled sensitive tenant and property information with utmost discretion, ensuring data privacy and compliance with legal standards.Developed and implemented robust data management protocols to safeguard confidential information. Inspection and Reporting:Conducted regular inspections of rental units, identifying any issues or needed repairs. Prepared detailed inspection reports, documenting the condition of units and outlining necessary maintenance tasks. Repair Coordination:Coordinated repairs and maintenance activities, ensuring they were completed at the lowest possible cost to owners. Sourced and negotiated with contractors and vendors to obtain the best prices for repair work, ensuring quality service within budget constraints.Leasing Department Coordination:Assisted in managing the leasing department, including tenant screening and selection processes. Applied knowledge of market trends and tenant profiles to determine the best candidates for rental units. Ensured compliance with fair housing laws and regulations in tenant selection and lease agreements. Preparation and Supervision:Prepared detailed documentation for various property management activities, ensuring accuracy and compliance with company policies. Supervised administrative tasks, ensuring timely and efficient completion of all necessary paperwork and reports. Communication and Liaison:Acted as a liaison between property managers, rental owners, and maintenance teams, facilitating effective communication and ensuring all parties were well-informed and aligned.Resolved conflicts and addressed concerns promptly to maintain positive relationships with all stakeholders. Task Prioritization and Time Management:Prioritized tasks effectively to meet deadlines and ensure all responsibilities were managed efficiently. Developed and maintained a task tracking system to monitor progress and ensure timely completion of all assignments. Event Coordination and Meeting Planning:Organized and coordinated meetings, events, and appointments for the property management team, ensuring all logistics were handled smoothly.Prepared agendas, distributed meeting materials, and documented minutes to ensure effective meeting outcomes. Continuous Improvement:Regularly assessed and improved existing processes to enhance efficiency and effectiveness in property management operations. Stayed updated with industry trends and best practices to implement innovative solutions and drive continuous improvement. Estefania Jacquett Address:Phone:Email :2980 Worthing Dr, St Cloud FL 34769PHONE NUMBER AVAILABLEEMAIL AVAILABLETECHNICAL SKILLS:EDUCATIONAustin Community CollegeAustin, TX - Some College (no Degree): MarketingYoll AcademyBootcamp in TechnologySoftware Engineer in Test2014  20172022-2023Property Management100% Bilingual(English-Spanish)Tenant RelationsMaintenance CoordinationLease AdministrationVendor ManagementCommunicationMicrosoft Office Suite and software integrations for property management tools Strong organizational and time- management skillsExceptional communication and interpersonal skills Ability to work independently and as part of a team Detail-oriented and able to handle multiple tasks simultaneously Problem resolutionSensitive material handlingFile and data retrieval systemsStaff motivationData organizationStrong interpersonal skillsSocial media managementProject planningLanguages: English, Spanish.Activities: Actively participated in social events for non-profit such as The Chamber of St Cloud, Womens Counsil of Realtor Zion Music Academy 2021Plan and prepare lessons in relation to individual students needs and examination syllabuses.Teach music theory, aural skills and practical techniques to pupils entering and preparing pupils for examinations.Acquire appropriate teaching materials and resources. Motivate pupils and encourage progress. Create and maintain a network of contacts to ensure work continuity.Communicate with academic staff and parents. Ensure up-to-date The Westfall Law Firm (Remote) Summer 2023Assisted in managing legal calendars, scheduling court dates, and coordinating attorney appointmentsPrepared and distributed legal documents, case summaries, and court filingsSafeguarded sensitive legal materials and ensured their systematic organizationArranged travel plans and accommodations for attorneys, clients, and witnesses when requiredSuccessfully reduced scheduling conflicts by 30% through effective calendar management and coordination. Enhanced report accuracy and timeliness, leading to improved decision-making by rental owners. Implemented a new property management software system that increased operational efficiency by 25%. Developed and maintained an organized record-keeping system, ensuring quick access to important documents and information. Improved website functionality and user experience, resulting in a 20% increase in tenant engagement and satisfaction. Negotiated repair costs, achieving an average of 15% savings on maintenance expenses for owners. Boosted social media engagement by 40% through creative and targeted promotional campaigns. Received commendations for handling sensitive information with discretion and maintaining high standards of confidentiality.