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EMAIL AVAILABLEPHONE NUMBER AVAILABLESKILLS AND ABILITIESMaintain a joyful environment which resulted in significant increase in patient satisfaction.Deliver exceptional care to every patient by answering their questions compassionately.Strong ethics regarding patients privacy.Fluent in Spanish (written and orally)Team playerProblem SolverTime ManagementMicrosoft OfficeMedisoft and Transcript Medical SoftwareeCW eClinical Works Software 8 years of experience.Phlebotomy Certified.Referral CoordinationReceptionist- knowledge of medical insurance/ coverageEXPERIENCECCI HEALTH AND WELLNESS SERVICESWHEATON MDLEAD MEDICAL ASSISTANTFEBRUARY 2021 PRESENTPATIENT CARE COORDINATOR AND PHLEBOTOMIST/ LA CLINICA DEL PUEBLO HYATSSVILLE, MD2016 January 2021PATIENT CARE COORDINATOR/ PHLEBOTOMIST LA CLINICA DEL PUEBLO -WASHINGTON, DCFebruary 2013 November 2016REGISTERED MEDICAL ASSISTANT/ SILVER SPRING FAMILY MEDICAL CENTER- DR. SHESTOPALOVASeptember 2011 January 2013REGISTERED MEDICAL ASSISTANT/ ASSOCIATES IN FAMILY PRACTICE- DR. JOHNSON JR.November 2010 August 2011Performed front desk dutiesAnswered multiple phone linesEntering and obtaining medical recordsScheduled appointments for patientsAbility to use good reasoning and judgment and react calmly in emergency situationsVerified InsurancesCheck patients in and out.Performed back-office duties.Measured/ recorded vital signs.Performed EKG testingPerformed injections/ immunizations for infants, children, and adults.Performed swabs for test cultures and urinalysis.Sterilized instrumentsCollected lab specimens.Assisting providers with procedures such as colposcopy, endometrial biopsies, and Pap smears.Assist in procedures for birth control plan (IUD, Hormonal Implants)Hearing testing and Vision exams(Adults-Pediatrics)COVID 19 Testing and Vaccination.Prepared patient exam roomsMeasured/ recorded vital signs.Performed venipunctures.Performed asepsis technique.Take and report patients medical histories and obtain medical information with 100% accuracy.Quality Controls for Point of CareRefugee Health Assessments for asylee patients.Assist in ordering and maintaining clinical and office supplies and equipment.EDUCATIONPHLEBOTOMY CERTIFICATE/Montgomery College Takoma Park, Maryland2014MEDICAL ASSISTANT CERTIFICATE/TESST College of Technology Beltsville, Maryland2010BACHELORS DEGREE IN BUSINESS ADMINISTRATION/San Martin De Porres University Lima, Peru2001CERTIFICATIONS AND TRAININGSRegistered Medical Assistant CertificationPhlebotomy CertificationCPR CertificationOSHA and HIPPA Certifications and TrainingsBreastfeeding TrainingAsthma Educator Training- Association of Asthma Educators, University of MarylandVFC Immunizations Training- Maryland Department of Health and Maryland DOH- 05/2024 |