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Garner, NCEMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly motivated startup manager that enjoys fast spaced business models. A strategic creator with that specializes in fast evolving forecasting and operations functions in e-commerce and as wells as inventory.Authorized to work in the US for any employerWork ExperienceStore ManagerGo Puff-Winston-Salem, NC2019 to PresentWarehouse and surrounding regional branches-Hire, manage, supervise, and provide support to 100-150+ employees which include warehouse employees and independent contracted drivers. Cultivate and grow strong warehouse teams committed to each location that will maintain stability and excellence.-Perform regional and local predictive analytics with company software unique to GoPuff and communicate demands and projections to teams ensuring optimal operational practices.-Create materials for Team Effectiveness and Warehouse Operations SOP materials Optimization metrics Covid 19 policy writing and preventive procedures KPI's-Comply with Legal Standing of Laws Affecting Business and escalate to proper authorities Alcohol Law Enforcement Regulations and State Laws of NC Alcoholic Beverage Commission of NC OSHA NC and Federal labor laws.-Oversee Human Resource duties the include: Detailed Records of Alcohol Invoices Accurate Logs of Deposits Accountability for W-2 and 1099 workers-Under my supervision the warehouse metrics increased: Volume of orders increased from 1,970 orders a day to 26,041 in the following quarter. Currently amid pandemic lapse we maintain a volume of 22,000+ orders. Cancellation rate was originally 13.4% and has been reduced to 0.8% New Customer Retention has increased from 86.6% to 94.3% Profits during the first quarter of my supervision increased 700% and are now 1,540% above the original profits Profits have maintained growth in every fiscal quarter Operations AssociateGo Puff-Durham, NC2018 to 2019Starting Role until promotedPrint Manager & Graphic DesignerGo Business-San Juan, PR2014 to 2015-Supervise and verify all printing orders were done correctly and in a timely manner-Provide client consultations on marketing and design strategies to engage a particular audience-Revised and streamlined the printing processes to increase profits and meet customer deadlines. Assistant ManagerGo Business-San Juan, PR2014 to 2015-Provide orientation and train staff about products, sales, food safety handling measures-Maintain quality service by establishing organization standards-Supervise staff productivity and compliance-Responsibilities included Purchasing inventory ingredients and materials Negotiating Volume Price Breaks Placing and Expediting Orders Maintain InventoryT: (787) 344-1235 E: EMAIL AVAILABLE D: H20 BLVD LAS FLORES GUAYNABO, PR Additional Word Experience and References available upon request EducationScience and Project ManagementPolytechnic University of PR - Miami, FL2017 to 2018BA in Graphic DesignAtlantic University College - Guaynabo, PR2009Skills Bilingual (English & Spanish) Predictive Analytics with GoPuff OSHA Training Proprietary Software Mastery over Microsoft Suite Programs Proven General and Supporting District Forecasting Warehouse Management E-CommerceCertifications and LicensesNon-CDL Class C |