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Click here or scroll down to respond to this candidateIIsabellaAlvarezStreet Address Harding Ave, Miami Beach FL,Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECustomerServiceCommunication SkillsComputerLiteracyTimeManagementEnglishBilingualLeadershipMicrosoftExcelMicrosoftWordAccountManagementProspectingSocial MediaRelationshipBuildingClientEngagementPresentationSkillsCollaborationProductKnowledgeDynamic and sales driven with strong academic background having graduated with honors. Has extensive volunteer experience. This reflects commitment to community and personal growth. Proven expertise in data entry. Skilled in customer service and as sales assistant. Renowned for exceptional problem- solving abilities. Skilled in building strong relationships and maintaining high levels of organization and reliability. Passionate about transitioning these skills into a sales closer role. Aims to drive business success and exceed customer expectations.Professional ExperienceCustomer Support & Data Entry ClerkAlexa Assurance, Sunny Isles Beach, FL August 2017 - August 2021 Sales AssistantAlexa Assurance, Sunny Isles Beach, FL September 2021 - April 2024 TutorMiami Beach Senior High School, MiamiBeach, FLJanuary 2021 - May 2021EducationMiami Beach Senior High School, Miami BeachAugust 2017 - June 2021Actively engaged with potential customers to address their concerns and objectionsMaintained detailed records of customer interactions and sales progress Demonstrated strong problem-solving skills to resolve customer issues efficiently Ensured timely follow-up with customers to meet their needs and provide exceptional serviceHandled customer inquiries and provided accurate information to facilitate their decision-making processIdentified potential clients through prospecting efforts Managed a sales pipeline to track progress and prioritize leads Built strong relationships with clients and other stakeholders Tailored solutions to meet client needs and address any concerns Maintained detailed records and notes on client interactions Troubleshooted any issues that arose during the sales process Handled customer phone calls and inquiriesProduced detailed reports for sales agentsReviewed insurance applications for accuracyAssisted with filing claims and reporting changes in a timely manner Helped customers find a plan that's perfect for them and completed the first months pay.Built strong relationships with students to enhance learning experience Maintained detailed records of student progress and academic needs Implemented quick problem-solving strategies to address learning challenges Demonstrated empathy and relatability to motivate students towards academic successIdentified and addressed students' individual learning needs to optimize learning outcomesCollaborated with students to develop effective study habits and exam strategies Utilized engaging learning activities to facilitate student advancement in academic skillsKey SkillsStrategicThinkingEnglishSpanishVolunteeringBefriending Older Adults in Aged Care January 2016 - January 2019 500 Barwick Road, Delray Beach, FL 33147Went to several nursing homes in the area and prayed over the ones in care. We played games and I was taught to listen. It was so refreshing to see a smile on their face!Pet Foster May 2022 - May 20233599 NW 79th Ave, Doral, FL 33122Caring for animals too young to be in a shelter, abused animals, as well as misunderstood animals, gave me happiness and helped me grow as a person showing me to be selfless and understanding of the needs of others. Best Buddies International August 2017 - March 2021 2231 Prairie Ave, Miami Beach, FL 33139Best Buddies was a great oppurtunity. It helped strengthen my communication skills as well as word hard to understand others and relate. It helped me to pinpoint ones needs in order to find a solution for them. Ill forever be thankul for my experience! Completed Miami Dade College Mathematics & Reading course my senior year of high school (2020-2021)Completed Over 3 AP Courses throughout high school (2017-2021) Handled and assistant the office with multiple things including monitoring certain reports and organizing documents (2015-2017) &(2018-2021) Graduated with a 3.0Graduated from a Scholars IB programLanguages |
