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Title Special Education Customer Service
Target Location US-TX-San Antonio
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE 3407 Stoney Country, San Antonio, TX 78247 SUMMARYCaring, compassionate, diligent worker with a vast skill set and much experience. Has worked in many different settings including hospitals, schools, postal offices, and testing centers. Welcomes constructive criticism, learns quickly and works hard while also having the ability to supervise and train others. Friendly and fits well in different environmentsSKILLS Multidisciplinary team collaboration People skills and customer service Working with special needs children/adults Active listener IT support Training and management of teams Scheduling BudgetingEXPERIENCETeaching Assistant, Great Hearts Invictus School (San Antonio, Texas) August 6  May 31, 2024Assisted classroom teacherCreated private studies and study groups for students Classroom managementLicense Proctor, Tactix Consulting of San Antonio (San Antonio Texas) November 20129  April 2023Kept operations and conduct in compliance with testing policies and standards. Troubleshot problems with computers used in diverse tests. Helped faculty prepare tests and set up testing spaces. Manager, US Census Bureau (San Antonio, TX)February 2019  May 2019Assigned tasks to associates to fit skill levels and maximize team performance. Trained employees on additional job positions to maintain coverage of roles at all times. Established ambitious goals for employees to promote achievement and surpass business targets. Mail Handler Assistant, US Postal Service (San Antonio, Texas) October 2019  January 2020 Christmas Temp)Distributed packages to proper destination facilities. Assisted teams with overflow.Inclusion Specialist for Special Education, Masters Elementary School, Special Education (San Antonio, Texas) October 2016  June 2018Delivered specialized classroom instruction to students with development disorders. Facilitated functional life skills development in students with autism through explicit instruction and repetition to entrench skills.Specialist Leader, KIPP School Special Education, (San Antonio, Texas) August 2016  October 2016Conducted small group and individual student classroom activities based on differentiated learning needs. Fostered positive and trusting relationships with students to increase engagement. Specialist Education Interventionalist, Higgs Carter King Gifted and Talented Academy (San Antonio, Texas) August 2014- June 2015Provided support to students through specialized accommodations, extra assistance, and educational assessments.Advised the instructor regarding student behavior or issues that required immediate addressing. Affirmatively communicated and promoted positive attitudes with every student. Worked in tandem with teacher to develop customized classroom environment conducive to students needs. Office and IT Manager, Airborne Flag & Flagpole, (San Antonio, Texas) February 2012  August 2014Handled scheduling and managed timely and effective allocation of resources and calendars. Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.Improved operational efficiencies, managing work requests, new orders, pricing and changes \while coordinating logistics to verify delivery dates.Administrative Office Manager, Christus Santa Rosa Hospital (San Antonio, Texas) February 1997 0 January 2012Assisted with budgetary development by providing in-depth analysis of current and potential future expenses, Implemented cost control policies to limit excessive or unmanaged spending by various teams. Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.Case Manager, Villa Rosa Residential Treatment Facility (San Antonio, Texas) July 1995  December 1997Determined and coordinated appropriate level of care to meet individual patient needs. Reviewed effectiveness of treatment for individual and family situations. EDUCATIONJuly 1984 - Bachelor of Science in Behavior Sciences, The University of Texas At San Antonio (San Antonio, TX) CREDENTIALING / AWARDSCertified as Mail Handler Assistant (MHA)  November 2019 Certified as Postal Support Employee (PSE)  November 2019 Awarded by United Way as first team to launch Childrens Health Insurance Program (CHIP)  2002 Certified in multiple church programs such as Boundaries, Changes that Heal PERSONAL INTERESTSBass guitarist  jazz, rock, popJazz review writer for Jazz Review Magazine and Bassplayer.com Avid cyclist  completed three Texas MS 150 bike annual rides Assistant Director of Musical Praise Team  Community Bible Church and Wayside Church Co-leader of Celebrate Recovery and sponsor for 12-Step Program with Community Bible Church Voluntary work for United Way, Wayside Church, Soup kitchens, Man Alive Program for Homeless, COVID relief teams

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