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RUSSELLRODDENBERYRR Lakeland, FL Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYDependable employee seeking opportunity to expand skills and contribute to company success. Dedicated professional with demonstrated strengths in customer service, and time management. Excellent verbal communication with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments. Maintains organized, clean, and safe work areas with diligent attention to important details.SKILLS Problem Resolution  Organizational Skills  Calm Under Pressure Time Management  Excellent Communication  Customer Service Friendly, Positive AttitudeEXPERIENCESchool Bus Driver January 2017 - CurrentPolk County Lakeland, FloridaFollowed daily scheduled routes and managed special school events and field trips without accidents or safety concerns. Paid attention to traffic, weather and road conditions to avoid delays and accidents. Collaborated with other drivers to recommend adjustments to routes for better efficiency or safety concerns. Prevented harassment, safety violations and other unauthorized behaviors with skilled management of bus environment.. Perfect attendance, with perfect timed routes Established cordial relationships with children to develop trust, reliability and rapport. Conducted practice evacuation drills as required by state regulations. Assisted in cleaning buses regularly, ensuring clean environment for passengers. Utilized two-way radio communication system to stay connected with dispatchers or other drivers. Operated full-size and medium buses to transport students to and from school. Self Employed March 2008 - CurrentLakeland, Florida Documented, researched and resolved customer service issues. Offered to assist with additional tasks to keep projects on-task and meet tight deadlines. Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace. Delivered exceptional customer service to bolster strong relationships and build positive experiences. Planned and executed strategies to increase business and drive profit growth. Listened to customer requests and specifications and made suggestions to appropriately fulfill needs. Maintenance Engineer January 2002 - March 2008Water Department city if Lakeland Lakeland, Florida Cleaned and organized work areas to minimize safety risks and avoid delays. Inspected equipment to advise management on repair needs, expected maintenance costs and upcoming special projects. Dismantled defective machines and equipment to install new or repaired parts. Scheduled regular inspections of building structures, ensuring their integrity and safety compliance. Conducted safety checks on all equipment, following company protocols and guidelines. EDUCATIONDiploma May 1980Lakeland senior High, Lakeland, FlLANGUAGEFluentEnglish