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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEStreet Address Rapids Way St.Kalamazoo, MI Street Address
PHONE NUMBER AVAILABLEProfessional Summary To secure a customer service role where I can utilize my interpersonal skills, attention to detail and customer service experience to contribute to the growth and expansion of the company. I have a driving desire to contribute to a company where I can plant my roots and generate positive impact through honesty, integrity and hard work.Work ExperienceFabri-KalJanuary 2020-September 2023Inspector/Packer of yogurt cups/drinks in print, SBLAssisting SBL/Machine operator in trouble shooting/running machineAllumiliteMarch 2019-June 2019Filling bottles of casting materialParker Hannifin (Pneumatic Division, North America) *AerotekNovember 2018-March 2019FRL departmentTrained in 06/07 RegulatorsTrained in 06/07 LubricatorsTrained in Auto drains and Sub AssemblyConsumers Credit Union Payment & Securities Specialist May 2012 September 2018In charge of remitting third party monthly for Credit Life & DisabilityResponsible for all third party collection payments monthly from Arbor Financial SolutionsOrchestrated all processing of garnishments from debt collection attorneys, fulfilling subpoenas from debt collectors, police agencies, and US attorneys in all fraudulent casesIn charge of processing all requests for loan and mortgage payment adjustments per member requestsWorking unapplied funds and principal curtailments reports several times weeklyLed the processing of all internal help me tickets submitted by employees on behalf of members for manual skip a pays, payment adjustments, and all payment processing questionsResponsible for posting of all mailed incoming loan payments, deposits, mortgage and vehicle pay offsPNC Bank (Adecco Services)Commercial Loan Administration January 2011 May 2012Commercial loan maintenance including late charge waivers, late charge bill reductions, interest waivers and bill reductions, principal bill reductions, address changes, TIN #/SS# changes, cost center changes, addendums, payment instructions, including wire transfers and ACH (auto debit) set-upsMLM (Market Loan Manager) approval, some also must have Corporate Resolution Documents or Bank Notes or both to completeResponsible for auditing and maintenance of internal databases for converted accounts (PNC acquired Royal Bank of Canada-US in March)PNC Bank/National City Bank Compliance Regulatory Analyst 1August 2007 July 2010Monthly review/monitoring of accounts violating Federal Regulation DDaily review of Regulation CC holds placed by branchesLed the research of abandoned property (escheat) for customersResponsible for yearly remittance to states of abandoned propertyHandled monthly remittance to states of IOLTA funds per state regulationsNational City Bank (Adecco Services) Regulatory Risk DepartmentFebruary 2007 August 2007Responsible for the review and completion of missing wire information to be maintained per the record keeping requirements of Comply/Wire.Maintained strict retail compliance through updating and auditing of all wire transfer informationSpecial projects team researching guarantor information for commercial loan accounts and updating the systems to reflect this informationEducationOtsego High School Diploma, general studiesSkillsMicrosoft Word / intermediate/advancedMicrosoft Excel / intermediate/advancedMicrosoft Access / data entry alpha numeric / intermediate/advancedReferences available upon request |
